Henkel is a multinational corporation that operates in the adhesives, beauty care, and laundry & home care sectors. The company provides industrial adhesives and sealants for various manufacturing applications, as well as consumer products including personal care items and household cleaning solutions. Henkel serves both business-to-business clients in industrial markets and individual consumers through retail channels worldwide.
Reviewers generally praise Henkel for its high-quality products and technical expertise, particularly in demanding applications like aerospace and automotive manufacturing. Many customers highlight the outstanding performance and reliability of Henkel's adhesives, noting that they consistently outperform competitors, especially in harsh environments.
The company's training programs receive positive feedback for enhancing application techniques, contributing to successful outcomes. However, some consumers express concerns about limited flexibility for custom orders and occasional shipping issues, such as damaged or delayed deliveries. While the product quality is often described as excellent, the higher pricing compared to competitors is a common point of contention.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Manufacturing.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 35 |
12 reviews of Henkel. Filter by what matters to you.
7 months ago
Product quality is good but we've had several shipments arrive damaged or delayed. Packaging needs improvement for fragile items. Customer service does handle returns well though.
7 months ago
The technical support is what sets Henkel apart. They actually understand the chemistry behind their products and can troubleshoot complex issues. Had one product that wasn't working in our specific e... See more
7 months ago
Appreciated their on-site training for proper application techniques. Made a real difference in our success rate. Products work as advertised when used correctly.
7 months ago
We use multiple Henkel products across our operations. Their structural adhesives are fantastic - strong, durable, and consistent. However, we've had some issues with their sealant products not perfor... See more
Quick answers to the questions people ask most.
Henkel offers a comprehensive range of business services including adhesives and sealants for industrial applications, surface treatments, and advanced materials solutions. They serve industries such as automotive, electronics, packaging, and general manufacturing with both products and technical consulting services.
You can contact Henkel through their official website's contact form, by calling their main business line, or by reaching out to your local Henkel office. Contact information varies by region, so check their website for specific phone numbers and addresses in your area.
Yes, Henkel offers comprehensive technical support including application guidance, product selection assistance, and troubleshooting services. Their technical experts can help optimize product performance for your specific industrial applications.
Business hours vary by location and department, but most Henkel offices operate Monday through Friday during standard business hours (typically 8:00 AM to 5:00 PM local time). Contact your local office directly for specific hours and availability.
Yes, Henkel specializes in developing customized adhesive and material solutions tailored to specific industrial requirements. Their R&D teams work closely with customers to create products that meet unique performance specifications and application demands.
Henkel's return policy varies depending on the product type and circumstances. Generally, returns must be authorized in advance and products should be in original condition. Contact your account manager or customer service for specific return procedures and timeframes.
To explore partnership opportunities with Henkel, contact their business development team through their website or speak with a regional sales representative. They evaluate potential partners based on market presence, technical capabilities, and alignment with Henkel's business objectives.
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Product quality is good but we've had several shipments arrive damaged or delayed. Packaging needs improvement for fragile items. Customer service does handle returns well though.
The technical support is what sets Henkel apart. They actually understand the chemistry behind their products and can troubleshoot complex issues. Had one product that wasn't working in our specific environment, and they reformulated it within weeks.
Appreciated their on-site training for proper application techniques. Made a real difference in our success rate. Products work as advertised when used correctly.
We use multiple Henkel products across our operations. Their structural adhesives are fantastic - strong, durable, and consistent. However, we've had some issues with their sealant products not performing as expected in high-temperature applications. The sales team is responsive and helped us find alternatives. Documentation could be more detailed for application guidelines.
You pay more for Henkel, but there's a reason they're the go-to choice for aerospace and medical device manufacturing. Consistency and reliability are unmatched. Their quality control is clearly superior to cheaper alternatives.
Henkel's adhesive products work well for our packaging needs. The quality is solid and meets our specifications. However, their customer service response time could be faster - it sometimes takes 2-3 days to get answers to technical questions. Pricing is competitive though.
We've been using Henkel's industrial adhesives for our automotive parts manufacturing for over two years now. The bond strength is consistently reliable and their technical support team is incredibly knowledgeable. Delivery times are usually on schedule, though we did experience some delays during the supply chain issues last year. Overall, very satisfied with the partnership.
The Henkel team provided excellent consultation for our electronics assembly project. Their engineers really understood our requirements and recommended the perfect solution. Product performance has exceeded expectations.
Been using their products for metal bonding in our repair shop for three years. Never had a failure. Easy to work with and cures quickly.
Quality is undeniable, but the pricing is definitely on the higher end compared to competitors. Worth it for critical applications where failure isn't an option.
We operate in harsh marine environments and Henkel's products consistently outperform competitors. The corrosion resistance and longevity justify the premium price. Technical documentation is thorough and their application engineers are always available for consultation.
Standard products are excellent, but they're not very accommodating when it comes to custom formulations for smaller volume orders. Understandable from a business perspective, but frustrating when you need something specific. Quality of off-the-shelf products is reliable though.
Yes, Henkel offers various training programs including product application workshops, technical seminars, and online learning modules. These programs help customers optimize product usage and stay updated on new technologies and best practices.
Henkel maintains numerous quality certifications including ISO 9001, ISO 14001, and industry-specific certifications such as automotive standards. They also hold various regulatory approvals ensuring their products meet international safety and performance standards.
Delivery times depend on product availability, order size, and shipping location. Standard products are typically shipped within 1-2 business days, while custom formulations may require 2-4 weeks. Your sales representative can provide specific lead times for your orders.
Henkel is a multinational corporation that operates in the adhesives, beauty care, and laundry & home care sectors. The company provides industrial adhesives and sealants for various manufacturing applications, as well as consumer products including personal care items and household cleaning solutions. Henkel serves both business-to-business clients in industrial markets and individual consumers through retail channels worldwide.
