Health and Care service overall is excellent.
Health and Care service overall is excellent.

Health and Care is a UK-based online retailer specializing in a diverse range of health and wellness products. The company offers an extensive selection of items, including sports supports, mobility aids, and healthcare essentials, designed to assist individuals in maintaining and improving their health. Customers can find products such as heated blankets, knee supports, and orthotic insoles, catering to various needs related to physical comfort and mobility. Targeting individuals seeking health solutions, Health and Care aims to provide high-quality products that support daily living and enhance overall well-being. With a focus on customer satisfaction, the company ensures prompt delivery and a straightforward shopping experience on their website, www.healthandcare.co.uk. Whether for personal use or to aid others, Health and Care serves as a reliable resource for health-related products.
Health and Care consistently receives high praise for its excellent service and quick delivery, with many reviewers noting the website's ease of use and the overall quality of products. Customers appreciate the prompt responses to orders and the reliability of the company, often highlighting their satisfaction with the comfort and effectiveness of the items purchased.
However, there are some concerns regarding product returns and refunds, with a few individuals reporting negative experiences when seeking assistance with items that did not fit. One reviewer mentioned encountering an unhelpful attitude when inquiring about charitable options for a return. Despite these criticisms, the overwhelming sentiment remains positive, with a significant majority recommending Health and Care for its dependable service and quality offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 4.7 | 51 |
| Apr 25 | 4.6 | 295 |
| May 25 | 4.7 | 233 |
| Jun 25 | 4.5 | 204 |
| Jul 25 | 4.6 | 213 |
| Aug 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy ordering on line and quick delivery”
“I have now been informed by my mother, that after they had forensically checked the item and saying they found hairs...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.9 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Health and Care is #2 of 5 on overall rating in this group. On quality, PRO Test scores higher (5.0 vs 4.3).
500 reviews of Health and Care. Filter by what matters to you.
Over a year ago
Health and Care service overall is excellent.
Over a year ago
Web site easy to use. Orders responded to quickly and efficiently
Over a year ago
Excellent product and service! Highly recommend
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Health and Care service overall is excellent.
Web site easy to use. Orders responded to quickly and efficiently
Excellent product and service! Highly recommend
A very reliable company & I was very impressed with quick. delivery. The product that I purchased was of excellent quality. I will definitely use Health & Care for future purchases.
What you expect
I have terrible corns at the bottom of my feet, and this fleecy roll has really helped to cushion them, making it more comfortable to walk.
Ordered and arrived on time Did not fit no problem was quite aware that swim rear colnot be returned Rang asking if they knew of a Charity who could benefit Met with an attitude don't bother us We only want to sell more product So not again
Good product well packaged and delivered in good time
Absolutely shocking company
Excellent service. Delivered promptly
Services was great.
Great service
Excellent service very fast delivery. Would definitely recommend Health and Care.
Been dealing with health and care for many years always good price and there delivery is fast plus you know you are dealing with a honest trustworthy company I suffer with plantar fasciitis my pastime is hiking and long distance walking the aircast airheel ankle brace will keep you going when suffering a bout also with a green feet insoles all supplies by health and care JOHN SWANSEA
My 94 year old mother has mobility issues and needs to wear compression socks, which she finds very difficult to get on. She was told of the Sigvaris Rolly compression aid and although it is expensive at nearly £57 she asked my brother to order it for her in the hope it would help with this daily ordeal. The Rolly arrived whilst I was visiting and so I unpacked it and spent the next 5 minutes trying to help her use it. Unfortunately, she was unable to bend down far enough to get it on her foot so I packed the item back in the box, using all of the original packing etc and left it for my brother to return during the week. I have now been informed by my mother, that after they had forensically checked the item and saying they found hairs on it, that they would not refund her, so have sent it back to her. I can see from the T&C's that they have this 'get out' clause of refunding if they can say they found hair or other damage etc, but how on earth is a person supposed to try anything on?, is anyone's home without a loose hair or spec of dust, it's ridiculous and I can vouch that the product was clean and barely out of the box when I re-packaged it (my mothers home is very clean by the way). I understand if something is damaged upon return but saying, without evidence, that there was hair found (please check T&C's for all the other 'get out clauses'), I genuinely believe this is the companies way of not giving money back and taking advantage of elderly people who have limited resourses. I am genuinely furious at this decision and would urge people to steer clear of EVER buying from this company!
In all my dealings with Health and Care, I have never had any problems. The staff are all friendly,helpful and very competent; as I'm a little hard-of-hearing,it's very good that my telephone calls when ordering items are answered so clearly.
Health and Care is a UK-based online retailer specializing in a diverse range of health and wellness products. The company offers an extensive selection of items, including sports supports, mobility aids, and healthcare essentials, designed to assist individuals in maintaining and improving their health. Customers can find products such as heated blankets, knee supports, and orthotic insoles, catering to various needs related to physical comfort and mobility. Targeting individuals seeking health solutions, Health and Care aims to provide high-quality products that support daily living and enhance overall well-being. With a focus on customer satisfaction, the company ensures prompt delivery and a straightforward shopping experience on their website, www.healthandcare.co.uk. Whether for personal use or to aid others, Health and Care serves as a reliable resource for health-related products.
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