God support fra Mathias
God support fra Mathias. Hurtig og præcis forklaring på ens problemstillinger i forhold til webshop og databearbejdning.

Group Online is a leading online marketing and web agency based in Denmark, specializing in providing tailored digital solutions to businesses seeking to enhance their online presence. The company offers a comprehensive range of services, including search engine optimization (SEO), Google Ads management, and website development. By employing a data-driven approach, Group Online helps clients improve visibility and engagement across various digital platforms. Targeting businesses of all sizes, Group Online aims to assist organizations in being seen, found, and chosen in the competitive online marketplace. With a focus on leveraging data and insights from previous customer cases, the company develops actionable strategies that are continuously refined to deliver measurable results. Clients can expect expert guidance throughout their marketing efforts, ensuring that their digital investments translate into growth and improved bottom-line performance.
Group Online receives a mix of feedback from its users, with a notable portion praising the service quality and responsiveness. Many customers highlight the "super" and "hurtig" support they receive, particularly appreciating the prompt assistance from staff like Mathias and William.
However, a significant number of reviewers express dissatisfaction, citing issues with hidden fees and long-term contracts that feel misleading. Complaints about being locked into agreements without adequate service or support are common, with some users feeling that they receive little value for their money. While some customers have had positive experiences and recommend the company, others warn potential clients to be cautious, describing their experiences as frustrating and disappointing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,024 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 33 |
| Oct 24 | 3.6 | 33 |
| Nov 24 | 3.9 | 25 |
| Dec 24 | 3.4 | 19 |
| Jan 25 | 3.9 | 43 |
| Feb 25 | 3.8 | 32 |
| Mar 25 | 3.6 | 38 |
| Apr 25 | 4.0 | 21 |
| May 25 | 3.3 | 16 |
| Jun 25 | 2.9 | 11 |
| Jul 25 | 2.7 | 21 |
| Aug 25 | 2.8 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“God support fra Mathias”
“Igen i år trækker Group online 2000,- for et Office 365 produkt jeg aldrig har fået til at virke, et produkt jeg nu a...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.0 out of 5 (fair) | −15% | 1,024 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | 2.2 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.7 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.2 out of 5 (good) | +213% | 216 |
Bottom line: Group Online is #2 of 5 on overall rating in this group. On website & app, Terraboost Media scores higher (4.2 vs 3.0).
500 reviews of Group Online. Filter by what matters to you.
God support fra Mathias. Hurtig og præcis forklaring på ens problemstillinger i forhold til webshop og databearbejdning.
Jeg har arbejdet med Grouponline (Danaweb) i mere end 15 år og anbefalet dem til mange af mine kunder. Jeg forstår godt bekymringen omkring lange kontrakter og meget ihærdige sælgere, men man skal huske på, hvad man rent faktisk får for den lave pris, når vi taler hjemmesider (Og jeg taler udenlukkende hjemmesider). Produktet er virkelig stærkt med fuldt design og opsætning, cookiebanner, installation af scripts, gratis support og redesign efter behov. Det er uden tvivl Danmarks bedste prisniveau. Noget af det, der virkelig adskiller Grouponline fra mange andre, er stabiliteten i deres hjemmesidesystem. Oppetiden er imponerende stabil, og man slipper for konstant at skulle opdatere plugins og moduler. Grouponline har altid været – og er stadig – en helt unik spiller på det danske marked, hvor man som mindre eller mellemstor virksomhed får utroligt meget for pengene. Og nej, jeg har ikke fået noget som helst for at skrive denne anmeldelse.
altid go service og hurtig betjenning og kvalitets der lever op til forventningerne :)
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Tusind tak for perfekt assistance i forbindelse med ændringer af mit website meiniche.dk Tak for godt udført opgave og ikke mindst at det bare lige kom på plads lynhurtigt!! Perfekt!
Fedt at få en reminder fra William fra Webkoncept om at det kunne være en god ide at opdaterer hjemmesiden med f.eks hvornår der bliver holdt sommerferie i butikken 🌟🌴 Ikke lige noget jeg går og tænker på i hverdagen, så får ikke lige gjort noget ved det. En af grundene til at jeg har valgt Webkoncept til at administrerer min hjemmeside 👍👏
Stor tak til Nicoline for en rigtig god, professionel og hurtig hjælp med at få forsiden på min hjemmeside til at stå rigtig flot igen, og for at teksten slider så fint. Mvh Karin
Jeg har været i kontakt med Maria, Natasja og Stine denne omgang og de var alle hjælpsomme og servicemindede.
Helt suveræn kundeservice og hjælp fra Henrik Larsen - han er superkompetent. Er der bare og følger sagerne til dørs lynhurtigt hver gang. Og tilmed i et sprog, der er til at forstå, når man ikke selv er en haj inden for opbygning af hjemmesider. Tak, Henrik!
I had a great experience working with Andreas Bjerregaard Madsen. He assisted me via TeamViewer to connect my Facebook ad account, and his support was truly invaluable. Andreas was knowledgeable, efficient, and very helpful throughout the process. I really appreciated his clear guidance and professionalism.
Uden at blinke med øjnene kan vi kun anbefale Group Online. Fantastisk service og altid professionel hjælp lige ved hånden. Desværre kan man kun give 5 stjerner.
Tydelig og klar anvisning på hele processen .
Nemt og hurtigt
Der reageres rigtig hurtigt og tingene bliver bare ordnet med det samme så er meget glad:-)
Caroline har givet den bedste hjælp og god oplevelse ,den bedste vi har haft .altid sød og hjælpsom ,positiv og har tid til ens spørgsmål 😀
Magnus var fantastisk til at hjælpe, og forklare :-) så man kunne forstå.. hilsen en ikke it kyndig
Stor ros til Group Online for altid at være hjælpsomme og tålmodige. Der bliver sat den tid af til os, der er brug for. Klar anbefaling herfra. Med venlig hilsen Fætters VVS & Kloak
Group Online is a leading online marketing and web agency based in Denmark, specializing in providing tailored digital solutions to businesses seeking to enhance their online presence. The company offers a comprehensive range of services, including search engine optimization (SEO), Google Ads management, and website development. By employing a data-driven approach, Group Online helps clients improve visibility and engagement across various digital platforms. Targeting businesses of all sizes, Group Online aims to assist organizations in being seen, found, and chosen in the competitive online marketplace. With a focus on leveraging data and insights from previous customer cases, the company develops actionable strategies that are continuously refined to deliver measurable results. Clients can expect expert guidance throughout their marketing efforts, ensuring that their digital investments translate into growth and improved bottom-line performance.
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