Guest Wines is an online platform dedicated to providing a curated selection of wines and beverages to enthusiasts in Indonesia. The company aims to bridge the gap between traditional wine culture and the growing interest in wine appreciation among local consumers. By offering both imported wines from renowned regions such as France and Australia, as well as locally produced options from Bali, Guest Wines caters to a diverse range of preferences and occasions.
The company targets wine lovers who seek not only quality products but also an understanding of wine culture. Through its platform, Guest Wines educates customers on the nuances of wine selection, serving, and enjoyment, making the experience accessible to both novices and connoisseurs alike. With a focus on promoting local wines alongside international selections, Guest Wines supports the burgeoning wine industry in Indonesia while enhancing the overall wine-tasting experience for its customers.
Reviewers consistently praise Guest Wines for their exceptional customer service and speedy delivery. Many highlight the friendly and approachable staff, noting that communication is clear and helpful throughout the ordering process.
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Customers appreciate the impressive selection of wines, often mentioning the unique offerings and great value for money. The ease of online ordering is also frequently commended, with several reviews emphasizing how quickly orders are processed and delivered. Even when faced with delivery issues, the company’s service remains a standout, with staff going above and beyond to resolve problems. Overall, Guest Wines earns high marks for its quality products and reliable service, leading to a very positive sentiment among consumers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
123
100%
● Low
5.0 / 5 overall
=
123 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2024.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 23
5.0
5
Jun 23
5.0
4
Jul 23
5.0
6
Aug 23
5.0
2
Sep 23
5.0
5
Oct 23
5.0
5
Nov 23
5.0
6
Dec 23
5.0
12
Jan 24
5.0
7
Feb 24
—
0
Mar 24
5.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 123 most recent reviews.
Top praiseof 123 positive reviews
Customer service54%
66 mentions
Delivery54%
66 mentions
Fast & efficient32%
39 mentions
Selection17%
21 mentions
“Helpful and approachable - excellent customer service, friendly and timely delivery of excellent booze”
On “Customer service” · Mar 18, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
Great company to interact with and sort out issues immediately! Thanks for that……
The selection of wines is good but perhaps not great and many of my would be choices often show as out of stock.
However I have never been let down 🙂
Overall good service, there was a problem with the courier however that was quickly resolved. Only down side is that even after requesting shipping information none was provided. This would vastly improve the service. Will use this company again.
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Guest Wines is an online platform dedicated to providing a curated selection of wines and beverages to enthusiasts in Indonesia. The company aims to bridge the gap between traditional wine culture and the growing interest in wine appreciation among local consumers. By offering both imported wines from renowned regions such as France and Australia, as well as locally produced options from Bali, Guest Wines caters to a diverse range of preferences and occasions.
The company targets wine lovers who seek not only quality products but also an understanding of wine culture. Through its platform, Guest Wines educates customers on the nuances of wine selection, serving, and enjoyment, making the experience accessible to both novices and connoisseurs alike. With a focus on promoting local wines alongside international selections, Guest Wines supports the burgeoning wine industry in Indonesia while enhancing the overall wine-tasting experience for its customers.