Happy Gaming World is an online retailer specializing in gaming consoles and accessories, primarily serving customers in India. The company offers a wide range of products, including new and refurbished gaming consoles such as the PlayStation 5, Xbox Series X and S, and Nintendo Switch. In addition to consoles, Happy Gaming World provides a selection of popular gaming titles and accessories, ensuring that gamers have access to the latest products in the market. Targeting gaming enthusiasts and casual players alike, the company emphasizes customer satisfaction through its after-sales support and flexible return policy. Happy Gaming World is committed to providing 100% original products, catering to consumers seeking reliable gaming equipment and accessories. Their competitive pricing strategy aims to meet the diverse needs of the gaming community, making it a trusted platform for online gaming purchases in India.
Happy Gaming World receives mixed feedback from its customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the competitive pricing and express satisfaction with the gaming products, highlighting that they received good controllers and overall happy gaming experiences.
However, a substantial number of consumers report severe issues with order fulfillment and customer service. Complaints frequently mention receiving defective products, unresponsive customer support, and long delays in shipping, with some waiting over a month for their orders. The after-sales support is particularly criticized, with customers feeling ignored after raising concerns. While some find value in the products offered, the overall sentiment leans towards disappointment due to the service challenges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 115 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 5 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 2.8 | 4 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 3.5 | 2 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 4.3 | 12 |
| Apr 25 | 2.7 | 7 |
| May 25 | 1.7 | 12 |
| Jun 25 | 4.1 | 16 |
| Jul 25 | 2.2 | 12 |
| Aug 25 | 1.7 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 115 most recent reviews.
“Amazing price and service ♥️”
“Worst experience”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | 3.0 out of 5 (fair) | +8% | 115 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | 4.2 out of 5 (good) | −1% | 1,000 |
Bottom line: Happy Gaming World is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 2.8).
115 reviews of Happy Gaming World. Filter by what matters to you.
Over a year ago
Ordered a hard drive from hg world ,guess what... i am from nagpur and the order is not dispatched even after a month, meri galti ye ho gayi ki maine inpar trust kiya, their WhatsApp number is a joke,... See more
Over a year ago
Actually first I thought this website is good but after paying 500 confirmation fees for PS4 slim that I ordered they tell me that they will deliver my order in 10-12 days but after they told my order... See more
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Polarized pattern: few middle ratings. 51% of recent reviews are 4–5★ and 46% are 1–2★.
Ordered a hard drive from hg world ,guess what... i am from nagpur and the order is not dispatched even after a month, meri galti ye ho gayi ki maine inpar trust kiya, their WhatsApp number is a joke, ekk chiz acchi hai ki maine PS5 inki service dekhte hue dusre local shop se buy kar liya, warna Hard drive receive karne k baad wahi order karne wala tha hg world se
Actually first I thought this website is good but after paying 500 confirmation fees for PS4 slim that I ordered they tell me that they will deliver my order in 10-12 days but after they told my order is delayed and it takes 7-10 days again I have ordered on 7 june 2025 july has started but I haven't received my order PS4 slim was my childhood dream to buy please do something happy gaming world
Long story short, Don't trust their customer service and their check & buy policy. They won't let you check & buy, and they won't reply to your messages or answer your calls. I was incredibly frustrated with their service. My Experience: I have ordered a ps4 slim version with additional one year warranty from them with custom loaded games on 24th May and paid the initial deposit, but my order has been dragged through till 25th June. Other than the initial confirmation call which was answered perfunctorily after some 10 or so messages and missed calls, they never answered me ever again till 10th june on which I got an automated message saying sorry for the delay and my device is being prepared and I would receive it soon. I have called them and messaged them yet again to get the status and remind them regarding my custom games selection, but no response again. I even requested at least to send me a working snapshot of the device which again went ignored. All of this has been bugging me the whole time, but I still trusted their check & buy policy, which was the reason I have ever ordered from them. I got the call from xpressbees their delivery partner on 24th June and I promptly reminded them that I would check the contents of the package. They denied the request and said that the order was not a open package order and they won't allow me to check the package. I requested the delivery service to wait for a while and once again called and messaged hgworld service multiple times only to be ignored. At this point I was completely fed up. I spoke with the regional mangager of the delivery service and postponed the delivery by one more day to try my luck finally to see if I can get some kind of response from hgworld. But nope, they never responded. Mean while the next day the delivery service people called me multiple times during which I requested the same and they denied it even after I offered them to pay for the open package service. They finally just asked me to come and pick the order if I needed it and at this point I finally let it go and refused to pick it up. They lost my trust completely and I am not taking a risk to buy from someone with such pathetic service. I am sharing this here as the whole experience has been incredibly frustrating and emotionally exhausting and I hope no one else goes through the same.
