Get Grocery is an online platform designed to facilitate grocery shopping by connecting consumers with a variety of grocery retailers. The platform allows users to browse products, compare prices, and read reviews, ensuring that they make informed purchasing decisions. By streamlining the grocery shopping experience, Get Grocery aims to enhance convenience for consumers seeking quality food products and household essentials.
The primary customers of Get Grocery include everyday consumers looking for efficient ways to manage their grocery needs, as well as retailers seeking to reach a broader audience. By leveraging user-generated reviews and ratings, Get Grocery provides valuable insights that help shoppers choose the best products and services available in the market. The platform's user-friendly interface and comprehensive database of grocery items make it a go-to resource for individuals and families aiming to optimize their grocery shopping experience.
Reviewers express a mix of experiences with Get Grocery, highlighting both positive aspects and significant concerns. On the positive side, some customers appreciate the affordability and quality of Indian groceries, noting that the products are well-packaged and deliveries can be extremely fast.
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However, a majority of reviews reflect dissatisfaction, particularly regarding customer service and issues with undelivered products. Many consumers report being charged for items that were not delivered, leading to frustration over refunds and poor communication. Additionally, there are complaints about limited delivery options within the EU and delays in receiving orders. Overall, while there are commendable features, the prevalent issues with service and reliability overshadow the positives, resulting in a largely negative sentiment.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
2.4
8
100%
● Not enough data
2.4 / 5 overall
=
8 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2024.
Last 3 months
3.0▲ 2.0
12-month avg
2.3
All-time
2.4
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 23
1.0
1
Dec 23
—
0
Jan 24
—
0
Feb 24
5.0
1
Mar 24
—
0
Apr 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
Top complaintsof 5 negative reviews
Customer service80%
4 mentions
Refund40%
2 mentions
Delivery40%
2 mentions
Shipping40%
2 mentions
“Then, the customer service called me and told some products are not available”
On “Customer service” · Apr 19, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
Overall rating and review count for this company and similar companies
Ich habe verschiedene indische Lebensmittel bestellt.
Die Sachen waren zum Teil unschlagbar günstig. Die Lieferung kam extrem schnell. Die Gläser waren super bruchsicher verpackt.
Besser geht es nicht!
Absolut empfehlenswert! Ich werde auf alle Fälle wieder hier bestellen.
A very good platform to buy Indian groceries in affordable rate at doorstep. Products are well packed and in very good condition. Also, may times package got delivered within 1-2 working days. Thumbs up for service!
All the best.!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 38% of recent reviews are 4–5★ and 63% are 1–2★.
About Get Grocery
Get Grocery is an online platform designed to facilitate grocery shopping by connecting consumers with a variety of grocery retailers. The platform allows users to browse products, compare prices, and read reviews, ensuring that they make informed purchasing decisions. By streamlining the grocery shopping experience, Get Grocery aims to enhance convenience for consumers seeking quality food products and household essentials.
The primary customers of Get Grocery include everyday consumers looking for efficient ways to manage their grocery needs, as well as retailers seeking to reach a broader audience. By leveraging user-generated reviews and ratings, Get Grocery provides valuable insights that help shoppers choose the best products and services available in the market. The platform's user-friendly interface and comprehensive database of grocery items make it a go-to resource for individuals and families aiming to optimize their grocery shopping experience.