Global-Tickets is an online platform specializing in the sale of tickets for various events and entertainment experiences. The company offers a wide range of options, including concerts, sports events, theater performances, and festivals. By providing a user-friendly interface, Global-Tickets enables customers to easily browse, compare, and purchase tickets for their preferred venues and events.
Targeting both individual consumers and event organizers, Global-Tickets aims to facilitate access to live entertainment while ensuring a secure and reliable purchasing process. The platform serves as a valuable resource for those looking to attend events, as well as for venues seeking to maximize ticket sales. With a commitment to customer satisfaction, Global-Tickets strives to enhance the overall event experience for its users.
Global-Tickets has a positive customer experience.
Global-Tickets receives a generally positive reception, with many customers praising the excellent organization and friendly staff. Reviewers highlight the seamless experience, noting that everything is well arranged, from transportation to event details.
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Specific mentions of great guides and smooth operations contribute to the overall satisfaction. However, there are notable complaints regarding ticket delivery and pricing. Some customers express frustration over late ticket arrivals and the high costs compared to other vendors, leading to feelings of being overcharged. Additionally, issues with customer service responsiveness and ticket validity have been reported. Despite these concerns, the majority of feedback remains favorable, reflecting a strong overall sentiment.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
160
100%
● Low
4.3 / 5 overall
=
160 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.3
12-month avg
4.3
All-time
4.3
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.7
13
Jul 25
4.4
87
Aug 25
4.0
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
Top praiseof 131 positive reviews
Customer service13%
17 mentions
Easy to use6%
8 mentions
Professionalism2%
2 mentions
Website & app2%
2 mentions
“Easy process, reliable service, professional communications”
On “Customer service” · Aug 28, 2025
Top complaintsof 22 negative reviews
Customer service14%
3 mentions
Payment issues14%
3 mentions
“In my opinion, this is a violation of all customer laws in EU, and I need to push this case to EU consumer authority...”
On “Customer service” · Aug 27, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
Overall rating and review count for this company and similar companies
Alles gut gelaufen bei der Bestellung, nur die abschließende Bezahlung klappte ausschließlich per Überweisung. Optionen „Zahlung per ApplePay bzw. Kreditkarte“ funktionierte, aus welchen Gründen auch immer, nicht!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Goed en snel vorig jaar kunnen boeken. En dit jaar 2 weken voor het evenement kreeg ik alles netjes per post en per e-mail gestuurd. Zeker de moeite waard om met deze organisatie in zee te gaan. Normaal ben ik huiverig. Maar het ging om een bedrag van bijna 2000 euro. Maar zoals ik al zei: de hele afhandeling is tot volle 100% binnengekomen. Deze organisatie ga ik vaker gebruiken voor een evenement.
Auch ein Tag nach dem Formel 1 Rennen in Spielberg bin ich immer noch total begeistert. Sowohl der Versand der Tickets, die regelmäßigen Updates, die Ausschilderung im Hotel (ibis Styles Graz Messe), die Abfahrtszeiten, als auch die Kommunikation vor Ort inkl. Getränkeversorgung im Bus. Highlight waren auch unsere Reiseleiter, vor allem Chris und Ines. Ihr habt den Bus gerockt!!!
👍 Stimmung, Rennstrecke, Entertainment und Programm
👎 gesamte Organisation beginnend mit An-/Abfahrt, Beschilderung (fehlende), Parken, Entfernung von Parkplatz zu Sitzplatz 6,8km Fußweg, Eingangsbereich und Gates (3 Gates für 1000 Besucher und mehr auf einmal abzufertigen, extrem lange Wartezeiten am Eingang, Abfahrt vom Parkplatz bis zu 2h für 500m Wegstrecke zur Autobahn.
Komplettes Chaos, keine oder völl8g unzureichende Beschilderung, Polizei und Ordnungspersonal vollkommen überfordert oder Teilnahmslos und wenig bis gar nicht hilfreich. Der Event ist seit Jahren gewachsen und die Organisation wächst nicht mit. Schade dass man nichts mehr investiert und ein tolles Event so gravierend unter der mangelnden Organisation leidet. Schade, sehr schade! Leider werden wir nicht mehr kommen.
Die Bestellung gestaltet sich einfach und unkompliziert, wobei eine schnelle Reaktion auf Anfragen gewährleistet wird. Zudem erfolgt eine zeitnahe Information bezüglich der Ticketlieferung. Basierend auf meinen bisherigen Bestellungen, die stets reibungslos abgewickelt wurden, kann ich diesen Service uneingeschränkt empfehlen.
Es war alles top, von der Bestellung bis zum Rennen alles bestens. Die Bestellung lief wie immer reibungslos, die Karten waren zum ausdrucken und der Platz prima.
Wir bestellen gerne wieder.
Global-Tickets is an online platform specializing in the sale of tickets for various events and entertainment experiences. The company offers a wide range of options, including concerts, sports events, theater performances, and festivals. By providing a user-friendly interface, Global-Tickets enables customers to easily browse, compare, and purchase tickets for their preferred venues and events.
Targeting both individual consumers and event organizers, Global-Tickets aims to facilitate access to live entertainment while ensuring a secure and reliable purchasing process. The platform serves as a valuable resource for those looking to attend events, as well as for venues seeking to maximize ticket sales. With a commitment to customer satisfaction, Global-Tickets strives to enhance the overall event experience for its users.