Go To Cable is a company specializing in the design and manufacture of universal magnetic charging cables. Their flagship product, the Go To Cable, is engineered to charge a wide range of devices, including smartphones, tablets, and gaming consoles, using a single cable. This product is compatible with various charging standards, such as Apple, Micro USB, and Type C, making it suitable for a diverse customer base that includes tech-savvy individuals and families seeking convenience and efficiency in device charging. In addition to charging capabilities, the Go To Cable also facilitates fast data transfer, enabling users to move files, music, and photos between devices seamlessly. The company targets consumers who value a streamlined charging solution, emphasizing ease of use with one-handed operation and a design that integrates well into everyday life. Go To Cable aims to provide a practical solution for anyone looking to simplify their charging needs while ensuring compatibility with multiple devices.
Go To Cable receives a mix of feedback from customers, highlighting both strengths and weaknesses. Many reviewers praise the quality of the products, describing the cables as strong, sturdy, and effective for charging devices.
The quick shipping and excellent service are also frequently mentioned, with several customers noting that their orders arrive ahead of schedule. However, there are significant complaints regarding product reliability, with some cables failing to charge or even melting after short periods of use. Additionally, customers express frustration over poor communication and difficulty in obtaining support for faulty products. While many appreciate the good quality and fast delivery, the issues with product performance and customer service detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 160 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 1 |
| Aug 24 | 4.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Your company is quick when it comes to getting the order ready for shipment and delivery by Australia Post”
“Beautifully made product, great packaging but gocable is totally useless ~ as it will NOT take a charge”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Phones.
| Company | Overall | Legit | Quality | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.7 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.6 out of 5 (good) | 3.7 out of 5 (good) | — | 160 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.4 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 541 |
Bottom line: Go To Cable is #5 of 5 on overall rating in this group. On value, Mobile Monster scores higher (4.9 vs 3.7).
160 reviews of Go To Cable. Filter by what matters to you.
Beautifully made product, great packaging but gocable is totally useless ~ as it will NOT take a charge. Tried several different chargers, but absolutely no go. VERY disappointed and of course this is a “No Returns” product?
After 10 days of use, the cable melted. Fortunately, it didn't burn down the house. I have sent 3 emails requesting a refund but haven't heard anything back. Considering then don't have an ABN I shouldn't be surprised. I would recommend not purchasing from this company.
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More than useless as the magnet doesn’t hold the connection and the charge goes on and off. I have returned the cables and written to the company numerous times but have not had a reply or refund.
These cables have all stopped charging properly. I bought a family pack a year ago and one stopped very shortly after. There was no response when I reported it. Using the same charger overnight charging got to 37%. I plugged the original cable in this morning and it was 100% in 2 hours.
I've had at least 12 faulty cables (it may be 16, can'tremember total number) over 2 1/2 years... they do not last more than a month or two. They all cease to "fast charge". Changing to a new head, restarting phone, using a new charger... nothing works, so I use a brand new lead and "fast charge" works immediately for a couple more months. Repeated attempts to contact Go to Cables gets zero response, just like everyone reports. Because the principle of the cables is brilliant, I'm now trialling another design and brand. I've also gifted cables to family... they too have all failed. I strongly advise buying from someone else as reviews suggest Go to Cables don't know what customer service is and frequently leave you high & dry. Don't risk your money with Go to Cable.
I haven’t received my order no 8922 as yet ordered on 15 th November!!!!!!!!!!! Just received an update from “Australia Post” saying they have had a delay in it arriving as they have sent it to the wrong depot 3 times!!!!!
Buyer beware! I bought my first cable, which was working great so I bought a family pack. The first one eventually needed replacing. No worries! I had another 4. The first one failed in 24 hrs, the second one in a week. The innards fell out of the cable part!! I have contacted GoToCable via their website, their FB page, and 2 known email addresses. NO reply! The 3rd one is holding out atm, 4th one I gifted but is not yet tested. 2 out of 4 is not acceptable.
The cables do not work with ipads and my Android tablet. I really wish I had not bought them. I spent over $56 for something I cannot use.
I was a bit disappointed as it was not compatible with the Static cable. So it’s in the drawer until I need to transfer data.
We bought the pack of 4 1.5 metre long cable packs. 3 out of 4 so far have stopped working within 4 weeks of use. We have emailed your company hoping to get replacements. Hopefully this is a one off issue. Otherwise they are a great idea and easy to use.
You sent me a cable that does not work.
Not very happy with the product at all. Purchased a family package of 4 cables so my husband and l could have 2 each 1 next to bed 1 in car each 1 in lounge room Only had them 2 wks and 2 don’t work already . Not very impressed
So, firstly the cables are NOT automatically as advertised. An led cable usually refers to a charging light not disco lights but hey I understand some people don’t like sleep and may like this feature however! Purple, pink and blue as the main cable (flashing more expensive) cables are advertised do NOT make blue red and green! So false advertising, yes there is a tiny picture of all this but no real clarification on their page and I’ve checked with others who also state this is indeed false advertising. Then! The cable would NOT stay charging. At first I was willing to exchange the cables but I was going to have to pay handsomely for that, then when they actually dont keep working that’s a FAULT problem. Given I have new (and half the price but much better) cables from another location that work great I know it is DEFINITELY a fault with the gotocables cables and bits. I had to pay for return shipping and I lost a restocking fee which means some poor sod out there is going to get those dodgey cables. Given their customer service and honestly insanity, I didn’t pursue it further. I did do their requested review. Shockingly it didn’t make it onto their website! Seems they only like to show happy customers with I think I saw 2(?) 4 star ratings so they like to deliberately mislead people. Then today! About another month later, I get a request to do ANOTHER review for them! Seriously? So clearly my advice is stay away from this company. There are the same option out there much cheaper, fast to arrive, good selection of heads etc and the other company actually works. Update: Note their response. I never said I didn’t get a refund just that I didn’t get a full one essentially and also that THEIR is false advertising and everyone I’ve spoken to agrees. But that’s the company you’d be dealing with! Just because I didn’t pursue it further never meant I was happy but again, that’s the company you’d be dealing with. It’s just my opinion and I am entitled to it and have justified every component of my opinion.
Go To Cable is a company specializing in the design and manufacture of universal magnetic charging cables. Their flagship product, the Go To Cable, is engineered to charge a wide range of devices, including smartphones, tablets, and gaming consoles, using a single cable. This product is compatible with various charging standards, such as Apple, Micro USB, and Type C, making it suitable for a diverse customer base that includes tech-savvy individuals and families seeking convenience and efficiency in device charging. In addition to charging capabilities, the Go To Cable also facilitates fast data transfer, enabling users to move files, music, and photos between devices seamlessly. The company targets consumers who value a streamlined charging solution, emphasizing ease of use with one-handed operation and a design that integrates well into everyday life. Go To Cable aims to provide a practical solution for anyone looking to simplify their charging needs while ensuring compatibility with multiple devices.
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