Great experience
Great experience. Fast and efficient service was booked in within a week and all done. Highly recommended

Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
Gas Fast receives high praise for its efficient service and friendly staff, with many customers highlighting the professionalism of the engineers during boiler installations and annual services. Reviewers frequently mention the promptness and tidiness of the workers, contributing to an overall positive experience.
However, there are notable complaints regarding customer service and communication, with some consumers feeling misled about eligibility for government schemes and expressing frustration over unresolved issues with their boilers. A few reviews also raise concerns about the company's practices, suggesting that some customers feel pressured to leave positive feedback. Despite these criticisms, the majority of feedback reflects satisfaction with the quality of service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 354 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 2 |
| Feb 24 | 4.4 | 7 |
| Mar 24 | — | 0 |
| Apr 24 | 5.0 | 1 |
| May 24 | 4.1 | 9 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 354 most recent reviews.
“Excellent service from the staff at gas fast, friendly, polite and clean workers, would highly recommend 👍🏻”
“I had my boiler fitted 2 years ago and all been fine up until recently”
354 reviews of Gas Fast. Filter by what matters to you.
Great experience. Fast and efficient service was booked in within a week and all done. Highly recommended
so easy.very professional,polite,and a top job.
Boiler Installation. Absolutely fantastic service from start to finish. Good communication with the representatives. The engineer was courteous explained how everything worked and left the job clean and tidy. I will definitely recommend this company. 14983
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Excellent service- quickly, efficiently and competently
0396 - Excellent annual service of my boiler which had been installed by Gas Fast a few years ago and serviced each year by them Friendly and helpful as usual and would definitely recommend
14941 Excellent service and professional fitters that answered questions were answered to the best of their ability
Great from start to finish. No problems with the radiators, boiler or pipework. Removal and installation was completed over two days. Redundant fittings disposed of, as per arrangement. I would recommend the company.
14928 had my new boiler fitted today everything was explained to us from start to finish by Richie. Guys arrived promptly to start work they worked very efficiently and very tidy job didn't take as long as i thought they took all rubbish away with them leaving everywhere as they found it big thumbs 👍 up for the guys thanks
Was very happy with the service. Very efficient.
A very good experience from start to finish Stuart explained everything before I agreed to purchase my new boiler explained savings and efficiency. the date and time were booked and I got a call to confirm the date, the installers arrived on time and were very polite, tidy and also explained how to operate the system before leaving they took all the packaging and the old boiler away. Great Service, would recommend.
Ref: 5936 Was very happy with the service received very polite and friendly person also very helpful and friendly when calling gas fast great service all round would highly recommend.
Good, honest company who explained everything really well. Not pushy like some others we had quotes from! Booked us in really quickly but had to wait a few days extra but that was an issue with the fitters not Gas Fast. Customer Service kept us updated regularly as to what was happening and when the fitters would be with us. Spoke to Customer Services a couple of times who were extremely helpful
Service on our boiler was carried out without fuss and Very efficiently
Very efficient and quick installation in a large house which is now much warmer as a result. Fitted less than a week after initial contact, only slight point to bear in mind is that it will work out very expensive if you allow the finance to run Its full course but we intend to pay it off
Very polite and efficient very impressed
The engineer came on time he was friendly, explained everything to me and tidied up afterwards
Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
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