Get Grocery is an online platform designed to facilitate grocery shopping by connecting consumers with a variety of grocery retailers. The platform allows users to browse products, compare prices, and read reviews, ensuring that they make informed purchasing decisions. By streamlining the grocery shopping experience, Get Grocery aims to enhance convenience for consumers seeking quality food products and household essentials. The primary customers of Get Grocery include everyday consumers looking for efficient ways to manage their grocery needs, as well as retailers seeking to reach a broader audience. By leveraging user-generated reviews and ratings, Get Grocery provides valuable insights that help shoppers choose the best products and services available in the market. The platform's user-friendly interface and comprehensive database of grocery items make it a go-to resource for individuals and families aiming to optimize their grocery shopping experience.
Reviewers express a mix of experiences with Get Grocery, highlighting both positive aspects and significant concerns. On the positive side, some customers appreciate the affordability and quality of Indian groceries, noting that the products are well-packaged and deliveries can be extremely fast.
However, a majority of reviews reflect dissatisfaction, particularly regarding customer service and issues with undelivered products. Many consumers report being charged for items that were not delivered, leading to frustration over refunds and poor communication. Additionally, there are complaints about limited delivery options within the EU and delays in receiving orders. Overall, while there are commendable features, the prevalent issues with service and reliability overshadow the positives, resulting in a largely negative sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.4 | 8 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Apr 2024.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 1.0 | 1 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | 5.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“Then, the customer service called me and told some products are not available”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 2.4 out of 5 (poor) | 33 out of 100 | 1.8 out of 5 (poor) | — | 8 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 51 |
Bottom line: Get Grocery is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 1.8).
8 reviews of Get Grocery. Filter by what matters to you.
I ordered products and money deducted. Then, the customer service called me and told some products are not available. Then I asked for refund for missing products but I did not get the refund.
It's probably one of the few companies that for some reason can't ship everywhere in EU. Fantastic customer service
I strongly recommend not to use this website, when placing the order it said transaction declined and order is not confirmed. The money has been debited from my account, there’s no valid phone number or email address mentioned there, they are all fake. I’m repeatedly messaging them on the customer service portal, Instagram etc. to look into the issue n return the money back but no response.
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Polarized pattern: few middle ratings. 38% of recent reviews are 4–5★ and 63% are 1–2★.
Beware if you are buying. Today is the 18th day i orderd. Still waiting for the shipment.
Many varieties are available but very bad customer service. Some of my orders are delivered too late.
Get Grocery is an online platform designed to facilitate grocery shopping by connecting consumers with a variety of grocery retailers. The platform allows users to browse products, compare prices, and read reviews, ensuring that they make informed purchasing decisions. By streamlining the grocery shopping experience, Get Grocery aims to enhance convenience for consumers seeking quality food products and household essentials. The primary customers of Get Grocery include everyday consumers looking for efficient ways to manage their grocery needs, as well as retailers seeking to reach a broader audience. By leveraging user-generated reviews and ratings, Get Grocery provides valuable insights that help shoppers choose the best products and services available in the market. The platform's user-friendly interface and comprehensive database of grocery items make it a go-to resource for individuals and families aiming to optimize their grocery shopping experience.
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