Infinity Energy Services is a UK-based company specializing in energy solutions aimed at both residential and commercial clients. The company provides a range of services, including energy efficiency assessments, renewable energy installations, and energy management consulting. By focusing on sustainable practices, Infinity Energy Services helps customers reduce their energy consumption and lower their carbon footprint. Targeting environmentally conscious consumers and businesses, Infinity Energy Services caters to those seeking to improve their energy efficiency and adopt renewable energy technologies. The company's offerings are designed to meet the diverse needs of its clients, ensuring they have access to reliable and cost-effective energy solutions. For more information, visit their website at www.infinity-energy.co.uk.
Infinity Energy Services receives overwhelmingly positive feedback from customers, highlighting their excellent service and professional installation of solar panels and batteries. Reviewers frequently commend the punctuality, friendliness, and efficiency of the installation teams, particularly Phil, Shep, and others, who consistently deliver high-quality workmanship.
Many customers appreciate the smooth communication throughout the process, from initial inquiries to project completion, often noting that everything happens as promised. However, there are some concerns regarding the installation of air conditioning units, with one reviewer mentioning that an air conditioning unit was not fitted correctly and required replacement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 163 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.5 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 3.0 | 1 |
| Feb 25 | 4.8 | 6 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 3 |
| May 25 | 4.9 | 9 |
| Jun 25 | 4.8 | 6 |
| Jul 25 | 4.4 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 163 most recent reviews.
“Phil and Shep were very professional and tidy”
“Air conditioning unit not fitted correctly unknown by us and has now got to be replaced at my expense even after an i...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Solar Energy.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 163 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | +7% | 650 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 19 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 17 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 3.6 out of 5 (good) | — | 1,000 |
Bottom line: Infinity Energy Services is #1 of 5 on overall rating in this group.
163 reviews of Infinity Energy Services. Filter by what matters to you.
Over a year ago
The company were a good price and very helpful at the order stage. Luckily the paperwork was completed quickly, and Sam and Josh installed my battery earlier this week. They were very efficient, polit... See more
Over a year ago
Phil and Shep were very professional and tidy. They came to sight early in the morning and were friendly and introduced themselves. They installed 14 solar panels in a day. It was on one of the hotte... See more
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The company were a good price and very helpful at the order stage. Luckily the paperwork was completed quickly, and Sam and Josh installed my battery earlier this week. They were very efficient, polite and a pleasure to have in my property. Very happy, as adding the battery to my solar system I am currently operating at 85% self sufficiency. 🥰
We were pleased with every aspect of dealing with Infinity Energy from start to finish. Communications were good, everything happened when they said it would and everyone on the team was helpful. We are delighted with system and wish we'd done it years ago. I would definetley recommend Infinity.
Phil and Shep were very professional and tidy. They came to sight early in the morning and were friendly and introduced themselves. They installed 14 solar panels in a day. It was on one of the hottest days but they worked at it until they got the job done. We are really pleased with the installation and would not hesitate to recommend Infinity Energy services. Thank you Phil and Shep 🙏🏽
They Installed air conditioning unit, they also installed air source heat pump at same time. Air conditioning unit not fitted correctly unknown by us and has now got to be replaced at my expense even after an independent engineer has came and looked at the unit and said he has never in his years seen one fitted so badly that the entire coolant has leaked out and has now broken the unit due to lazy installation the company will not admit they are at fault. If your thinking of air source heat pumps we also had water pouring into our utility room when they fitted this as they didn’t turn the water off. Also they didn’t tighten a radiator up and it leaked all over my daughter’s brand new bedroom floor buckling it all while she was 9 months pregnant. I would not feel confident having them install anything again and will do my best to stop it happening to someone else.
The men were friendly. Punctual, courteous efficient and tidy
Phil & Shep were fantastic. They arrived on time, checked the plans & got straight to work. A quick, efficient & smooth installation. Professional, friendly & tidy.
The team all turned up on time, were professional and got the job done well within the expected timeframe. Well done to Phil and Shep in particular for the fixings. Communications and prices were clear with no surprises. Made life easy for me.
The team arrived and finished the job on time, well equipped and considerate, taking the job seriously and cleaning up after.
We had Solar installed by infinity. Both the roof team (Phil & Miguel) and the electrical team (Gregg & Dave) were first class. Great service, super friendly and really clean and tidy. Whenever they wanted clarification with us they always explained things really well and took the time out to make sure we fully understood our install. Can't fault them.
Great customer service from start to finish. Gregg and Dave were first class. Great experience all through.
Prompt, good workmanship and Technical support, excellent customers service.
This company was recommended to me as a solar panel installer by a neighbour who had already used it. I was impressed by its professionalism, quality workmanship and constructive approach, and by the advanced technology on offer. However, I felt it could have devoted a little more effort to explaining the technical aspects in a simple way for the less technologically literate. Overall, a good experience. Highly recommended.
Fully digital proposal-to-payment process, flexible team, high-quality installation.
Very satisfied with the standard of installation both the roof team and electrician Sam did an excellent job. I would have no hesitation in recommending infinity energy services
Quick response to my enquiry. On site survey indicated that they plan work carefully. Work done quickly after initial survey
Great efficient service. Phil, Steve, Sam & Josh very friendly & did their jobs great. Turned up on time. All up and running. No probs very happy😀
I'd definitely recommend Infinity Energy Services, very smooth process to buy and the system looks excellent when installed. Just need some sunny days now! My only feedback/learnings that I would give are: Your sales person Joe made the point we can draw down power from the grid at its cheapest time i.e. 12.00 mid night to 4am but what he failed to call out is you need to check if you are on a fixed rate deal as if you are you need to change. No biggie but worth telling people. Support - You don't have an out of hours numbers for emergencies, we had a small hicup post install and it was hard to get hold of someone. That said I tried social media and Sam our engineer called me at 7ish PM on a Friday so well done Sam & the team for actually coming back to us. As above, I'd definitely recommend Infinity as they were outstanding, system went in very smoothly, their workmanship looks outstanding.
What an excellent company to deal with- so professional. Everything done to time and agreement. We’ve had solar panels for 7 years but not until now enjoyed the benefits of battery storage. My advice to anyone seeking to install solar panels is - make sure you make the additional investment for a battery. I’m now 98% self sufficient. Infinity were so helpful and their installation team were first rate - I should have gone with them years ago!
Extremely helpful and informative throughout the process from start to finish of installing solar power to our property. All staff have been very professional, and have gone above and beyond. The installers have been very thorough and meticulous, and pay particular attention to detail. Very satisfied customer, would highly recommend Infinity Energy.
Infinity Energy Services is a UK-based company specializing in energy solutions aimed at both residential and commercial clients. The company provides a range of services, including energy efficiency assessments, renewable energy installations, and energy management consulting. By focusing on sustainable practices, Infinity Energy Services helps customers reduce their energy consumption and lower their carbon footprint. Targeting environmentally conscious consumers and businesses, Infinity Energy Services caters to those seeking to improve their energy efficiency and adopt renewable energy technologies. The company's offerings are designed to meet the diverse needs of its clients, ensuring they have access to reliable and cost-effective energy solutions. For more information, visit their website at www.infinity-energy.co.uk.
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