JAM ESTATE PLANNING SERVICES reviews & trust report
JAM Estate Planning Services, operating under the domain jameps.com, specializes in providing online estate planning solutions to individuals seeking to prepare their wills and Lasting Powers of Attorney (LPA). The company offers both remote and face-to-face consultations, making the process accessible and efficient, with the average completion time for a will taking less than 45 minutes. Their services are designed to cater to a broad audience, including families and individuals who want to ensure their wishes are legally documented.
The company provides competitively priced options for creating legally-binding wills and bespoke LPAs, allowing customers to manage their estate planning needs conveniently from home. By offering virtual consultations, JAM Estate Planning Services aims to simplify the often-complex process of estate management while ensuring affordability compared to traditional high street solicitors.
JAM ESTATE PLANNING SERVICES has a positive customer experience.
JAM Estate Planning Services consistently receives high praise from customers, with all reviews reflecting a perfect 5-star rating. Reviewers frequently commend Mark for his professionalism, thoroughness, and ability to make the often daunting process of will writing and estate planning both easy and enjoyable.
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Many appreciate his clear communication and prompt responses, noting that he takes the time to address all concerns and explain complex concepts in an understandable way. The service is described as efficient, with several clients highlighting the convenience of remote meetings via email and Zoom. Overall, consumers feel well-supported throughout the process, often expressing their intention to recommend JAM Estate Planning Services to others. The overwhelming sentiment is one of satisfaction and high recommendation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
55
100%
● Low
5.0 / 5 overall
=
55 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
5.0
2
Jun 24
5.0
1
Jul 24
5.0
1
Aug 24
5.0
3
Sep 24
5.0
4
Oct 24
5.0
2
Nov 24
5.0
1
Dec 24
—
0
Jan 25
5.0
2
Feb 25
5.0
2
Mar 25
—
0
Apr 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 55 most recent reviews.
Top praiseof 55 positive reviews
Easy to use44%
24 mentions
Customer service38%
21 mentions
Fast & efficient33%
18 mentions
Professionalism25%
14 mentions
“Will writing isn't the nicest thing to have to do but Mark really made the process easy”
On “Easy to use” · Apr 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
If you're in need of a will, property trust, or lasting power of attorney, I highly recommend JAM Estate Planning Services. Mark was extremely professional, knowledgeable, and a pleasure to work with. The accompanying documentation perfectly complemented the advice we received.
I've already suggested JAM Estate Planning to my family and friends, confident they will receive the same exceptional service.
WE HAD A VERY GOOD MEETING WITH MARK
HE WAS KNOWLEDGEABLE,AFFABLE AND FRIENDLEY
WE WERE VERY HAPPY WITH THE WAY HE DEALT WITH US AND WOULDN'T HESITATE TO RECOMMEND MARK TO ANYONE ELSE
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Like most people we had heard about the importance of LPA’s but as we had a will in place, we thought we were ok. Having spoken with Mark it was clear we were not ok.
We received some really useful information via email which definitely upskilled our knowledge then made an appointment to go through in more detail. Mark explained each step simply and clearly and our documents were produced accurately.
Mark also reviewed our Will which did need updating. He also pointed out that our house was not protected against a forced sale should either of us require care in later life. He sent a short but concise and very informative video about ‘Property Protective Trust’, which ensures our house proceeds pass to our children in Trust.
Mark has written a new Will, incorporating the Property Trust and has future proofed the wording to ensure we do not need to rewrite again.
Based upon our experience, Mark is now providing Wills and LPA’s to my son, daughter, Brother and Mum.
Mark is extremely knowledgeable and very personable making the whole process simple and seamless.
Thank you for looking after our family Mark and I urge anyone reading this testimonial to reach out and make contact with Jam Estate Planning and give yourself complete peace of mind for later life.
Sorting my will has given me peace of mind and Mark made the process simple. Mark was very informative and explained everything in detail which made me feel confident when writing my will. I would recommend JAM EPS to others.
I cannot thank Mark enough for sorting out my Will. After the experience with my friend with no will and my dad with his lost will, I truly feel I got the best outcome for my own. Despite my quite complex situation, I felt that the way Mark approached it (and his endless patience with me!) and his open-mindedness, allowed me to design the will how I wanted it and after a revision or two, I got the reassurance I needed to get the job done. I know it is professional and stored in the right place. The support and specialist knowledge through his contact with Kings Court Trust gained me valuable insights into estate planning which I can take forward for the future. Knowledge really is power! So I can wholeheartedly recommend both Mark and KCT. My message to everyone I meet: "Get your Will sorted out!"
We put off doing our wills for years until JAM Estates were recommended to us. Mark made the process easy and was a pleasure to deal with, highly recommended.
I couldn’t understand why the price for setting up LPA’s varied so much. Mark was very competitive so I set up the initial Teams call to discuss. Mark was very helpful and explained the options. I decided to go ahead with 4 LPA’s for my wife and myself then also another 2 for my mum. Throughout the process Marks communication was excellent and extremely efficient, he was always happy to answer any questions. The process was completed by Mark visiting us at home to sign the documentation. Within a week everything was submitted. I would highly recommend Mark and JAM estate planning services.
Mark was recommended by my accountant. After a brief telephone chat we arranged an appointment to sort out my will. Within a day or two I had a draft copy and a final document within a week.
Very impressed with Marks professionalism, attention to detail and speed of service.
Thank you Mark!
Mark did a fantastic job sorting out my parents Lasting Powers of Attorney. Superb service and a really lovely chap. Cannot recommend him highly enough.
Was recommended Mark from my insurance broker & I’m glad I did. I had to re-write my will & now I feel happy that I have this in place & secured safely. Mark is easy to talk to & provided me all the info needed.
I was recommended to mark by a friend,I spoke briefly over phone to what I wanted in which he explained to me. Then we met at my parents home,my dad and myself felt like we'd known him ages.
Really recommend this guy 100 %.
Very easy to arrange an appointment Mark and everything was processed quickly and thoroughly.
I will use JAM EPS again in the future and recommend them all
Mark was recommended to us by a friend. Initially spoke over phone to discuss sorting power of attorney out for my mother. Then met at my mother's with all paperwork. All sorted. Mark made it very easy and very friendly guy. Would recommend his services.
I was recommended Mark's services by my friend Paul as I needed to sort out a Will for my elderly mother. Mark rang me and we discussed our needs over the telephone and promptly followed up with the relevant paperwork. Mark took away loads of my anxiety regarding Will making with a seamless service, start to finish. Cannot recommend enough, thank you Mark and Jam Estate Planning services
Thank you Mark for sorting out our wills, power of attorney documents and trust arrangements in such a quick, professional, and friendly manner! It's been a pleasure :-) Maggie and Chris
Thank you for your assistance Mark. Something we have been meaning to sort out for a long time! Already recommended you to family members and will continue to do so.
JAM Estate Planning Services, operating under the domain jameps.com, specializes in providing online estate planning solutions to individuals seeking to prepare their wills and Lasting Powers of Attorney (LPA). The company offers both remote and face-to-face consultations, making the process accessible and efficient, with the average completion time for a will taking less than 45 minutes. Their services are designed to cater to a broad audience, including families and individuals who want to ensure their wishes are legally documented.
The company provides competitively priced options for creating legally-binding wills and bespoke LPAs, allowing customers to manage their estate planning needs conveniently from home. By offering virtual consultations, JAM Estate Planning Services aims to simplify the often-complex process of estate management while ensuring affordability compared to traditional high street solicitors.