Home Counties Range Cooker Repairs specializes in the servicing and repair of range cookers, including brands such as Britannia and ILVE, throughout London and the South East of England. With over 20 years of experience, the company offers a comprehensive range of services, including fixed-price repairs, full servicing, and safety checks. Their trained engineers are equipped to handle common repairs on-site, ensuring a high standard of service with a focus on customer satisfaction. The company's target market includes homeowners and businesses that rely on range cookers for their cooking needs. Home Counties Range Cooker Repairs provides detailed safety reports, glass door reconditioning, and thorough cleaning of oven components to enhance functionality and safety. All repairs are backed by a 12-month warranty, reflecting the company’s commitment to quality and reliability in the home services sector.
Home Counties Range Cooker Repairs consistently receives high praise from customers, achieving a perfect average rating of 5.0/5. Reviewers highlight the exceptional service provided by engineer Nick, who is noted for his punctuality, extensive knowledge, and professional demeanor.
Many people appreciate the quick and efficient repairs, with several stating that Nick resolved issues that other companies could not. Customers also commend the easy booking process and the clear communication regarding arrival times. The company’s ability to refurbish older models, such as the Britannia range cookers, is particularly well-received, with many expressing relief at avoiding the purchase of new appliances. Overall, the sentiment is overwhelmingly positive, reflecting a strong reputation for reliability and expertise in range cooker repairs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 27 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 5.0 | 3 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 5.0 | 1 |
| Dec 25 | 5.0 | 4 |
| Jan 26 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
“After eighteen years of good service my 120cm Britannia Double oven range cooker received some over due TLC”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 27 |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 2.6 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 1.0 out of 5 (poor) | — | 596 |
Bottom line: Home Counties range cooker repairs is #1 of 5 on overall rating in this group.
27 reviews of Home Counties range cooker repairs. Filter by what matters to you.
10 months ago
Excellent service on time and efficient. Would certainly recommend
10 months ago
Easy booking process for a repair. Nick texted in the morning to confirm his arrival time, and he confidently repaired the faulty oven switch and door hinges very quickly with parts he kept on the van... See more
11 months ago
A brilliant team! Michael gave me faith after days of being given the run around by another engineer. Michael ascertained very quickly that the brand new range cooker was in fact faulty! (Two faults... See more
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After eighteen years of good service my 120cm Britannia Double oven range cooker received some over due TLC. The engineer (Nick) arrived promptly and demonstrated an extensive knowledge of the Britannia appliance and refurbished & repaied the unit. The service was professional throughout and provided me with confidence that all repairs were at the highest standard and conformed to health and safety regulations.
Excellent service on time and efficient. Would certainly recommend
Easy booking process for a repair. Nick texted in the morning to confirm his arrival time, and he confidently repaired the faulty oven switch and door hinges very quickly with parts he kept on the van. He also answered queries I had about the oven, and we had a pleasant chat whilst as this was happening. Highly recommended.
A brilliant team! Michael gave me faith after days of being given the run around by another engineer. Michael ascertained very quickly that the brand new range cooker was in fact faulty! (Two faults to be precise.) A mixed relief as the previous engineer from the supplier hadn’t even really bothered to check the appliance at all and insisted our fuse board needed modification. If you are even vaguely considering getting an induction range oven please discuss it with this wonderful team first.
Our range cooker hadn’t been serviced in 17 years, so we expected a long list of issues—but Nick who came out was an absolute standout professional from start to finish. He arrived ready to get straight to work, clearly knowledgeable and completely focused on the job. Thanks to his expertise, the cooker is now running better than it has in years—he genuinely brought it back to life. He also took the time to give us excellent, practical advice on future maintenance so we can keep everything in top shape going forward. The billing was another pleasant surprise: clear, concise, and completely transparent, with no unnecessary extras or padding. All in all, a top-tier service. We couldn’t be happier and would recommend Nick without hesitation.
After a disastrous experience with another repair company over two months, Mick sorted out my ILVE range cooker in just 40 minutes. Brilliant service. Thank you.
Fantastic service of the cooker ,Nick was very professional ,arrived on time replaced parts and repaired our 24year old range cooker that had several problems and did a great job. He left everything clean and tidy and working perfectly. We would 100% recommend Nick
Absolutely fantastic refurbishment of my range cooker. 100 percent professional and a fabulous result. It is an old Britannia ceramic hob electric cooker with 6 plates. All the plates now boil and simmer. The ovens close properly and hold temperature. Really worth while a great result.
We had a fantastic experience with Nick when he fixed our old Britannia cooker. He arrived on time, diagnosed the problem immediately, and got to work efficiently. Not only did he do a great job with the repair, but he also returned twice to replace the oven sealing, ensuring everything was perfect. His work was tidy, and he left everything clean. Highly professional and reliable—would definitely recommend!
