HughesNet is a satellite internet service provider that offers broadband internet access to residential and business customers across the United States. The company specializes in providing internet connectivity to rural and remote areas where traditional cable or fiber internet services may not be available. HughesNet operates through a network of satellites to deliver internet services to customers who install satellite dishes at their locations.
Reviewers generally find HughesNet to be a reliable option for satellite internet, particularly in rural areas where other providers fall short. Many customers appreciate the dependable service and consistent speeds, which are crucial for business operations, especially for tasks like video conferencing and email.
Positive feedback highlights the effective customer support and straightforward billing process. However, a common complaint is the high cost associated with the service, which can become burdensome, particularly for small businesses that may exceed their data limits. Some users note that while the internet performs adequately for basic tasks, it struggles with larger file transfers and can experience slowdowns during peak hours. Overall, HughesNet is seen as a solid choice despite its expensive nature, making it a necessary service for many.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | +3% | 175 |
12 reviews of Hughesnet. Filter by what matters to you.
The service itself is reliable but the cost adds up quickly, especially if you go over your data limit. For a small business, the monthly fees are significant but we don't have other viable options in our area.
Quick answers to the questions people ask most.
HughesNet provides satellite internet services with various data plans ranging from 15GB to 50GB per month. All plans include built-in Wi-Fi and offer download speeds up to 25 Mbps, making them suitable for rural and remote areas where traditional broadband isn't available.
HughesNet satellite internet is available virtually anywhere in the contiguous United States with a clear view of the southern sky. Since it uses satellite technology rather than ground-based infrastructure, it can reach areas where cable or DSL services are unavailable.
HughesNet plans typically range from $49.99 to $149.99 per month, depending on the data allowance and speed tier selected. Pricing may vary by location and current promotions, and installation fees may apply for new customers.
When you exceed your monthly data allowance, your internet speeds will be reduced to 1-3 Mbps until your next billing cycle begins. You can purchase additional data tokens to restore full speeds, or continue using the service at reduced speeds at no extra charge.
Professional installation typically takes 2-4 hours and includes mounting the satellite dish, running cables, and setting up your modem and Wi-Fi equipment. A certified technician will handle all installation work and ensure your system is properly aligned and functioning.
HughesNet provides 24/7 customer support through phone, online chat, and their customer portal. Technical support is available around the clock, and customers can also access troubleshooting guides and account management tools through the HughesNet website.
Severe weather conditions like heavy rain, snow, or storms can temporarily affect satellite internet performance, a phenomenon known as 'rain fade.' However, service typically returns to normal once weather conditions improve, and modern satellite technology has reduced weather-related disruptions significantly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, HughesNet can support streaming and video calls, though performance depends on your selected plan and current data usage. Standard definition streaming works well on most plans, while HD streaming and video conferencing may consume data more quickly and could be affected during peak usage times.
HughesNet typically requires a 24-month service agreement for new customers. Early termination fees may apply if you cancel service before the contract period ends, though specific terms and fees vary by plan and promotional offers.
You can pay your HughesNet bill online through their customer portal, by phone, or through automatic payment setup. The online account management system allows you to view usage, pay bills, purchase data tokens, and update account information 24/7.
HughesNet is a satellite internet service provider that offers broadband internet access to residential and business customers across the United States. The company specializes in providing internet connectivity to rural and remote areas where traditional cable or fiber internet services may not be available. HughesNet operates through a network of satellites to deliver internet services to customers who install satellite dishes at their locations.
