Very Good service polite attitude best…
Very Good service polite attitude best games fast delivery

Happy Gaming World is an online retailer specializing in gaming consoles and accessories, primarily serving customers in India. The company offers a wide range of products, including new and refurbished gaming consoles such as the PlayStation 5, Xbox Series X and S, and Nintendo Switch. In addition to consoles, Happy Gaming World provides a selection of popular gaming titles and accessories, ensuring that gamers have access to the latest products in the market. Targeting gaming enthusiasts and casual players alike, the company emphasizes customer satisfaction through its after-sales support and flexible return policy. Happy Gaming World is committed to providing 100% original products, catering to consumers seeking reliable gaming equipment and accessories. Their competitive pricing strategy aims to meet the diverse needs of the gaming community, making it a trusted platform for online gaming purchases in India.
Happy Gaming World receives mixed feedback from its customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the competitive pricing and express satisfaction with the gaming products, highlighting that they received good controllers and overall happy gaming experiences.
However, a substantial number of consumers report severe issues with order fulfillment and customer service. Complaints frequently mention receiving defective products, unresponsive customer support, and long delays in shipping, with some waiting over a month for their orders. The after-sales support is particularly criticized, with customers feeling ignored after raising concerns. While some find value in the products offered, the overall sentiment leans towards disappointment due to the service challenges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 115 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 5 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 2.8 | 4 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 3.5 | 2 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 4.3 | 12 |
| Apr 25 | 2.7 | 7 |
| May 25 | 1.7 | 12 |
| Jun 25 | 4.1 | 16 |
| Jul 25 | 2.2 | 12 |
| Aug 25 | 1.7 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 115 most recent reviews.
“Amazing price and service ♥️”
“Worst experience”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | 3.0 out of 5 (fair) | +8% | 115 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | 4.2 out of 5 (good) | −1% | 1,000 |
Bottom line: Happy Gaming World is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 2.8).
115 reviews of Happy Gaming World. Filter by what matters to you.
Very Good service polite attitude best games fast delivery
Happy gaming world is a fraud company. They don’t send your order even after confirmation. They’ve done this to many others. Do not buy from them. I placed order through Flipkart from them but they did not send the order.
Good service , Roop Ojha helped alot on getting my controller replaced. No Questions asked , my controller was not getting connected to my PS4 they replaced it immediately
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Polarized pattern: few middle ratings. 51% of recent reviews are 4–5★ and 46% are 1–2★.
One of the best teams they have got. I have given my PS4 for repair and they have done very well job.
"Excellent Customer Service & Quick Resolution!" I ordered the Ps4 slim 1tb and after a few days, I noticed an issue with it. I immediately contacted HGWorld, and they provided me with the service team’s contact number. At first, when I called, there was no response, which made me feel like I might have been scammed. However, the next day, I received a callback from the service team, and they politely explained that they were on leave the previous day. They patiently listened to my issue and quickly arranged for a pickup of the faulty product. The best part was that they provided me with a replacement in no time. I am highly impressed with HGWorld’s customer service! Their professional approach, quick response, and commitment to customer satisfaction truly stand out. If you're looking for gaming products, HGWorld is a trustworthy and reliable brand! Thank you, HGWorld, for the amazing service.
Very good product after 3 months the lettle fm card went in my sofa conner
Good experience at all. Not less than an professional service provider. Special thanks to Mr. Roop Ojha for proper solution.
I had a Good User Experience with Happy World Gaming I bought a PS3 2-years before Still Working very well I have a great service experience with Roop Ojha Service partner guy I really appriciate your hardwork
THIS IS SHIT AND YOU CALL THEM THAY DON'T GAVE ANY CONCERN. CUSTOMER CARE SUPPORTER MEETINGS ME HOTE HAI DON'T BUY THIS PRODUCT IF YOU WANT TO LOOSE YOUR MONEY.
It was a great deal and I was searching for generic controller for my PS3 for a reasonable price. And Happy Gaming World got me what I was searching for.
Poor service ......After sales people don't pick your call ....if at all they pick ...they make one excuse or the other .. Had ordered a con sole on 28 jan 2025...( Order no 137369 ) Received a defective controller out of box ...sent them unboxing video.....but of no benefit ....Since last 1 month I am having console that I can't use with faulty controller ....
This product is very good product
The games are very good The quality is also good
Bought a M22 Gamestick from them. Editing my review after a month almost... Received a call from HG world, they replaced my faulty gamestick with a new one. Excellent service HG world team. Kudos to you. Thanks and may God bless businesses like yours to prosper.
I ordered a xbox series controller from hg world once , that was through Flipkart and it came in good condition . However , I chose to order from their official site and I ordered a Nintendo switch lite and when I called them the first thing they asked me was why didn't you order the inbuilt with 60+ games so I said that I already had a game . However , I saw reviews before and one of them said that the pre-loaded one was used before and all and had scratches and surely I didn't want to risk it so I didnt order it and ended up cancelling the other order too . But when I called them , they said they won't refund my since I did cod which is why I am disappointed . If you want to order , order at your own risk from these site .
Nyce n prompt service
Disappointed
Good product
I've bought Nintentdo Switch OLED on 23-0-2024, for Order confirmation online - I as per their policy I have to pay 3021₹- as advance. If you order by COD (Cash on Delivery) your order won't confirm. Brand New NINTENDO Switch Oled | 60+ Best Games Bundle | 576 GB Internal(64+512) | White Edition 1. When I've received the product, product packaging is too bad, it has scatched (I wish I can upload picture here.) 2. When I've open the product, there is some scarches on the console display. 3. as I've learned from youtube (how to check that your product is old or new - if you buying online) they has definately sent me used products bcz, there is something where you can crosscheck the serial number from console internal information and packaging box What I've found is both joycons serial number got matched, but, the main console serial number wasn't matched. So, you know how these guys making us fool is - they provide you new joycons with used/old console (with new game price. - I've paid 33,600₹- them in total for new product, where i've received used product, and used/pre-owned product price is 23,500₹-) 4. Included games (which I've paid them extra) there are 15-16 games aren't working, which i had call with them and they keep lying me that (yes, sir I will provide you today, tomorrow) and now it's month. I'm too frustate now, as i've to call them and follow up for my product games/ and other solution again and again.
Happy Gaming World is an online retailer specializing in gaming consoles and accessories, primarily serving customers in India. The company offers a wide range of products, including new and refurbished gaming consoles such as the PlayStation 5, Xbox Series X and S, and Nintendo Switch. In addition to consoles, Happy Gaming World provides a selection of popular gaming titles and accessories, ensuring that gamers have access to the latest products in the market. Targeting gaming enthusiasts and casual players alike, the company emphasizes customer satisfaction through its after-sales support and flexible return policy. Happy Gaming World is committed to providing 100% original products, catering to consumers seeking reliable gaming equipment and accessories. Their competitive pricing strategy aims to meet the diverse needs of the gaming community, making it a trusted platform for online gaming purchases in India.
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