very bad
I ordered spazstix paint, didn't get a reply to my emails for ages like a week was realy upset then they said they can't post paints out international.

Hobby Recreation Products is a well-established retailer specializing in hobby and recreational products, with over 35 years of experience in the industry. The company offers a diverse selection of products from numerous reputable brands, including HPI Racing, Savox, and Team Associated, catering to enthusiasts of remote control vehicles and other hobbyist activities. Customers can find an array of products such as RC cars, parts, and accessories, designed to enhance their recreational experiences. Targeting hobbyists and consumers interested in remote control and scale modeling, Hobby Recreation Products focuses on providing quality merchandise and reliable customer service. The company's website features detailed product listings and the latest releases, ensuring that customers have access to the newest innovations in the hobby market. With a commitment to enhancing "Your Quality Time," Hobby Recreation Products aims to support customers in their pursuit of enjoyable and engaging hobbies.
Hobby Recreation Products receives a mix of positive and negative feedback from customers. Many reviewers praise the fast shipping and excellent customer service, highlighting quick responses to issues and timely deliveries.
Consumers express satisfaction with the quality of products, noting that they are happy with their purchases and the overall experience. However, there are significant complaints regarding order fulfillment, with several customers reporting issues such as receiving the wrong items, unresponsive customer service, and delays in shipping. Some even describe their experiences as unprofessional, citing invalid tracking numbers and lack of communication. While many appreciate the company's offerings, the recurring problems with order accuracy and customer support detract from the overall sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 272 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2023.
| Month | Average | Reviews |
|---|---|---|
| Jul 22 | 5.0 | 1 |
| Aug 22 | — | 0 |
| Sep 22 | — | 0 |
| Oct 22 | — | 0 |
| Nov 22 | — | 0 |
| Dec 22 | — | 0 |
| Jan 23 | — | 0 |
| Feb 23 | — | 0 |
| Mar 23 | — | 0 |
| Apr 23 | — | 0 |
| May 23 | — | 0 |
| Jun 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 272 most recent reviews.
“I'd been waiting on the Tamiya P-38J release for months, and actually forgot that I'd seen it listed on HRP and asked...”
“I have paid for the 3 day shipping I ordered it on June 15th they said I would get it June 21st then I had an email s...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobby Stores.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 272 | |
| 2.3 out of 5 (poor) | 67 out of 100 | — | — | — | — | 6 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | −3% | 551 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 5.0 out of 5 (good) | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 25 |
Bottom line: Hobby Recreation Products is #4 of 5 on overall rating in this group. On delivery, Pellpax scores higher (5.0 vs 4.5).
272 reviews of Hobby Recreation Products. Filter by what matters to you.
I ordered spazstix paint, didn't get a reply to my emails for ages like a week was realy upset then they said they can't post paints out international.
I deal with a lot of companies and there are times when things do not go so well. This was NOT one of those times. I could not be more happy with the speed of shipping or delivery of the product I ordered, and the customer service was second to none. Trinity, was most helpful in meeting my needs and request. A+++ all around the board. Shopping at HRP was a plus for me and I am sure I will be back again in the future!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I would by elsewhere if I had a choice but it seems this is the only place to buy parts for my Team C trucks that I can get shipped to Canada. Being the only place to buy you would think that all items are stocked all the time but of course this is not the case. I have been waiting over a month to see new stock on some items. Add to that that the shipping prices are completely outrageous and the shipping process takes way too long for what we are expected to pay. Unfortunate because there are a lot of good products here but I wont spend the amounts on shipping that are required.
Shipping was really good and paying was easy, my only complaint and I think that this would make a huge diffrence is the search engine. It is hard to find parts for specific kits unless you have a part number. I would suggest that under each vehicle there is a link to all parts and upgrade parts for that specific vehicle.
AlAlways good prices and shipping happens quickly
great service my order was complete tracking service was the best I would order again from this company
Every thing arrived in perfect condition,the stock were exactly as shown on their web site,,,,shipping has been quick,,,no delay,,,,,,I ll surely,order again in future ,,,thanks
Great product from a great company. Super fast shipping. Esc is amazing. Totally kicks butt with my castle creations mamba max. Very easy to program, looks awesome and performs great. After a full ,Hardcore run with my 4s lipos, esc is still cool. I can't wait to try it with a 6s. Would highly recommend this esc to any and everyone.
Hobby Recreation Products is a well-established retailer specializing in hobby and recreational products, with over 35 years of experience in the industry. The company offers a diverse selection of products from numerous reputable brands, including HPI Racing, Savox, and Team Associated, catering to enthusiasts of remote control vehicles and other hobbyist activities. Customers can find an array of products such as RC cars, parts, and accessories, designed to enhance their recreational experiences. Targeting hobbyists and consumers interested in remote control and scale modeling, Hobby Recreation Products focuses on providing quality merchandise and reliable customer service. The company's website features detailed product listings and the latest releases, ensuring that customers have access to the newest innovations in the hobby market. With a commitment to enhancing "Your Quality Time," Hobby Recreation Products aims to support customers in their pursuit of enjoyable and engaging hobbies.
This profile hasn't been claimed by the business owner.