Jeg er desværre meget utilfreds med den…
Groupoline har taget ansvar for fejlen, og sagen er afsluttet til begge parters tilfredshed. Mange tak!

Group Online is a leading online marketing and web agency based in Denmark, specializing in providing tailored digital solutions to businesses seeking to enhance their online presence. The company offers a comprehensive range of services, including search engine optimization (SEO), Google Ads management, and website development. By employing a data-driven approach, Group Online helps clients improve visibility and engagement across various digital platforms. Targeting businesses of all sizes, Group Online aims to assist organizations in being seen, found, and chosen in the competitive online marketplace. With a focus on leveraging data and insights from previous customer cases, the company develops actionable strategies that are continuously refined to deliver measurable results. Clients can expect expert guidance throughout their marketing efforts, ensuring that their digital investments translate into growth and improved bottom-line performance.
Group Online receives a mix of feedback from its users, with a notable portion praising the service quality and responsiveness. Many customers highlight the "super" and "hurtig" support they receive, particularly appreciating the prompt assistance from staff like Mathias and William.
However, a significant number of reviewers express dissatisfaction, citing issues with hidden fees and long-term contracts that feel misleading. Complaints about being locked into agreements without adequate service or support are common, with some users feeling that they receive little value for their money. While some customers have had positive experiences and recommend the company, others warn potential clients to be cautious, describing their experiences as frustrating and disappointing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,024 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 33 |
| Oct 24 | 3.6 | 33 |
| Nov 24 | 3.9 | 25 |
| Dec 24 | 3.4 | 19 |
| Jan 25 | 3.9 | 43 |
| Feb 25 | 3.8 | 32 |
| Mar 25 | 3.6 | 38 |
| Apr 25 | 4.0 | 21 |
| May 25 | 3.3 | 16 |
| Jun 25 | 2.9 | 11 |
| Jul 25 | 2.7 | 21 |
| Aug 25 | 2.8 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“God support fra Mathias”
“Igen i år trækker Group online 2000,- for et Office 365 produkt jeg aldrig har fået til at virke, et produkt jeg nu a...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.0 out of 5 (fair) | −15% | 1,024 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | 2.2 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.7 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.2 out of 5 (good) | +213% | 216 |
Bottom line: Group Online is #2 of 5 on overall rating in this group. On website & app, Terraboost Media scores higher (4.2 vs 3.0).
500 reviews of Group Online. Filter by what matters to you.
Groupoline har taget ansvar for fejlen, og sagen er afsluttet til begge parters tilfredshed. Mange tak!
Jeg går fra 1 til 3 stjerner for en god service til Malene Thomsen fra Group Online for at hjælpe mig igennem en service som jeg skulle havde haft for længst. Tak og glædelig jul Malene
Jeg synes det er fint at tingene sker dagen efter jeg har skrevet min mail om aftenen
Mit samarbejde med Group Online generelt har ikke været noget at råbe hurra for, på nogen måde. Har i flere perioder modtaget radiotavshed fra deres side, til trods for at have givet udtryk for utilfredshed. Mit samarbejde med Signe, som jeg fik senere i forløbet derimod har været en ganske fin oplevelse. Med Signe ombord, har du en forstående og stabil kontaktperson fra virksomheden, der kun viser forståelse og engagement i dit projekt. Er ked af at måtte miste hende, da jeg synes vores samarbejdet har været godt. God vind til hende fremover.
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Group Online is a leading online marketing and web agency based in Denmark, specializing in providing tailored digital solutions to businesses seeking to enhance their online presence. The company offers a comprehensive range of services, including search engine optimization (SEO), Google Ads management, and website development. By employing a data-driven approach, Group Online helps clients improve visibility and engagement across various digital platforms. Targeting businesses of all sizes, Group Online aims to assist organizations in being seen, found, and chosen in the competitive online marketplace. With a focus on leveraging data and insights from previous customer cases, the company develops actionable strategies that are continuously refined to deliver measurable results. Clients can expect expert guidance throughout their marketing efforts, ensuring that their digital investments translate into growth and improved bottom-line performance.
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