Hurtig og godt
Hurtig og godt

Group Online is a leading online marketing and web agency based in Denmark, specializing in providing tailored digital solutions to businesses seeking to enhance their online presence. The company offers a comprehensive range of services, including search engine optimization (SEO), Google Ads management, and website development. By employing a data-driven approach, Group Online helps clients improve visibility and engagement across various digital platforms. Targeting businesses of all sizes, Group Online aims to assist organizations in being seen, found, and chosen in the competitive online marketplace. With a focus on leveraging data and insights from previous customer cases, the company develops actionable strategies that are continuously refined to deliver measurable results. Clients can expect expert guidance throughout their marketing efforts, ensuring that their digital investments translate into growth and improved bottom-line performance.
Group Online receives a mix of feedback from its users, with a notable portion praising the service quality and responsiveness. Many customers highlight the "super" and "hurtig" support they receive, particularly appreciating the prompt assistance from staff like Mathias and William.
However, a significant number of reviewers express dissatisfaction, citing issues with hidden fees and long-term contracts that feel misleading. Complaints about being locked into agreements without adequate service or support are common, with some users feeling that they receive little value for their money. While some customers have had positive experiences and recommend the company, others warn potential clients to be cautious, describing their experiences as frustrating and disappointing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,024 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 33 |
| Oct 24 | 3.6 | 33 |
| Nov 24 | 3.9 | 25 |
| Dec 24 | 3.4 | 19 |
| Jan 25 | 3.9 | 43 |
| Feb 25 | 3.8 | 32 |
| Mar 25 | 3.6 | 38 |
| Apr 25 | 4.0 | 21 |
| May 25 | 3.3 | 16 |
| Jun 25 | 2.9 | 11 |
| Jul 25 | 2.7 | 21 |
| Aug 25 | 2.8 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“God support fra Mathias”
“Igen i år trækker Group online 2000,- for et Office 365 produkt jeg aldrig har fået til at virke, et produkt jeg nu a...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.0 out of 5 (fair) | −15% | 1,024 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | 2.2 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.7 out of 5 (good) | — | 299 | |
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.2 out of 5 (good) | +213% | 216 |
Bottom line: Group Online is #2 of 5 on overall rating in this group. On website & app, Terraboost Media scores higher (4.2 vs 3.0).
500 reviews of Group Online. Filter by what matters to you.
Hurtig og godt
Natasja har været flink og hurtig til at løse opgaven så vidt som muligt. Kommunikationen og forståelse var nice og hurtig. Glæder mig til at få support fra hende igen.
Hurtig betjening
Skulle have gendannet data og rettet indhold. Natasja Bay hjalp hurtigt og effektivt.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Hjælpsom og lyttende medarbejder.
Jeg fik den forventede support og jeg fik den hurtigt.
Fin service og god tilbagemelding :).
Hun var hurtig til at ordne de ting jeg efterspurgte, dejligt. Hendes navn var Natasja Bay
Søde medarbejder fik løst alle problemer tak malene.
Vi har haft Grouponline i rigtig mange år 👏 Vi er dog ikke så stor en forening at det giver mening med en hjemmeside mere, Derfor har vi nu truffet en valg om afmelding Tak for god service og tillid
Medarbejderen hos Group-Online, Mark Bjørck Larsen, har en gó forståelse for de indsendte tilføjelser til hjemmesiden og vender tilbage indenfor den lovede tidsfrist
Min kontrakt med GroupOnline blev opsagt, fordi jeg ikke længere har et firma, og det er jeg selvfølgelig ikke glad for. Jeg vil dog sige, at den support, jeg har fået i overgangen til en anden løsning har været god, på trods af tekniske udfordringer. Ludvig, som jeg har snakket med mange gange, har altid været tålmodig og gjort sit bedste for at løse de problemer, der opstod, ikke mindst fordi jeg selv ikke er stærk i det IT-mæssige.
Besmir har været god, godt overblik og fin fremgangsmåde👍 Fra en glad brolægger👍
Luvid var hjælpsom og serviceminde og høflig.
Slutproduktet er i orden og det kører glat fra start til slut i hele processen
Group Online is a leading online marketing and web agency based in Denmark, specializing in providing tailored digital solutions to businesses seeking to enhance their online presence. The company offers a comprehensive range of services, including search engine optimization (SEO), Google Ads management, and website development. By employing a data-driven approach, Group Online helps clients improve visibility and engagement across various digital platforms. Targeting businesses of all sizes, Group Online aims to assist organizations in being seen, found, and chosen in the competitive online marketplace. With a focus on leveraging data and insights from previous customer cases, the company develops actionable strategies that are continuously refined to deliver measurable results. Clients can expect expert guidance throughout their marketing efforts, ensuring that their digital investments translate into growth and improved bottom-line performance.
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