Overall Good Experience
Shopping at Joss & Main was a pleasant experience. The website is user-friendly, and I found a great deal on a coffee table. Shipping was a bit delayed, but I’m happy with the purchase.
Joss & Main is an online retail platform that specializes in home furnishings and decor. The company offers a curated selection of furniture, accessories, and home goods, catering to various styles and budgets. With a focus on providing a seamless shopping experience, Joss & Main aims to help customers create stylish and comfortable living spaces.
Joss & Main receives a mix of feedback from customers, highlighting both the appeal of its products and some service-related issues. Many reviewers praise the impressive craftsmanship and unique designs of items, noting that they add a stylish touch to their homes.
The user-friendly website and variety of options also receive positive mentions, with several customers expressing satisfaction with their purchases. However, there are recurring complaints about customer service, particularly regarding slow response times and shipping delays. Some consumers feel that while the aesthetics are appealing, the quality of certain items does not always match the price. Overall, Joss & Main offers a blend of beautiful products and a pleasant shopping experience, but improvements in customer service are needed. The sentiment leans slightly positive.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Decor.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Joss & Main. Filter by what matters to you.
Shopping at Joss & Main was a pleasant experience. The website is user-friendly, and I found a great deal on a coffee table. Shipping was a bit delayed, but I’m happy with the purchase.
I ordered a set of kitchen chairs that are not only stylish but also comfortable. They arrived on time and were easy to assemble. Very satisfied!
Quick answers to the questions people ask most.
Joss & Main specializes in home furnishings and decor, offering a variety of products including furniture, lighting, rugs, and kitchen essentials.
Customer service is available Monday through Friday from 9 AM to 10 PM EST, and Saturday and Sunday from 10 AM to 7 PM EST.
You can reach Joss & Main customer support through their website chat, email, or by calling their customer service number provided on the site.
Joss & Main offers a 30-day return policy for most items, allowing customers to return products in their original condition for a refund.
Joss & Main provides free shipping on orders over a certain amount, which varies based on promotions. Check their website for current shipping offers.
Yes, Joss & Main has a loyalty program that allows customers to earn points on purchases, which can be redeemed for discounts on future orders.
Joss & Main accepts various payment methods, including major credit cards, PayPal, and gift cards. Check their website for the full list of accepted payment options.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, once your order has shipped, you will receive a tracking number via email that you can use to monitor your shipment's status.
Joss & Main is an online retail platform that specializes in home furnishings and decor. The company offers a curated selection of furniture, accessories, and home goods, catering to various styles and budgets. With a focus on providing a seamless shopping experience, Joss & Main aims to help customers create stylish and comfortable living spaces.