Disappointing Experience
Scheduled for morning pickup but they didn't show until late afternoon without calling to update me. When they finally arrived, the work was done quickly but I wasted half my day waiting around.
Junk King is a junk removal and hauling service that helps customers dispose of unwanted items from homes and businesses. The company typically offers services such as furniture removal, appliance disposal, construction debris cleanup, and general clutter removal. They generally provide on-site pickup services and handle the proper disposal or recycling of collected materials.
Junk King receives a generally positive reception from customers, with many praising the efficient and professional service provided by the crew. Reviewers highlight the fair pricing, timely arrivals, and the thoroughness of the junk removal process, noting that the team often goes above and beyond, such as helping with heavy items and cleaning up afterward.
However, there are some complaints regarding disappointing experiences, particularly related to communication and scheduling. A few customers report delays without updates, which led to wasted time waiting for the crew. While most reviews reflect satisfaction with the service, the mixed feedback on communication and punctuality suggests room for improvement. Overall, Junk King is viewed favorably, with many recommending their services despite some operational hiccups.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Moving Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | — | 596 |
12 reviews of Junk King. Filter by what matters to you.
Scheduled for morning pickup but they didn't show until late afternoon without calling to update me. When they finally arrived, the work was done quickly but I wasted half my day waiting around.
Quick answers to the questions people ask most.
Junk King offers comprehensive junk removal services including furniture removal, appliance disposal, construction debris cleanup, and estate cleanouts. They handle both residential and commercial properties, removing items from anywhere on your property. Their team also provides eco-friendly disposal by recycling and donating items whenever possible.
Junk King uses volume-based pricing, meaning you pay based on how much space your items take up in their truck. They provide upfront, all-inclusive pricing with no hidden fees before any work begins. Prices typically start around $139 and vary depending on the amount and type of items being removed.
Most Junk King locations operate Monday through Sunday, typically from 8:00 AM to 8:00 PM. Hours may vary by location and season, so it's best to check with your local franchise. They often offer flexible scheduling including same-day and next-day service appointments.
You can schedule a pickup by calling their toll-free number, booking online through their website, or using their mobile app. They offer free on-site estimates where they'll assess your items and provide upfront pricing. Most locations can accommodate same-day or next-day appointments.
Junk King cannot remove hazardous materials such as paint, chemicals, asbestos, or medical waste. They also don't handle items like car batteries, propane tanks, or certain electronics that require special disposal methods. Contact your local franchise for a complete list of prohibited items.
Yes, someone 18 years or older must be present during the removal to approve the final price and authorize the work. This ensures you're satisfied with the service and can point out exactly what needs to be removed. The process typically takes 15-30 minutes depending on the job size.
Yes, Junk King prioritizes eco-friendly disposal by recycling and donating items whenever possible. They work with local charities and recycling centers to divert items from landfills. This commitment to responsible disposal is part of their standard service at no additional cost.
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Yes, Junk King franchises are properly licensed and carry comprehensive liability insurance. This protects both their workers and your property during the removal process. They are also bonded, providing additional peace of mind for customers.
Yes, Junk King will remove items from anywhere on your property, including inside your home, basement, attic, or garage. Their uniformed crew will carefully navigate through your home to collect items while protecting your floors and walls. There are no additional charges for interior pickup locations.
Junk King is a junk removal and hauling service that helps customers dispose of unwanted items from homes and businesses. The company typically offers services such as furniture removal, appliance disposal, construction debris cleanup, and general clutter removal. They generally provide on-site pickup services and handle the proper disposal or recycling of collected materials.