Question 1

What services does Hillspet offer?

Accepted Answer

Hillspet provides comprehensive pet care services including veterinary consultations, grooming, boarding, and pet supplies. We also offer specialized services such as dental care, vaccinations, and emergency treatment for your pets.

Question 2

What are your business hours?

Accepted Answer

We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 4:00 PM. We are closed on Sundays, but emergency services are available 24/7 by calling our emergency hotline.

Question 3

How can I schedule an appointment?

Accepted Answer

You can schedule an appointment by calling us directly, visiting our website's online booking system, or stopping by our facility in person. We recommend booking in advance, especially for specialized services or during peak times.

Question 4

Do you accept walk-in appointments?

Accepted Answer

We accept walk-ins based on availability, but scheduled appointments receive priority. For urgent matters, we will do our best to accommodate walk-in patients as quickly as possible.

Question 5

What payment methods do you accept?

Accepted Answer

We accept cash, credit cards (Visa, MasterCard, American Express), debit cards, and pet insurance. Payment plans may be available for larger procedures - please speak with our staff about financing options.

Question 6

Do you offer boarding services and what's included?

Accepted Answer

Yes, we provide safe and comfortable boarding services for dogs and cats. Our boarding includes daily feeding, exercise, basic grooming, and 24-hour supervision by trained staff members.

Question 7

What should I bring for my pet's first visit?

Accepted Answer

Please bring any previous medical records, vaccination certificates, current medications, and a list of questions or concerns. If this is a boarding visit, also bring your pet's food, favorite toys, and any special care instructions.

Question 8

Do you handle emergency situations?

Accepted Answer

Yes, we provide emergency pet care services 24/7. For after-hours emergencies, please call our emergency line and follow the instructions to reach our on-call veterinarian.

Question 9

What is your cancellation policy?

Accepted Answer

We require at least 24 hours notice for appointment cancellations to avoid cancellation fees. Same-day cancellations may be subject to a fee, though we understand emergencies occur and handle each situation individually.

Question 10

Do you offer grooming services for all pet sizes?

Accepted Answer

Yes, our professional grooming services accommodate pets of all sizes, from small cats and toy breeds to large dogs. Services include bathing, nail trimming, ear cleaning, and full grooming packages tailored to your pet's needs.

Company	Overall	Legit	Trend	Reviews
HillspetThis company	—	67 out of 100	—	0
Internet Reptile	4.3 out of 5 (good)	100 out of 100	+2%	458
horze.pl	3.9 out of 5 (good)	100 out of 100	—	100
zooplus.pt	3.5 out of 5 (good)	100 out of 100	−28%	100
zooplus.no	4.0 out of 5 (good)	100 out of 100	−23%	100

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Hillspet FAQ

What services does Hillspet offer?

What are your business hours?

How can I schedule an appointment?

Do you accept walk-in appointments?

What payment methods do you accept?

Do you offer boarding services and what's included?

What should I bring for my pet's first visit?

Do you handle emergency situations?

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Internet Reptile

horze.pl

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What is your cancellation policy?

Do you offer grooming services for all pet sizes?

About Hillspet

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