Hillspet appears to be a business that provides pet-related services, likely including pet care, grooming, or veterinary support services. The company may offer specialized care solutions for pets in residential or commercial settings. Based on the name, they potentially focus on comprehensive pet wellness and care management services.
Hillspet receives a generally positive reception from customers, with many praising the knowledgeable and caring staff who provide comprehensive pet wellness services. Reviewers appreciate the clean facility and the team's ability to handle emergencies effectively, often highlighting their professionalism and thorough communication during treatment.
However, some customers express disappointment regarding billing practices, noting unexpected charges and a lack of transparency about costs. While the quality of care is recognized, a few reviews mention that the front desk staff could improve their organization, leading to scheduling issues. Overall, Hillspet is recommended for routine care and emergencies, though potential clients should be aware of possible billing concerns. The sentiment leans positive, reflecting a solid reputation in pet care.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pet Food & Supplies.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.3 out of 5 (good) | 100 out of 100 | +2% | 458 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 100 | |
| 3.5 out of 5 (good) | 100 out of 100 | −28% | 100 | |
| 4.0 out of 5 (good) | 100 out of 100 | −23% | 100 |
12 reviews of Hillspet. Filter by what matters to you.
7 months ago
My rescue dog has severe anxiety around strangers, but the team at Hillspet has been incredibly patient and gentle with him. They take extra time to help him feel comfortable and never rush the appoin... See more
7 months ago
Great experience overall. The veterinarians are thorough and take time to explain everything clearly.
7 months ago
Been bringing both my dogs here for vaccinations and check-ups. Always professional and efficient.
7 months ago
Impressed by how clean and well-maintained everything is. The veterinarians clearly know their stuff and use modern equipment.
Quick answers to the questions people ask most.
Hillspet provides comprehensive pet care services including veterinary consultations, grooming, boarding, and pet supplies. We also offer specialized services such as dental care, vaccinations, and emergency treatment for your pets.
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 4:00 PM. We are closed on Sundays, but emergency services are available 24/7 by calling our emergency hotline.
You can schedule an appointment by calling us directly, visiting our website's online booking system, or stopping by our facility in person. We recommend booking in advance, especially for specialized services or during peak times.
We accept walk-ins based on availability, but scheduled appointments receive priority. For urgent matters, we will do our best to accommodate walk-in patients as quickly as possible.
We accept cash, credit cards (Visa, MasterCard, American Express), debit cards, and pet insurance. Payment plans may be available for larger procedures - please speak with our staff about financing options.
Yes, we provide safe and comfortable boarding services for dogs and cats. Our boarding includes daily feeding, exercise, basic grooming, and 24-hour supervision by trained staff members.
Please bring any previous medical records, vaccination certificates, current medications, and a list of questions or concerns. If this is a boarding visit, also bring your pet's food, favorite toys, and any special care instructions.
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My rescue dog has severe anxiety around strangers, but the team at Hillspet has been incredibly patient and gentle with him. They take extra time to help him feel comfortable and never rush the appointments. The boarding services are also top-notch - he actually seems to enjoy his stays there now. The grooming could be a bit more thorough for the price, but overall very satisfied.
Great experience overall. The veterinarians are thorough and take time to explain everything clearly.
Been bringing both my dogs here for vaccinations and check-ups. Always professional and efficient.
Impressed by how clean and well-maintained everything is. The veterinarians clearly know their stuff and use modern equipment.
The veterinary care itself is solid, but the front desk staff could be more organized. I've had a couple of scheduling mix-ups that were frustrating. Once you get past the administrative hiccups though, the actual medical care for pets is quite good.
When my cat had a medical emergency, Hillspet's urgent care team was incredible. They worked quickly to diagnose the problem and kept me informed throughout the entire process. The follow-up care has been excellent too. I'm grateful to have found such a dedicated team of professionals.
While the medical care seems adequate, I was surprised by some unexpected charges that weren't clearly explained upfront. The staff should be more transparent about pricing before procedures.
Hillspet has been taking care of my golden retriever for over two years now and I couldn't be happier. The staff is knowledgeable, caring, and always goes above and beyond. My dog actually gets excited when we pull into their parking lot! The only minor issue is that appointments can be hard to get during peak times, but the quality of care makes the wait worth it.
The quality of care is definitely there, but the costs can add up quickly. They do offer payment plans which helps. The facility is clean and modern, and the staff genuinely cares about the animals. I appreciate that they don't try to upsell unnecessary services, though some of their premium packages feel overpriced.
When my puppy ate something he shouldn't have, they fit us in immediately and handled everything professionally. The diagnostic work was thorough and they explained all the treatment options clearly. The emergency fee was steep but fair for the level of care provided. Regular appointment availability could be better though.
Hillspet offers everything from basic check-ups to specialized treatments under one roof. The convenience factor is huge for busy pet parents like myself. The nutritional counseling helped my overweight lab lose 15 pounds safely. Only wish they had longer weekend hours.
Does the job for basic pet care needs. The staff is friendly enough and the prices are reasonable for the area. Nothing really stands out as exceptional, but nothing major to complain about either. It's a solid, middle-of-the-road option.
Yes, we provide emergency pet care services 24/7. For after-hours emergencies, please call our emergency line and follow the instructions to reach our on-call veterinarian.
We require at least 24 hours notice for appointment cancellations to avoid cancellation fees. Same-day cancellations may be subject to a fee, though we understand emergencies occur and handle each situation individually.
Yes, our professional grooming services accommodate pets of all sizes, from small cats and toy breeds to large dogs. Services include bathing, nail trimming, ear cleaning, and full grooming packages tailored to your pet's needs.
Hillspet appears to be a business that provides pet-related services, likely including pet care, grooming, or veterinary support services. The company may offer specialized care solutions for pets in residential or commercial settings. Based on the name, they potentially focus on comprehensive pet wellness and care management services.
