Brilliant service, matt
Brilliant service, quick to get me a service on my new boiler positive attitude throughout Matt

Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
Gas Fast receives high praise for its efficient service and friendly staff, with many customers highlighting the professionalism of the engineers during boiler installations and annual services. Reviewers frequently mention the promptness and tidiness of the workers, contributing to an overall positive experience.
However, there are notable complaints regarding customer service and communication, with some consumers feeling misled about eligibility for government schemes and expressing frustration over unresolved issues with their boilers. A few reviews also raise concerns about the company's practices, suggesting that some customers feel pressured to leave positive feedback. Despite these criticisms, the majority of feedback reflects satisfaction with the quality of service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 354 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 2 |
| Feb 24 | 4.4 | 7 |
| Mar 24 | — | 0 |
| Apr 24 | 5.0 | 1 |
| May 24 | 4.1 | 9 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 354 most recent reviews.
“Excellent service from the staff at gas fast, friendly, polite and clean workers, would highly recommend 👍🏻”
“I had my boiler fitted 2 years ago and all been fine up until recently”
354 reviews of Gas Fast. Filter by what matters to you.
Brilliant service, quick to get me a service on my new boiler positive attitude throughout Matt
Had boiler serviced - the guy was extremely friendly and polite 👌
Everyone from getting the quote to the installation was very knowledgable, on time, friendly. The installation went smoothly, clean, tidy, no problems at all. Everything work great, we’ve noticed the water’s hotter, quicker and the house is warmer.
Well maned and polite got on with the job and explained everything to me when it was all done
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Everything went great all fitted within a day We had ordered radiator valves 12 in total which the fitters told us the wrong ones had been ordered and we could have a refund or get in touch to arrange for them to be ordered I gave been in touch with the rep who has twice now told me I’ll be getting a call to arrange it’s now nearly November and still no word and my boiler was fitted on 31.7.23
Rang before arrival. Arrived on time. Removed shoes. Pleasant and efficient throughout. Good service
Arrived on time very polite and professional. Clean and tidy job completed efficiently-definitely recommend
Well executed
Great installation engineer very knowledgeable and professional
Great service, installation went smoothly and had no issues at all
Brilliant service.. Very polite, easy to deal with and fast installation.
Very quick service, the tradesperson was absolutely amazing, he explained everything to me. Great service!
Excellent service - great team carried out teh works - kept everywhere clean and tidya and full clean when complete. Great system and no issues.
My new boiler was leaking and the boiler engineer was punctual and appeared to be dedicated to his job. The leak was stopped and hasn't returned
13005, Had the boiler over a year, no problem with it and just had the first service, everything in good order, and we found we were not using as much fuel through the winter, so gains all round.
Engineer came promptly and carried out a thorough inspection He was respectful of the property taking his shoes off upon arrival
Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
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