Thanks for everything
Thanks for everything

Guenther Property Management is a full-service real estate brokerage located in Spokane, Washington. With over 40 years of experience, the company specializes in property management services for rental homes and communities. Originally founded in the hotel industry, Guenther Property Management expanded its offerings in 2016 to include third-party property management, providing owners with comprehensive support in managing their real estate investments. The company is dedicated to enhancing the rental experience for both property owners and tenants. Guenther Property Management emphasizes smart marketing strategies, effective property maintenance, and responsive customer service. Their target customers include property owners seeking reliable management solutions as well as tenants looking for quality rental homes. Through their commitment to excellence and attention to detail, the company aims to simplify property ownership and ensure tenant satisfaction.
Guenther Property Management receives a mix of reviews, reflecting both commendable service and significant concerns. Many customers praise the management team for their responsiveness and professionalism, noting that maintenance requests are handled quickly and effectively.
Reviewers express satisfaction with their living conditions, highlighting the positive changes after Guenther took over management. However, a notable number of complaints arise regarding property conditions, with some tenants describing their apartments as filthy and poorly maintained, citing issues like mold and electrical hazards. Additionally, some consumers criticize the company's communication, claiming difficulty in reaching the management team directly.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 25 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review Jun 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 4.6 | 5 |
| Sep 23 | 1.0 | 1 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“I am a tenant in one of their complex's and I have to say that when we went through a couple change of managements be...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | — | 596 |
Bottom line: Guenther Property Management is #2 of 5 on overall rating in this group. On service, Prime Property Management scores higher (4.8 vs 4.1).
25 reviews of Guenther Property Management. Filter by what matters to you.
Thanks for everything
I am a tenant in one of their complex's and I have to say that when we went through a couple change of managements before they took over it was hell... Problems after problems and they were rude...then Guenther management took over and fron the beginning they were prompt and easy to reach when needed and outright just decent and kind ... I am thrilled with the management now... I have no complaints
Мы живем в аппарктиках 4 месяц, были проблемы которые мы не могли сами решить по незнанию языка, коллектив нам помогал. Помогали подключить Wi-Fi, и многое другое. Могу сказать только одно, коллектив очень хороший. Всегда поможет, на связи 24/7. Всегда отвечают на вопросы. Спасибо огромное им за помощь.
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I have lived at a property managed by Guenther properties for over five years. Whenever I have had any issue they respond immediately. I love my apartment and feel safe here. I recommend any property managed by Guenther.
Excellent management company. Aggressive with rents, they know the market and are terrific to work with. I routinely recommend them to my clients.
Guenther management has been nothing but a professional and reliable company. They consistently impress me with their ability to make things happen. They will be my go to management company in the greater Spokane area forever.
I really enjoy working with the Guenther Staff which is usually Gina and Andrey. My building will be in much better shape because of their attention and tenants likely more responsible. Extremely glad I switched property management firms. Jay Overholser gave me the best recommendation ever when he recommended your firm. Should have switched sooner.
We just moved here from out of state. The staff was very helpful in finding us a place, getting set up, etc. before moving here. They've also been very responsive with any questions or needs we have. Great experience!
Very responsive when information or maintenance is needed. The maintenance employees are professional and not creepy. My complex is quiet and mostly crime free. Guenther also provides winter plowing here. They do a good job overall in my experience.
The man came the next morning after I sent an email around 8 o’clock at night. He was fast and respectful. Even took his shoes off to walk through my apt. Five stars.
From my first interaction with Guenther Management I was impressed with their professionalism and follow through. Anything I needed help with or any questions I had were taken care of in a thoughtful, timely, manner. The apartment I rent is in excellent condition and the building well maintained. I can pay rent, submit a maintenance request, or contact Guenther’s Management team through their online portal which I appreciate given my schedule. Everyone I’ve interacted with at Guenther Management is knowledgeable, helpful, gracious, and attentive to whatever my issue was. My experience as a renter at a property managed by Guenther is one where the renter is appreciated. This appreciation is demonstrated by each and every person on their staff through authentic attentiveness to any issue one might have and through their impressive turnaround times to questions and maintenance requests. I highly recommend Guenther Management. An honest, ethical, professional company.
Guenther Property Management is a full-service real estate brokerage located in Spokane, Washington. With over 40 years of experience, the company specializes in property management services for rental homes and communities. Originally founded in the hotel industry, Guenther Property Management expanded its offerings in 2016 to include third-party property management, providing owners with comprehensive support in managing their real estate investments. The company is dedicated to enhancing the rental experience for both property owners and tenants. Guenther Property Management emphasizes smart marketing strategies, effective property maintenance, and responsive customer service. Their target customers include property owners seeking reliable management solutions as well as tenants looking for quality rental homes. Through their commitment to excellence and attention to detail, the company aims to simplify property ownership and ensure tenant satisfaction.
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