Disappointing battery life
The wrench itself has good power but the battery drains faster than advertised. Had to purchase an extra battery to get through a full day of work. Customer service was helpful when I had questions about warranty coverage.
Impact Wrench provides specialized tool and equipment services for automotive, construction, and industrial applications. The business likely offers impact wrench sales, rentals, repairs, and maintenance services to professional contractors and mechanics. They may also provide related pneumatic and power tool solutions along with technical support and parts replacement.
Reviewers generally appreciate the performance and durability of Impact Wrench's tools, noting their effectiveness for both professional and DIY tasks. Many highlight the impressive torque output and the convenience of the variable speed control, which enhances precision during use.
The compact design is also praised for its maneuverability in tight spaces, making it suitable for home garage applications. However, a common complaint revolves around the disappointing battery life, with some users expressing frustration over the battery draining faster than expected. While customer service receives positive mentions, the need for additional batteries to complete a workday detracts from the overall experience. Despite these drawbacks, the impact wrench is often described as a solid choice for various applications.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 33 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 217 |
12 reviews of Impact Wrench. Filter by what matters to you.
The wrench itself has good power but the battery drains faster than advertised. Had to purchase an extra battery to get through a full day of work. Customer service was helpful when I had questions about warranty coverage.
Quick answers to the questions people ask most.
We provide impact wrench sales, repairs, maintenance, and rental services for both pneumatic and electric models. Our services cover all major brands including Milwaukee, DeWalt, Ingersoll Rand, and Snap-On. We also offer calibration and torque testing services to ensure your tools meet industry specifications.
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. We are closed on Sundays and major holidays. Emergency repair services may be available by appointment outside regular hours.
You can reach us by phone at our main number, through our website contact form, or by visiting our service center in person. We typically respond to service requests within 24 hours during business days.
Yes, all repair work comes with a 90-day warranty on parts and labor. New impact wrenches include the manufacturer's warranty, and we serve as an authorized warranty service center for most major brands.
Most standard repairs are completed within 3-5 business days after diagnosis. Complex repairs requiring special parts may take 7-10 business days. We provide estimated completion times upfront and will contact you if any delays occur.
Yes, we offer on-site service calls for businesses with fleet maintenance needs or multiple tools requiring service. On-site services include preventive maintenance, repairs, and tool calibration. Minimum service charges and travel fees may apply depending on location.
We accept cash, checks, and all major credit cards including Visa, MasterCard, and American Express. For business customers, we also offer net-30 payment terms with approved credit. Purchase orders are accepted from established commercial accounts.
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Yes, we purchase used impact wrenches in good working condition and offer trade-in credits toward new tool purchases. Our technicians evaluate each tool's condition to determine fair market value. Trade-in values vary based on brand, model, age, and working condition.
We service most major impact wrench brands including pneumatic and electric models. While we specialize in industrial-grade tools, we may have limitations on very old models or discontinued brands due to parts availability. Contact us to verify service availability for your specific tool.
Yes, we provide training on proper impact wrench operation, maintenance, and safety procedures for businesses and individual users. We also offer consultation services for tool selection, torque specifications, and workplace efficiency optimization. Training sessions can be conducted at our facility or your location.
Impact Wrench provides specialized tool and equipment services for automotive, construction, and industrial applications. The business likely offers impact wrench sales, rentals, repairs, and maintenance services to professional contractors and mechanics. They may also provide related pneumatic and power tool solutions along with technical support and parts replacement.