Internet Electrical is an online electrical wholesaler based in the UK, specializing in providing a wide range of discounted wholesale electrical supplies for both trade professionals and retail customers. The company offers thousands of products, including wiring cables, electrical installation accessories, and electric vehicle (EV) charging solutions, catering to the needs of electricians, contractors, and DIY enthusiasts.
With a focus on affordability and accessibility, Internet Electrical aims to serve the growing demand for high-quality electrical supplies. Their comprehensive product catalog includes items such as flexible wiring cables, cable management systems, and various types of EV chargers. By facilitating online purchasing, Internet Electrical streamlines the procurement process for its customers, making it easier for them to find and acquire the necessary electrical components for their projects.
Internet Electrical has a positive customer experience.
Internet Electrical receives overwhelmingly positive feedback from customers, highlighting their exceptional service and competitive pricing. Reviewers frequently commend the staff, particularly Anni, for their helpfulness and proactive communication when resolving issues.
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Many customers appreciate the quick delivery times, with some reporting orders arriving within 24 hours, even to remote locations. However, a few reviews mention a lack of understanding in addressing certain product-related queries, indicating that some customers feel their concerns were not fully grasped. Despite this minor criticism, the overall sentiment remains highly favorable, with consumers consistently recommending Internet Electrical for their reliability and customer-centric approach. Overall, the company is viewed positively, with a strong emphasis on great service and product quality.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
62
100%
● Low
4.9 / 5 overall
=
62 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
1
Sep 24
5.0
2
Oct 24
5.0
2
Nov 24
5.0
1
Dec 24
5.0
1
Jan 25
5.0
2
Feb 25
5.0
7
Mar 25
5.0
3
Apr 25
5.0
2
May 25
5.0
2
Jun 25
5.0
1
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 62 most recent reviews.
Top praiseof 61 positive reviews
Customer service70%
43 mentions
Prices & value52%
32 mentions
Delivery49%
30 mentions
Fast & efficient30%
18 mentions
“I just placed an order as I'd found the range of products and prices very good, there was an issue with one of the it...”
On “Customer service” · Jul 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
Overall rating and review count for this company and similar companies
I have explained the lights this person ordered were not suitable. But due to the person having to go into hospital with covid she missed the 14 day returns by 1 week. This company will not listen and have no empathy. I even asked for an exchange. I have decided to try and take the matter further
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Internet Electrical is an online electrical wholesaler based in the UK, specializing in providing a wide range of discounted wholesale electrical supplies for both trade professionals and retail customers. The company offers thousands of products, including wiring cables, electrical installation accessories, and electric vehicle (EV) charging solutions, catering to the needs of electricians, contractors, and DIY enthusiasts.
With a focus on affordability and accessibility, Internet Electrical aims to serve the growing demand for high-quality electrical supplies. Their comprehensive product catalog includes items such as flexible wiring cables, cable management systems, and various types of EV chargers. By facilitating online purchasing, Internet Electrical streamlines the procurement process for its customers, making it easier for them to find and acquire the necessary electrical components for their projects.