After several messages i still have no…
After several messages i still have no replies, we purchased 4 x cables and they will not charge I phone 13 pro max!!!

Go To Cable is a company specializing in the design and manufacture of universal magnetic charging cables. Their flagship product, the Go To Cable, is engineered to charge a wide range of devices, including smartphones, tablets, and gaming consoles, using a single cable. This product is compatible with various charging standards, such as Apple, Micro USB, and Type C, making it suitable for a diverse customer base that includes tech-savvy individuals and families seeking convenience and efficiency in device charging. In addition to charging capabilities, the Go To Cable also facilitates fast data transfer, enabling users to move files, music, and photos between devices seamlessly. The company targets consumers who value a streamlined charging solution, emphasizing ease of use with one-handed operation and a design that integrates well into everyday life. Go To Cable aims to provide a practical solution for anyone looking to simplify their charging needs while ensuring compatibility with multiple devices.
Go To Cable receives a mix of feedback from customers, highlighting both strengths and weaknesses. Many reviewers praise the quality of the products, describing the cables as strong, sturdy, and effective for charging devices.
The quick shipping and excellent service are also frequently mentioned, with several customers noting that their orders arrive ahead of schedule. However, there are significant complaints regarding product reliability, with some cables failing to charge or even melting after short periods of use. Additionally, customers express frustration over poor communication and difficulty in obtaining support for faulty products. While many appreciate the good quality and fast delivery, the issues with product performance and customer service detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 160 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 1 |
| Aug 24 | 4.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Your company is quick when it comes to getting the order ready for shipment and delivery by Australia Post”
“Beautifully made product, great packaging but gocable is totally useless ~ as it will NOT take a charge”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Phones.
| Company | Overall | Legit | Quality | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.6 out of 5 (good) | 3.7 out of 5 (good) | — | 160 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 541 |
Bottom line: Go To Cable is #5 of 5 on overall rating in this group. On value, Mobile Monster scores higher (4.9 vs 3.7).
160 reviews of Go To Cable. Filter by what matters to you.
After several messages i still have no replies, we purchased 4 x cables and they will not charge I phone 13 pro max!!!
I bought these and they worked ok for a while Then they needed to be unplugged and plugged back on to get them to work I have sent several emails with no response These were only two months old when they started playing up There is no phone number to call them Disappointed with the service Especially after the email thanking me for supporting an Australian business as soon as I purchased Not what I expected from an Australian company
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Cable charges water to slow
Sturdy construction, good quality materials and craftsmanship, but magnet is only suitable to stable environments such as desk or bedside table. Totally unsuitable in the car as magnet disconnects at the slightest bump or push on the cord. So you have to take adapter out to plug a normal cable in anyway, and to do that I need to take my case off; so totally impractical.
The cable is fine for my phone but stopped working with my iPad. I bought another iPad and ordered another cable. The same happened with my new iPad. The connection got hot then I smelled a burning smell and there were sparks. I threw it out. I still use my other one for my phone and it works well with it but not game to use the cable with my iPad.
I am sorry but l am not happy with the cables.
Not happy with this purchase. Purchased 4 cables and unfortunately connection only works 50% of the time. Not unusual to wake up in the morning and find item not charged even though power is on and connect to item. It is necessary to connect cable and then wriggle it around until advise charging is happening. then you need to gently place on bench top so contact is not lost. Very messy.
Have tried numerous times to contact this company as my items have still not arrived. Will now unfortunately put in a PayPal dispute.
Very bad service. I received my order and one of the cable is faulty and I have send the picture with the faulty Cable which I have paid for. I received reply email advised that I will receive the replacement cable asap. Almost two months and I still have not received my replacement cable. It is very very very bad service and I will not introduce anyone to buy anything from this company.
Cable burnt out and fell apart after a couple of months
I thought this concept was great. Unfortunately the conncection often doesn't work. Many times I thought my phone was on charging only to come back later and find it hadn't connected. I'm not a fussy customer so thought, no problem, I just needed to double check to make sure it's connedcted before leaving it. However the unforgivable sin of this product is that the tip of the charger plug has broken off inside my phone. Not once but twice. The first time, being the forgiving customer that I am, I thought maybe it's just a once off so I gave it another go. More fool me! A second one broke off this morning. Unless you want to spend hundreds getting your phone repaired AVOID THIS PRODUCT. It's substandard. It's not worth the risk.
Thought the concept looked good but unfortunately the electronic connection works spasmodically , the magnetic connection is fine , I sometimes have to move the cable around to get a electronic connection ? Cannot be more honest than that? Regards Tom
Some items in order did not turn up and no response from e mail enquiries. 2 nd time this has happened . they owe me money. consider this company a rip off.
The iphone connectors simply dont work properly. I even tried buying a second set, so far thrown 4 away
Go To Cable is a company specializing in the design and manufacture of universal magnetic charging cables. Their flagship product, the Go To Cable, is engineered to charge a wide range of devices, including smartphones, tablets, and gaming consoles, using a single cable. This product is compatible with various charging standards, such as Apple, Micro USB, and Type C, making it suitable for a diverse customer base that includes tech-savvy individuals and families seeking convenience and efficiency in device charging. In addition to charging capabilities, the Go To Cable also facilitates fast data transfer, enabling users to move files, music, and photos between devices seamlessly. The company targets consumers who value a streamlined charging solution, emphasizing ease of use with one-handed operation and a design that integrates well into everyday life. Go To Cable aims to provide a practical solution for anyone looking to simplify their charging needs while ensuring compatibility with multiple devices.
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