Generation Electric is a company dedicated to providing reliable electrical solutions for residential and commercial clients. Their services encompass a wide range of electrical installations, repairs, and maintenance, ensuring that properties are equipped with safe and efficient electrical systems. The company focuses on delivering high-quality workmanship to meet the diverse needs of its customers, which include homeowners, business owners, and property managers.
With a commitment to customer satisfaction, Generation Electric emphasizes the importance of safety and compliance in all its projects. The company aims to establish long-term relationships with its clients by offering transparent pricing and expert guidance on electrical upgrades and energy-efficient solutions. Through their website, generation-electric.com, customers can access information about the services offered, request quotes, and learn more about the company’s approach to electrical work.
Generation Electric has a positive customer experience.
Generation Electric receives a mix of praise and criticism from its customers. Many reviewers highlight the excellent customer service, noting that staff are responsive and helpful when selecting bikes or resolving issues.
Read full summaryShow less
Positive experiences often mention the quality of the bikes, with customers expressing satisfaction with their purchases and the quick delivery times. However, some consumers report significant delays in receiving their orders, with one mentioning a wait of nearly four weeks despite the item being listed as in stock. Additionally, there are complaints about faulty products, such as broken pedals and missing accessories, which detract from the overall experience. While the majority of feedback is positive, the recurring issues with product quality and delivery times indicate areas for improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
32
100%
—
● Low
4.3 / 5 overall
=
32 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2024.
Last 3 months
1.0
12-month avg
4.0
All-time
4.3
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 23
5.0
1
Jul 23
4.3
3
Aug 23
5.0
2
Sep 23
3.0
2
Oct 23
5.0
1
Nov 23
—
0
Dec 23
—
0
Jan 24
—
0
Feb 24
—
0
Mar 24
—
0
Apr 24
—
0
May 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 32 most recent reviews.
Top praiseof 26 positive reviews
Customer service50%
13 mentions
Delivery46%
12 mentions
Fast & efficient38%
10 mentions
Prices & value15%
4 mentions
“I bought my lovely bike from this company and would be lost without it”
On “Customer service” · Sep 7, 2023
Top complaintsof 5 negative reviews
Pricing40%
2 mentions
Payment issues40%
2 mentions
Delivery40%
2 mentions
Customer service40%
2 mentions
“First time out pedal snapped in half - very cheap, second time out tyre split and other pedal cracked and snapped - c...”
On “Pricing” · May 18, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electrical Services.
Overall rating and review count for this company and similar companies
No Allen key to adjust handlebars.
No instructions or manual for bike, eventually found some on line.
No basket for bike.
Bike good though but only ridden it a couple of times due to the weather.
Paid extra for a larger life battery but not sure whether I got that or not as battery not marked what it is.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Generation Electric is a company dedicated to providing reliable electrical solutions for residential and commercial clients. Their services encompass a wide range of electrical installations, repairs, and maintenance, ensuring that properties are equipped with safe and efficient electrical systems. The company focuses on delivering high-quality workmanship to meet the diverse needs of its customers, which include homeowners, business owners, and property managers.
With a commitment to customer satisfaction, Generation Electric emphasizes the importance of safety and compliance in all its projects. The company aims to establish long-term relationships with its clients by offering transparent pricing and expert guidance on electrical upgrades and energy-efficient solutions. Through their website, generation-electric.com, customers can access information about the services offered, request quotes, and learn more about the company’s approach to electrical work.