Grubby is a UK-based company specializing in vegan meal delivery, offering a variety of plant-based food plans to cater to diverse dietary preferences. The company provides chef-prepped meal kits and ready meals, ensuring that customers have access to nutritious and delicious options. With over 30 weekly menu choices, Grubby aims to simplify the process of incorporating more plant-based meals into everyday life, making it a suitable solution for busy individuals and families seeking healthier eating habits.
Targeting health-conscious consumers and those looking to adopt a plant-based lifestyle, Grubby's offerings include pre-portioned ingredients for meal kits and ready-to-eat meals that can be prepared in minutes. By focusing on quality ingredients and flavor, Grubby appeals to a growing demographic interested in sustainable and convenient meal solutions, while also supporting British produce and suppliers in its operations.
Grubby receives high praise for its delicious and innovative recipes, with many reviewers highlighting the ease of preparation and the quality of ingredients. Customers appreciate the variety of meals, including plant-based options, which cater to diverse dietary needs.
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The service is often described as helpful and responsive, with several users noting positive experiences with customer support. However, some consumers express concerns about the freshness of certain ingredients, such as receiving rotten produce, and the requirement to select meals several days in advance, which can be inconvenient. Despite these issues, the overall sentiment remains largely positive, with many people enjoying their Grubby experience and recommending it to others.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
+0.3
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.7▲ 0.3
12-month avg
4.6
All-time
4.6
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.8
9
Oct 24
4.7
43
Nov 24
4.4
20
Dec 24
5.0
8
Jan 25
4.5
25
Feb 25
4.7
31
Mar 25
4.8
25
Apr 25
3.9
16
May 25
4.2
19
Jun 25
4.8
34
Jul 25
4.7
12
Aug 25
3.7
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 427 positive reviews
Easy to use39%
168 mentions
Selection23%
99 mentions
Customer service22%
95 mentions
Quality20%
87 mentions
“easy to follow recipes with all the ingredients there”
On “Easy to use” · Jul 31, 2025
Top complaintsof 44 negative reviews
Delivery45%
20 mentions
Cancellation36%
16 mentions
Customer service34%
15 mentions
Pricing27%
12 mentions
“They randomly changed my delivery from Monday to Thursday which I only noticed because they'd taken 2 lots of money f...”
On “Delivery” · Jul 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
Overall rating and review count for this company and similar companies
We have previously tried other meal prep companies and have been disappointed by the quality of vegetables/portion size, this has not been the case with Grubby meals. The quality of food is outstanding, portion sizes are generous and recipes have all been delicious. The packaging is secure, with minimal plastic, great service.
Great recipes, but delivery issues due to leaking ice packs
Grubby offers fantastic recipes, and the quality of ingredients is usually excellent. Of course, as with all fresh food, there can be occasional quality fluctuations, but overall, I have been very satisfied.
I have been a loyal Grubby customer for quite some time and have always considered the company to be very sustainable. However, I now have to deduct two stars due to an ongoing issue that has not been resolved: the ice packs leak, causing the boxes to become soaked, which often results in failed deliveries.
I have discussed this problem with Grubby multiple times and even provided them with possible solutions. Unfortunately, nothing seems to have changed so far. This puts me in a difficult position as a long-term customer. Grubby is likely incurring significant costs due to undelivered packages, and for me, it is especially challenging since I live in a town where vegan options are hard to come by.
I sincerely urge Grubby to address this issue so that deliveries can be reliably completed. Possible solutions could include a waterproof additional bag, better box lining to prevent soaking, more thorough quality checks on the ice packs, or even a system with reusable ice packs that customers can return. I would fully support such a sustainable initiative.
Grubby truly means a lot to me, and I hope they take this issue seriously and implement a solution soon.
PS: To be fair, Grubby always refunds undelivered orders, which is appreciated. However, I would much rather receive my deliveries reliably than have to request refunds.
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Great choice of recipes. Finding it interesting and fun to discover new ways of preparing veggies to cook tasty meals. Ingredients are nice and fresh and sometimes there’s a little surprise too!
Lots of choice of meals, and so far, there has only been one I wasn't keen on. All the rest have been really tasty! Its so good to be able to create something so tasty and healthy, with very few ingredients.
I had an issue with my order where food items were affected due to it being held up while with the courier. Grubby resolved my issue way better than what I expected and well within 24hours of contacting them. The recipes themselves are also very good and easy to prepare.
Really enjoying these meals, quick and easy to prepare and they taste amazing. They have a really good choice to select from aswell. I've tried a few different companies but Grubby has been the best by far.
I absolutely love my grubby delivery , it’s really exciting opening all the lovely packages of ingredients to see what I have . I was concerned about how much time it would take to prepare the meals but it’s super quick and easy ! I have no oven but adapt everything very easily. Any questions or problems are dealt with swiftly by customer service . Very flexible plan, you can skip some weeks if you need to . Such tasty healthy food in my opinion, well done .
I received a meal kit for two meals. A few of the ingredients weren't very fresh, so I had to throw them away. Wouldn't recommend, especially given how expensive it is!! Avoid if you don't want to feel cheated.
I cancelled any further orders with Grubby as I cannot afford to carry on.
They have reinstated my orders without my consent.
I cannot cancel the 27th order as too short notice.
This must be illegal
Good recipes, but far too many mouldy vegetables received.
I sent Grubby pictures of a few items which were mouldy by and they refunded me £5, which didn't cover the cost or the inconvenience of having to go to the shop to replace them before I could cook.
I have tried a few Grubby boxes so far, and I have enjoyed all of the recipes. The extras that are included in the boxes are a nice touch.
There is a fixed price, but keep in mind that there are a few recipes that are premium. I understand having maybe one or two a week, but on one of the weeks I saw, there were about six. I wish they stuck to the standard price, as I don't want to pay for three premium meals. Of course, it isn't mandatory to choose just the premium meals, but they're typically the most interesting.
The portions are decent. I was able to have three servings' worth of a curry I made. I did have a problem with my last box not arriving due to it being damaged in transit, but customer service was able to replace the box and have it delivered the following Monday. I was also given some credit to use on my next order. The order arrived on Monday with no issues this time around. Grubby refunded me for the order completely, which I wasn't expecting them to do, but it was a very kind gesture that I appreciated.
I'm excited to try more of Grubby's meals in the upcoming weeks!
Great menues & recipes. I'm in my 70s and single so limited what I can achieve. Need something simple like Gnocchi.
Don't want ANY products from Israel!!
Nor Tofu!
Grubby is a UK-based company specializing in vegan meal delivery, offering a variety of plant-based food plans to cater to diverse dietary preferences. The company provides chef-prepped meal kits and ready meals, ensuring that customers have access to nutritious and delicious options. With over 30 weekly menu choices, Grubby aims to simplify the process of incorporating more plant-based meals into everyday life, making it a suitable solution for busy individuals and families seeking healthier eating habits.
Targeting health-conscious consumers and those looking to adopt a plant-based lifestyle, Grubby's offerings include pre-portioned ingredients for meal kits and ready-to-eat meals that can be prepared in minutes. By focusing on quality ingredients and flavor, Grubby appeals to a growing demographic interested in sustainable and convenient meal solutions, while also supporting British produce and suppliers in its operations.