I order one M33 game console from them , it stopped working 7 days after the use , I have complaint about it they picked up my entire game set and now they are now responding to my call and anything. They are fraud don't buy anything from them I order it from. Flipkart Order id : OD334519118331946100
Hgworld is best website for purchasing Gamming console
So i bought this game Assassins Creed Shadows 2025 so i got this for 4499 Rs only market price is 5 k so thats Amazing for me to get it on discount and Disc variant for Ps5 so im happy to get this and it was packed well i recommend others to buy from FLIPKART it always brings in joy 🤩
10/10 experience, very gud website. Will recommend buying from this. No scam.
I buy psn gift card india only and they say they deliver it instantly but i am waiting from last day does they deliver ?
Its the best valued for money Controller on online shopping ever, It has every features mentioned.
Nice games superb
It's been a month since I purchased my Xbox Series S from Happy Gaming World, and after a solid month of good usage, I'm happy to write this review. Despite being listed as "without original box," the console arrived in new and pristine condition—exactly what I was hoping for. I've spent considerable time gaming on it and happy with it as i am just a casual player who enjoys mostly old games. For anyone considering a purchase from them, I can confirm: they do deliver xd! A particularly thoughtful detail was the inclusion of two power cables. Since my Xbox was a US version i suspect, they provided both the American cable and an Indian outlet cable. This is incredibly convenient, as it means I don't need to buy an extra cable when moving my console between rooms. Overall, I'm a very happy customer. Happy Gaming World delivered a great product and added a helpful touch with the extra cable.
Best hand held console right now the price was competitive here. thus why I bought it for happy gaming world I picked up it in person.
Fast prompt and professional. Best price ratio compared to Amazon.
I loved the way they responded while purchasing an item, timely updates well mannered responses..though we ask them silly questions we get good responses everytime..timely tracking in the website after shipping the product(Even the shipment website didn't gave that detailed tracking),Don't go with negative reviews..if u don't trust just opt COD and check the product and then pay the amount which can build the trust btw seller and customer...even I hesitated to buy the console and I also paid full amount to seller...where i doubted for some days...I mean I was in a state of mind where I will receive a original or duplicate console...but I received a brand new peice (XBOX series s)...I can say happy gaming world is one of the best seller for gaming lovers.Hope this positive rapo continues with all the customers and built a trustworthy relationship and wishing u very good luck 👍☺️
Best gaming experience thank you for happy gaming world
Do not buy any product from this company.They scam the customers.I had ordered a ps4 and paid 19000 online and since 1 month I have not received my product nor they are receiving the call. Do not believe on the reviews in google.It is manipulated and cheating with the customers.
I just purchased meta quest 3 from flipkart and it is amazing. No delay in delivery and awesome product
Happy Gaming is good
V good product
This is an absolutely fraudulent company. I ordered Kingdom Come Deliverance 2 Gold Edition from their website. Instead they gave me the base game day one version. This is fraud of the highest order. I hope their company crumbles and these scums eat dirt for the rest of their lives.
Happy Gaming World is an online retailer specializing in gaming consoles and accessories, primarily serving customers in India. The company offers a wide range of products, including new and refurbished gaming consoles such as the PlayStation 5, Xbox Series X and S, and Nintendo Switch. In addition to consoles, Happy Gaming World provides a selection of popular gaming titles and accessories, ensuring that gamers have access to the latest products in the market. Targeting gaming enthusiasts and casual players alike, the company emphasizes customer satisfaction through its after-sales support and flexible return policy. Happy Gaming World is committed to providing 100% original products, catering to consumers seeking reliable gaming equipment and accessories. Their competitive pricing strategy aims to meet the diverse needs of the gaming community, making it a trusted platform for online gaming purchases in India.
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