All done well and he left me his…
All done well and he left me his spanner too.

Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
Gas Fast receives high praise for its efficient service and friendly staff, with many customers highlighting the professionalism of the engineers during boiler installations and annual services. Reviewers frequently mention the promptness and tidiness of the workers, contributing to an overall positive experience.
However, there are notable complaints regarding customer service and communication, with some consumers feeling misled about eligibility for government schemes and expressing frustration over unresolved issues with their boilers. A few reviews also raise concerns about the company's practices, suggesting that some customers feel pressured to leave positive feedback. Despite these criticisms, the majority of feedback reflects satisfaction with the quality of service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 354 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 2 |
| Feb 24 | 4.4 | 7 |
| Mar 24 | — | 0 |
| Apr 24 | 5.0 | 1 |
| May 24 | 4.1 | 9 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 354 most recent reviews.
“Excellent service from the staff at gas fast, friendly, polite and clean workers, would highly recommend 👍🏻”
“I had my boiler fitted 2 years ago and all been fine up until recently”
354 reviews of Gas Fast. Filter by what matters to you.
All done well and he left me his spanner too.
Great service from start to finish.
Easy and quick turn around Relatively clean. Great engineers. Shame 2 radiators don't work
The whole process was straightforward and very quick. The engineer was professional very friendly and completed the work in one day including cleaning up and explaining how to use the boiler. Ref 14711
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
AVOID! quoted over £5000 for boiler. Stated would install the next day and would have it fitted within 4 hours. Seems very quick for such a big job. Cancelled and went somewhere else. Got a better boiler and saved over £1000. They also charge interest from day 1 if you take finance. Managed to get 4 years interest free.
The guys were very polite and made sure everything was left clean and tidy. They installed a new boiler very efficiently and fully explained everything before they left would recommend this company to anyone good service all the way through
This was a quick efficient job. The engineer and his apprentice did the job well and in good time. They were both extremely polite and arrived when they said would. Excellent job.
Ref:14300 Had an amazing experience from start to finish, had been in touch and let down by boiler companies then a sales rep for gas fast attended my property he went through everything with my wife and I from cost,fitting and savings after we agreed to the boiler that was suitable for our property everything was sorted stress free it was fitted very quick the fitters we’re very respectful of my home everything was left clean and tidy and the boiler and smart thermostat fully operational I can't thank ALL staff at gas fast enough each person I have dealt with has been a credit to the company. I have and will continue to recommend them to anyone looking for a good boiler company
Sales person friendly and informative. Gas engineer arrived on time and very fast and efficient at the job. No complaints. Boiler fitted well and all mess cleaned up afterwards. 😊 Quick and easy transition to new boiler, great service and price.
The engineer turned up on time, repaired our problem quickly. Very pleased. Thankyou.
Very quick ,friendly and tidy .would recommend strongly.
15145 order number.. Very Happy with the two Fitters. Worked hard and with great skill in completing the install of the new boiler. Explained the working of it and Cleaned up after work was done. And I am Happy with Stephen for the follow up call after the job was completed. I am looking forward to saving money on heating in the cold months and keeping warm. Thank you Gas Fast for the work Kind Regards.
Professional from the appointment with Stephen, right through to the call a few hours after installation was completed to check that we were happy with the installation and how the engineer had left the area where he had worked. Very happy with the efficient service, customer relations and mostly with my new super fast boiler!
Cold called by them, actually didn’t mind they had as the boiler is getting on a bit. Anyway made an appointment and they were arriving between 1630 and 1700 for an hour. Didn’t arrive… no call…. So my thoughts on companies that do this are pretty straight forward … cowboys Just had a weird response from gas fast.. going on about a radiator???? Never had anything from you so clearly your confused… proves a point I think🤪 Had another response saying they can’t find me… yep you’re correct ,,, you couldn’t find my house either for the appointment! 😂😂😂
The advisor that initially saw explained clearly and was really helpful. Installation was prompt within a day of booking and efficiently carried out and customer service by telephone was excellent. Thank you so much Ann Messenger 15102
Fabulous quick and efficient service. I can't believe that the man only came to see us a few days ago and today we have had our new boiler fitted! All the staff that we have spoken to and seen have been lovely and very helpful, explaining everything along the way. The fitter did a fantastic job and left the kitchen clean and tidy. I was impressed about getting a phone call only a couple of hours later asking if we were happy with the work and the fitter and making sure he had left everything as we liked it. Excellent service and extremely quick. Well done, keep up the good work. Ref 15099
The installers arrived on time. Very efficient in letting us know what they were doing. No problems and installation went very well. Cleaned up and took away all rubbish. Explained the working of the system and controls. Polite and cheery.
Do not use this company. Signed up for radiator and boiler package. Boiler arrived but does not work properly and I'm still waiting for the radiators almost a year later! I keep calling and emailing to no avail. I've stopped the payments as they need to come and finish the job promised. Shocking company look at the reviews, says it all really. Look at the reply! No recollection of my name okay I won't pay for the boiler I received seeing as I'm not on your records. I'll let the finance company know to write off the debt. Cheers gas fast
Gas Fast is a review platform that provides consumers with a space to share their experiences and opinions regarding various gas-related services and products. By facilitating honest feedback, the company aims to help users make informed decisions when selecting gas providers, equipment, and related services. The platform allows customers to read and write reviews, fostering transparency and trust in the gas industry. Targeting both residential and commercial customers, Gas Fast enhances the decision-making process by aggregating user-generated content. This approach not only benefits consumers but also assists businesses in understanding customer satisfaction and improving their services. With a focus on reliability and user engagement, Gas Fast is committed to promoting accountability within the gas sector.
This profile hasn't been claimed by the business owner.