Bom atendimento
Bom atendimento

iServices is a leading provider of multi-brand repair and refurbishment services in Portugal, specializing in smartphones, computers, and other electronic devices, including iPhone, MacBook, and Apple Watch. The company operates 72 stores across Portugal and 129 locations in Europe, ensuring convenient access for customers seeking prompt technical assistance. iServices offers express delivery options ranging from 2 to 24 hours, alongside free shipping on all orders. Targeting consumers who require reliable repairs and quality refurbished products, iServices is committed to providing a 36-month warranty on its refurbished items. The company's extensive range of services includes screen repairs, battery replacements, and the sale of various accessories, such as chargers, headphones, and protective cases. By emphasizing customer satisfaction and efficient service, iServices caters to individuals looking for trustworthy solutions for their electronic devices.
iServices receives overwhelmingly positive feedback from customers, highlighting the professionalism and friendliness of the staff. Reviewers frequently commend the quick and effective service, noting that issues are resolved efficiently, often exceeding expectations.
Many express satisfaction with the quality of repairs, particularly for mobile devices, and appreciate the reasonable pricing for the services rendered. However, there are a few complaints regarding specific products, such as USB cables, which some customers found unsatisfactory. Despite these minor criticisms, the overall sentiment remains highly favorable, with a strong emphasis on the excellent customer service and the team's attentiveness. Overall, iServices is viewed as a reliable choice for repairs and purchases in the shopping and fashion sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Successful work, I love every detail from service to repair”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | — | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +12% | 368 |
Bottom line: iServices is #2 of 5 on overall rating in this group.
60 reviews of iServices. Filter by what matters to you.
Bom atendimento
A minha experiência com a iServices começou de forma bastante complicada. Tive de me deslocar várias vezes a Leiria devido a falhas recorrentes no equipamento, o que me trouxe custos e bastante desgaste. Durante esse processo senti falta de uma solução mais rápida e definitiva. No entanto, após várias tentativas de reparação, a empresa acabou por propor um upgrade do equipamento. Até ao momento, tudo está a funcionar corretamente e espero que assim se mantenha. Reconheço a resolução final, mas considero importante que a iServices evite que os clientes passem por este tipo de percurso desgastante antes de chegar à solução adequada.
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Accueil, conseil et prise en charge efficace et rapide. Juste un bémol, je n'ai plus accès au déverrouillage par empreinte digitale.
iServices is a leading provider of multi-brand repair and refurbishment services in Portugal, specializing in smartphones, computers, and other electronic devices, including iPhone, MacBook, and Apple Watch. The company operates 72 stores across Portugal and 129 locations in Europe, ensuring convenient access for customers seeking prompt technical assistance. iServices offers express delivery options ranging from 2 to 24 hours, alongside free shipping on all orders. Targeting consumers who require reliable repairs and quality refurbished products, iServices is committed to providing a 36-month warranty on its refurbished items. The company's extensive range of services includes screen repairs, battery replacements, and the sale of various accessories, such as chargers, headphones, and protective cases. By emphasizing customer satisfaction and efficient service, iServices caters to individuals looking for trustworthy solutions for their electronic devices.
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