Easy to order and find what you need.…
Easy to order and find what you need and all at a great price. Plus the quality is always very good.

Gills Building Supplies Ltd is a family-run business that has been serving the construction and landscaping needs of customers in the West Midlands for over 30 years. The company specializes in providing a wide range of building materials, including heavy-duty fencing, paving stones, and firewood, catering to both DIY enthusiasts and professional trade firms. With a commitment to excellent service and competitive pricing, Gills Building Supplies aims to support various projects, from small personal endeavors to large-scale commercial developments. The company offers national delivery on many of its products, making it accessible to a broader audience while ensuring that all customers receive quality materials for their construction and landscaping projects.
Gills Building Supplies Ltd receives overwhelmingly positive feedback from customers, highlighting exceptional service and product quality. Reviewers frequently commend the helpful and professional staff, noting that the ordering process is straightforward and delivery is prompt.
Many appreciate the good communication from delivery drivers, which enhances the overall experience. However, there are some complaints regarding delivery issues, such as damaged items upon arrival, with one customer mentioning turf that did not thrive after delivery. Despite this, the majority of consumers express satisfaction with the competitive pricing and reliability of the company. Overall, Gills Building Supplies Ltd is viewed as a great choice for construction materials, with a strong emphasis on customer service and quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 622 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 44 |
| Sep 24 | 4.5 | 27 |
| Oct 24 | 4.6 | 25 |
| Nov 24 | 4.9 | 25 |
| Dec 24 | 5.0 | 21 |
| Jan 25 | 4.7 | 14 |
| Feb 25 | 4.8 | 17 |
| Mar 25 | 4.9 | 18 |
| Apr 25 | 4.6 | 20 |
| May 25 | 4.6 | 21 |
| Jun 25 | 4.6 | 23 |
| Jul 25 | 5.0 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great communication from delivery driver and dispatching teams”
“I had 2 lots of turf from gills they delivered 1st lot on a Saturday I laid it on the next day Sunday and a lot of it...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 0% | 622 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Gills Building Supplies Ltd is #2 of 5 on overall rating in this group.
500 reviews of Gills Building Supplies Ltd. Filter by what matters to you.
Over a year ago
Easy to order and find what you need and all at a great price. Plus the quality is always very good.
Over a year ago
Great quality products with zero issues. Great communication from delivery driver and dispatching teams. Cannot fault and will use again
Over a year ago
Very happy all meterals delivered on time very happy staff
Over a year ago
Very helpful sales team. Items delivered promptly by considerate drivers. Very competitively priced products and always have items in stock. Very good communication and buying experience.
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Easy to order and find what you need and all at a great price. Plus the quality is always very good.
Great quality products with zero issues. Great communication from delivery driver and dispatching teams. Cannot fault and will use again
Very happy all meterals delivered on time very happy staff
Very helpful sales team. Items delivered promptly by considerate drivers. Very competitively priced products and always have items in stock. Very good communication and buying experience.
Great service excellent product, very helpful driver,awkward parking for him coped really well, excellent quality and value.
Ordering on website very straight forward. Delivery was excellent, apart from one batten was broken on delivery, but I had over ordered. So no problem.
Great customer service with quick turn around times in click and collect. Product very good too
Great service, prompt delivery, good communication and products are of a high standard
Brilliant company to deal with the staff are a credit to the company and the quality of materials are first class many thanks
Very helpful and very professional
Very good service
Local supplier, really helpful and friendly staff, delivery happens when they say, good all round business!
I had 2 lots of turf from gills they delivered 1st lot on a Saturday I laid it on the next day Sunday and a lot of its died I put grass seed on it 2 nd lot was much better but first lot was dying when got delivered not good enough
From ordering to delivering everything went smooth i purchased a fence panel which was top quality
Good price fast delivery driver very helpful
Excellent service and delivery driver very helpful
Amazing customer service!! Fast delivery! The price is amazing and I'd highly recommend this company . We are ordering more at end of month ❤️😊
A great company Gills we used them a few times and they have a great team working there would recommend them to all.
Poor product, asked to swap same again.. Glass in premium top soil? Asked for a refund 3 days ago and still awaiting.
Gills Building Supplies Ltd is a family-run business that has been serving the construction and landscaping needs of customers in the West Midlands for over 30 years. The company specializes in providing a wide range of building materials, including heavy-duty fencing, paving stones, and firewood, catering to both DIY enthusiasts and professional trade firms. With a commitment to excellent service and competitive pricing, Gills Building Supplies aims to support various projects, from small personal endeavors to large-scale commercial developments. The company offers national delivery on many of its products, making it accessible to a broader audience while ensuring that all customers receive quality materials for their construction and landscaping projects.
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