As always
As always, resolutions within a week.

Getflix is a leading provider of Smart DNS and VPN services designed to enhance online streaming experiences for users across the globe. The company allows customers to access over 500 global channels, including popular platforms such as Netflix, Hulu, Amazon, and Vudu. With a focus on user-friendliness, Getflix enables quick setup across various devices without the need for additional software installation. Targeting consumers who seek to enjoy unrestricted access to entertainment content while ensuring their online privacy, Getflix employs SSL security and 256-bit encryption to safeguard users' internet browsing. The service is particularly appealing to those who wish to stream movies, TV series, and sports events securely and efficiently. With a free trial option, Getflix provides potential customers the opportunity to explore its offerings risk-free.
Getflix receives high praise for its exceptional service and responsive customer support, with many users highlighting the effectiveness of the product over several years. Reviewers frequently commend the promptness and politeness of the support team, noting that issues are typically resolved quickly and efficiently.
However, a notable concern arises from complaints regarding the trial subscription process, with some customers feeling trapped by difficulties in cancellation and unexpected charges. Despite these negative experiences, the overwhelming sentiment remains positive, as many long-term users express satisfaction with the service's reliability and the quality of support received. Overall, Getflix is seen as a strong choice for those seeking dependable streaming solutions, though potential customers should be cautious about the trial terms.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 10 |
| Oct 24 | 3.3 | 3 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 5.0 | 6 |
| Jan 25 | 4.3 | 3 |
| Feb 25 | 5.0 | 7 |
| Mar 25 | 4.8 | 4 |
| Apr 25 | — | 0 |
| May 25 | 4.0 | 8 |
| Jun 25 | 4.8 | 5 |
| Jul 25 | 3.7 | 3 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Amazing service and customer service”
“Worst trash that I ever used, I did a trial then they didnt let me cancel, i emailed them isntantly they replied to m...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 5.0 out of 5 (good) | −9% | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | — | 999 |
Bottom line: Getflix is #2 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 3.9).
60 reviews of Getflix. Filter by what matters to you.
As always, resolutions within a week.
Easy to use VPN service and support is responsive when there is an issue. I would recommend them as good value.
Pretty stable and good value VPN. When there are any issues, the Getflix support is always excellent with a very fast response, further investigation and solutions that, in our experience, have always provided a solution.
Getflix support is always prompt and the instructions for any troubleshooting have been clear. The service is very stable. Thankyou.
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Excellent service. Quick response to problems.
I’ve been using Getflix for 5 years and it’s been great, support are always prompt to help and really knowledgeable in the rare event something stops working.
I have been with Getflix a number of years now and their Smart DNS and VPN systems are excellent. Should their be problems, then its always a very fast response from their tech team to my issue and the problems are quickly rectified with clear reasons why they happened and how to resolve them.
Prompt reply to my help request and even faster fixing the issue. Cheers guys
No way to cancel the subscription online, that they setup to automatically renew every year without giving you the option to “opt out” of automatic renewal. You have to email support to cancel your subscription so that it doesn’t auto renew. Why? Only reason I can think of is that they hope their customers forget to cancel. If you do realise you forgot to cancel there is no refund. Nice way to treat your customers.
I’ve been using Getflix for years now and find the service excellent. If there is any issue, their support team give prompt responses and resolutions. Highly recommend
I’ve been using Getflix for probably a decade and they are excellent. I can’t say enough good things. The service has the occasional hiccup but what I like is that if you email them they always get back to you. I would give their customer service an A+ and I’ll continue to use them for that reason amongst many others.
Easy to use service, reliable. Have been using them for over 5 years. Issues are resolved quickly the few times they occur.
Reliable DNS streaming optimised for a wide array of platforms,in relation to established public broadcaster platforms, ad-sponsored and subscription-based services. The open VPN protocol-based service and app for connecting is also quite robust with good server download speeds and optimised for some streaming platforms. The VPN app's development for Windows is minimal but reliable. Staff technical support is professional and efficient with fast response times. Some streaming services occasionally require escalation to network engineers, but it's generally rare.
Excellent app. Excellent service . Preferred to a vpn. Generally easy to setup but you may need sn internet technician say to use getflix for streaming but your ordinary wifi for other devices eg iPhone and your computer / using a vpn requires you turn it off once finished streaming, otherwise you will have problems with amazon and email (as they won’t recognise you in your local location). This is superior because it leaves other devices unchanged so you don’t need to switch on and off.
We had a problem connecting to the UK ITVX Player. After a few emails back and forth to try various solutions they managed to solve the problem.
Always have had great customer service when dealing with issues. They keep you informed and advise when they have resolved the issues.
We had an ongoing problem but Getflix were brilliant, responded very quickly and made every effort to find a solution. Thank you Getflix
Getflix is a leading provider of Smart DNS and VPN services designed to enhance online streaming experiences for users across the globe. The company allows customers to access over 500 global channels, including popular platforms such as Netflix, Hulu, Amazon, and Vudu. With a focus on user-friendliness, Getflix enables quick setup across various devices without the need for additional software installation. Targeting consumers who seek to enjoy unrestricted access to entertainment content while ensuring their online privacy, Getflix employs SSL security and 256-bit encryption to safeguard users' internet browsing. The service is particularly appealing to those who wish to stream movies, TV series, and sports events securely and efficiently. With a free trial option, Getflix provides potential customers the opportunity to explore its offerings risk-free.
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