We had a problem with our Britannia range that needed fixing as soon as possible. Despite being very busy, Nick went above and beyond to visit us the same day and he was able to efficiently and professionally repair our range that we had feared would not be repairable. We are so very grateful to you Nick!
We have an 18-year-old Britannia range cooker and the main oven had stopped working. Nick arrived on schedule, diagnosed the problem (failed switch) and fixed it in about 20 minutes. In addition, he replaced a broken lens on a warning light, fixed a faulty ignition, noticed a screw was missing on a gas hob and replaced it, and replaced an oven lamp bulb. He also gave us tips on how best to use the different fan oven options, which we'd never managed to work out from the manual. We mentioned that the ovens didn't keep very good temperature- something that we'd had a guy from Britannia come twice to fix, and who'd replaced the thermostats. Nick tested the ovens and *adjusted* the thermostats (no need to replace them). Everything now working nicely and will hopefully last another 18 years!
Home Counties Range Cooker Repairs visited us today to fix a few problems we had with our Britannia oven, a faulty ignition, thermostat and oven light. The engineer arrived promptly, was very polite and professional. He worked quickly and efficiently to fix the problems and tested our oven thoroughly to ensure everything was working fully before leaving. I would highly recommend their services, extremely knowledgeable engineer, reliable service, very good quality repairs and at a fair price. We are very happy.
I have a 20-year-old Majestic range cooker. When the gas oven went on the blink, I feared it was doomed, and me too. New cooker nightmare. But the man from Home Counties range cooker repairs came round and sorted it out inside of an hour. Here’s hoping I can get another 20 years out of the old girl!
He knows the Britannia range back to front and can quickly put right anything that needs to be seen to. His professionalism also extends to the tidiness he exercises when in one's home and the courtesy he shows his clients. In our case he went over and above his remit, as a gas flow had been detected by SGN the day after he visited us - possibly a careless handling of the cooker on our part - and not only did he immediately reply to our concerned message but also promptly returned the following morning, to identify the problem. We recommend him unreservedly and know he's the best you can engage in the South of England.
Excellent full service from Nick. He replied promptly to my email enquiry and attended our home within a week. He replaced parts on my 2007 Britannia Range oven that were causing issues. He also adjusted both ovens so that they run at the temperature requested. Nick clearly has a lot of experience with Britannia products and was very professional throughout, I would highly recommend him.
Nick was punctual, polite & friendly. and obviously experienced with Britannia range cookers. He had the spare parts needed and also fixed the spark switches which were failing. I would highly recommend him.
The engineer arrived on time, he diagnosed the problems with our 22 year old Britannia range cooker, he told us how much the repairs would cost, carried out the work and tested the oven. He was clean and tidy, polite and friendly and I have no hesitation in recommending this company.
How delighted we are to have found this company to repair our Britannia oven. Having given Nick a brief resume of what was wrong he arrived a few days later and was able to repair the oven straight away. Moreover, he also noticed a couple of ignition switches were failing and was able to replace these at the same time. A very efficient and courteous service all round and we would not hesitate in recommending Home Counties Range Cooker Repairs to anyone else.
Prompt reliable and efficient service. Appointment arranged within a week of initial contact. Repair engineer arrived on time. My Britannia range cooker is twenty four years old, other companies contacted could only suggest replace the cooker, parts not available. The repair engineer had a wide experience with the make and all the (many) parts required in his van!! Work efficiently and with great expertise, courteous and good humoured. Left us with a cooker which now works like new. All in all a superb, proffesional business which I can thoroughly recommend.
Pleasent suprise to find that Nick had every part he could possibly need already in his van. No having to order parts and come back later. Replaced door hinges on our Ilve Range in 20 minutes. I mentioned that we had difficulty lighting some of the burners, Nick asked if we wanted that sorting out ( not part of initial enquiry ). Parts in van, sorted in a few minutes. Brilliant service.
Home Counties Range Cooker Repairs specializes in the servicing and repair of range cookers, including brands such as Britannia and ILVE, throughout London and the South East of England. With over 20 years of experience, the company offers a comprehensive range of services, including fixed-price repairs, full servicing, and safety checks. Their trained engineers are equipped to handle common repairs on-site, ensuring a high standard of service with a focus on customer satisfaction. The company's target market includes homeowners and businesses that rely on range cookers for their cooking needs. Home Counties Range Cooker Repairs provides detailed safety reports, glass door reconditioning, and thorough cleaning of oven components to enhance functionality and safety. All repairs are backed by a 12-month warranty, reflecting the company’s commitment to quality and reliability in the home services sector.
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