JustPlayGames is a tabletop games store located in Liverpool, specializing in a wide range of wargaming products. The company offers significant discounts of up to 20% on Games Workshop items, including popular titles such as Warhammer 40,000 and Age of Sigmar. Customers can expect a seamless shopping experience with features like fast delivery, live stock levels, and the ability to secure preorders for upcoming releases. In addition to retail offerings, JustPlayGames provides a venue for gaming enthusiasts to book tables for their favorite tabletop games, including options for private hire. The store caters to a diverse audience of tabletop gamers, from casual players to dedicated hobbyists, ensuring access to both products and a community space for gaming. For more information, customers can visit their website at justplaygames.uk.
JustPlayGames Tabletop Games Store in Liverpool garners a largely positive reception, with many reviewers praising the friendly and helpful staff, who create a welcoming atmosphere for customers. People appreciate the great stock of tabletop games and the efficient service, noting quick responses to inquiries and timely deliveries.
However, some customers express dissatisfaction regarding issues with postage services and a lack of adequate customer support when problems arise. A few negative reviews highlight experiences of perceived scams and frustration with communication, suggesting that not all transactions go smoothly. Despite these concerns, the overall sentiment remains favorable, with many recommending the store for its vibrant community and knowledgeable team.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.3 | 3 |
| Oct 24 | 4.2 | 5 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 2.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 4.5 | 2 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 3 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | 4.0 | 2 |
| Aug 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“The staff here a so friendly and helpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.1 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 3.6 out of 5 (good) | +42% | 60 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: JustPlayGames Tabletop Games Store Liverpool is #2 of 5 on overall rating in this group. On website & app, Red Run scores higher (4.7 vs 3.6).
60 reviews of JustPlayGames Tabletop Games Store Liverpool. Filter by what matters to you.
Over a year ago
The staff here a so friendly and helpful! NO.1 place for all TCG hobbies in Liverpool.
Over a year ago
Amazing store with really friendly and inviting workers that makes you feel like ur their neighbor. Great stock on all things nerdy
Over a year ago
One of the best experiences I’ve had at a LCS, gave me sound advice with regards to collecting. Helped me with pre orders for future releases. Cannot recommend justplay enough!
Quick answers to the questions people ask most.
Yes, JustPlayGames Tabletop Games Store Liverpool is a legitimate company, boasting numerous positive reviews and a high overall rating. Real customers frequently commend the friendly and knowledgeable staff, highlighting the store's commitment to customer satisfaction.
No, JustPlayGames Tabletop Games Store Liverpool is not a scam. The store has many verified reviews that indicate a pattern of positive customer experiences, with feedback emphasizing excellent communication and reliable service.
JustPlayGames specializes in a wide range of tabletop games, including trading card games (TCGs) and various gaming accessories. Customers appreciate the extensive stock of nerdy items, making it a popular destination for hobbyists.
JustPlayGames accepts various payment methods, including credit/debit cards and PayPal. Customers have noted that the payment process is smooth and reliable.
Customers can contact JustPlayGames through their website for any inquiries or support issues. Reviews indicate that the staff is responsive and helpful, ensuring quick resolution of customer concerns.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The staff here a so friendly and helpful! NO.1 place for all TCG hobbies in Liverpool.
Amazing store with really friendly and inviting workers that makes you feel like ur their neighbor. Great stock on all things nerdy
One of the best experiences I’ve had at a LCS, gave me sound advice with regards to collecting. Helped me with pre orders for future releases. Cannot recommend justplay enough!
I did get my item in good time but the postage service paid for was not used. I did get a refund on this very promptly, but this was caught by me, meaning this was likely not going to be happening if I had not raised it. Therefore I would advise anyone ordering online here to check whether the postage you paid for is correct. The packaging used here was also minimal, and I have seen other online sites do a much better job. This would not be an issue if the items ordered were not so expensive. Ultimately it did arrive undamaged, but I am hesitant to order something like this again here due to the mixup in postage and packaging.
Great place to get a lot of table top game stuff. Good place to go and play at
Great customer service. Always helpful with any issues that may happen!
Always nice and welcoming.
Very knowledgeable and helpful
Das Spielen macht Spaß und die Auszahlung über Paypal funktioniert auch einwandfrei
I booked a beginner's session to learn Pokémon TCG. I get very anxious in new social settings, but the team at Just Play made me feel really welcome and relaxed.
They are so nice, always helpful
Good communication, items delivered quickly and well packaged
I was very surprised that the Ultimate AoS Starter Set which was listed on the store site as Available To Order when I ordered it and was told that it would take a couple of days was available the next day!!! I don't mean to be harsh with just 4 stars, but when I went to collect the order, it had been stored away as just the Starter set and so I was thinking that my order had got messed up and I had wasted journey a bit, but, the assistant soon found the actual Ultimate set on a shop shelf and so the order was great! So, for that, I'd give the whole thing 5, but the set I had ordered being available for anyone to have bought was a little awkward. I REALLY do recommend this shop though, they have a wide range of stock for all sorts of this type of hobby and the staff have always been friendly, knowledgeable and encouraging.
Staff are friendly a love yapping to them whenever I go buy mini's, the store also has nice vibes and is welcoming with a loads to choose from.
Dommage aucun SAV le je est bloqué je ne reçois plus mes gains, c'est arrivé plusieurs fois et plusieurs jours, rien à faire 😔
So ein schwarzes Betrug wie nie... Einfach Finger weg
This Scam !!!!!!!!!! Bekomme jeden täglichen Tag irgendwelche E-Mails so das mein Postfach zu gespammt wir man sollte diese betrüger aus dem Verkehr ziehen
Great communication and very friendly staff. JustPlay is one of my favourite hobby gaming stores and I highly recommend them.
Always Greta experience buying with thes guys
JustPlayGames is a tabletop games store located in Liverpool, specializing in a wide range of wargaming products. The company offers significant discounts of up to 20% on Games Workshop items, including popular titles such as Warhammer 40,000 and Age of Sigmar. Customers can expect a seamless shopping experience with features like fast delivery, live stock levels, and the ability to secure preorders for upcoming releases. In addition to retail offerings, JustPlayGames provides a venue for gaming enthusiasts to book tables for their favorite tabletop games, including options for private hire. The store caters to a diverse audience of tabletop gamers, from casual players to dedicated hobbyists, ensuring access to both products and a community space for gaming. For more information, customers can visit their website at justplaygames.uk.
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