Kirkwood Personal Estate Agents is a real estate agency based in Maidenhead, Berkshire, specializing in property sales and rentals. The company offers a comprehensive range of services for both buyers and sellers, including property search assistance, market evaluations, and personalized support throughout the buying or selling process. Their listings feature a variety of residential properties in the Maidenhead area, catering to diverse customer needs. The target market for Kirkwood Personal Estate Agents includes individuals and families looking to buy or sell homes in Maidenhead and its surrounding regions. The company emphasizes a personal approach to real estate, aiming to provide tailored solutions that meet the unique requirements of each client. With a commitment to customer satisfaction, Kirkwood Personal Estate Agents is positioned as a reliable option for those navigating the property market.
Kirkwood Personal Estate Agents receives overwhelmingly positive feedback from customers, highlighting the exceptional service provided by Suzy and her team. Reviewers consistently praise Suzy for her professionalism, excellent communication, and supportive approach throughout the buying and selling process.
Many first-time buyers express gratitude for the team's guidance, which alleviates their initial nerves. The agency is noted for its personalized service, contrasting sharply with the impersonal nature of larger firms. Customers appreciate the team's dedication to keeping them informed and updated, ensuring a smooth experience. Overall, Kirkwood Personal Estate Agents is highly recommended for anyone looking to buy or sell a property, with a strong emphasis on customer satisfaction and local expertise. The sentiment is decidedly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 37 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 2 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 37 most recent reviews.
“We had a fantastic experience working with Suzy, Sarah, and Hazel”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 37 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,004 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | 1,000 |
Bottom line: Kirkwood Personal Estate Agents is #1 of 5 on overall rating in this group.
37 reviews of Kirkwood Personal Estate Agents. Filter by what matters to you.
Over a year ago
Had a great experience selling and buying with Suzy and the Kirkwood team. They've been invaluable throughout the whole process: providing an excellent photographer and staging our home brilliantly, r... See more
Quick answers to the questions people ask most.
Kirkwood Personal Estate Agents provides comprehensive real estate services including property sales, purchases, and rentals. They assist clients with property valuations, market analysis, and guide buyers and sellers through the entire transaction process.
Business hours may vary by location and season. It's best to contact the office directly or check their website for current operating hours and availability.
You can reach them through their main office phone number, email, or by visiting their physical location. Contact information is typically available on their website and business listings.
Many estate agents offer complimentary property valuations as part of their service. Contact Kirkwood Personal Estate Agents directly to inquire about their valuation services and any associated terms.
Estate agents typically focus on specific geographic regions. Contact Kirkwood Personal Estate Agents to confirm which areas they service for both sales and rental properties.
Property sale timelines vary significantly based on market conditions, property type, location, and pricing. The agents can provide more specific timeframe estimates based on current market conditions and your particular property.
Many estate agents specialize in specific property types. Contact Kirkwood Personal Estate Agents directly to confirm whether they handle residential properties, commercial properties, or both.
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Suzy, from Kirkwood Personal Estate Agents, sold our house and we couldn’t be happier with the experience. She provided an excellent valuation, giving us a clear and realistic view of the price we could expect and practical advice on how to speed up the sale. Her team was outstanding throughout the process, keeping us well-informed with regular updates via WhatsApp and email. Their communication and professionalism made the whole experience smooth and stress-free.
Had a great experience selling and buying with Suzy and the Kirkwood team. They've been invaluable throughout the whole process: providing an excellent photographer and staging our home brilliantly, resulting in us getting a much better price than expected. Communication was always great and we were given consistently good advice. They also recommended a good solicitor - competitively priced and didn't dither. Throughout the buying process they were supportive and communicative, with timely updates, and once the deal was done Suzy connected us with honest contractors and even a great gardener. Generally just brilliant all around. Huge thanks to Suzy, Hazel and Sarah.
We had a fantastic experience working with Suzy, Sarah, and Hazel. As first-time buyers, we were quite nervous, but the whole team was incredibly supportive and always available to help. They guided us through every step of the process with patience and clarity, from the initial viewings to communicating with the sellers and getting everything completed in under three months. We’re so grateful for their dedication and couldn’t have asked for a better team. Highly recommended!
Suzy and the whole team provided an excellent service. They worked tirelessly to offer a friendly, professional and supportive approach, reflecting and respecting our specific needs and preferences. Regular contact and face to face visits were maintained throughout the duration of our sale. Any queries were responded to swiftly and feedback from viewings was prompt and constructive. We would have no hesitation in recommending Kirkwood.
We've just sold our late mother's bungalow through Suzy, and she made it a very straightforward experience. We were regularly kept updated, and Suzy did all the chasing of the rest of the chain. She even went to the property two days before completion to fix the boiler pressure - definitely above and beyond. Thank you
Suzy and her team were excellent throughout the sale of my mothers property. What could have been a fraught experience, due to us living some distance from the house, the team made an easy and smooth sale. We had constant and thorough updates, and the team was always willing to go to the property on our behalf to resolve any issues that occurred. Would not hesitate to recommend Kirkwood Estate Agents. They certainly earned every penny of their commission.
Suzy Kirkwood is simply the best Estate Agent in Maidenhead. She and her team go above and beyond to ensure the whole buying and selling process goes as smoothly as possible. She is approachable, knowledgeable, efficient, keeps in touch constantly with all concerned parties, and really makes a stressful process as easy as possible. She answered all queries promptly, was very flexible with viewing appointments and was terrifically helpful throughout the whole process. We highly recommend Kirkwood Personal Estate Agents.
Four years ago we approached Suzy and told her we were interested in moving to Maidenhead and wanted an idea of what our budget could afford. She went above and beyond, showing us three different properties and kept in touch with us with what felt like friendship more than business prospecting. When we finally made the move it was Suzy and her team who sold us our home. Other agents forgot our names, forgot our needs and shared information about the property that we already knew - Suzy, Hazel and Sarah got to know us, so explained the quirks of the house they knew we'd love, they arranged extra viewings for our son who was nervous about moving, and probably the best part of it all for us was how they helped us through the process of buying even though they were not representing us. We felt like their clients, and their friends. If you're selling your home you need to know this: The agent matters. Suzy Kirkwood was a major reason why we bought our house. Look no further!
Suzy, Sarah and Hazel all work very hard to sell your property and make sure the whole process is as smooth as possible. A personal service unlike the target-driven high street agents.
We spent about 10 months searching for a property in several different towns, during which we encountered at least 20 agents. Of all these Suzy Kirkwood stood out as the most pleasant to deal with: courteous, open, straightforward, extremely helpful in practical ways, and genuinely interested in us as people. We’re only sorry that in the end it was not one of her properties that we bought.
Suzy wasn't our direct agent but she was managing the house we were buying. Throughout the process she was incredibly helpful and did a great job of managing the process for her sellers and us!
Suzy and Hazel were our vendor’s estate agents and we consider ourselves very fortunate to have had contact with them. They were pleasant, very knowledgeable about the area and excellent communicators, providing a bridge at all times, between buyers, vendors and solicitors. There were times during the whole process when various parties had to be nudged along, which Susie always did in a gentle way with great diplomacy. I genuinely don’t know if the sale would have gone through without their valuable help and would certainly recommend her brand of personal service to anybody embarking on the house purchase journey.
I highly recommend Suzy as an estate agent, we bought our first house from Suzy in 2014 and after such a positive experience with her we sold through her in 2022. Suzy is very knowledgeable and listens. Throughout our process of selling and buying Suzy provided that extra care whether personally helping with getting our house ready for viewing or helping us navigate unforseen sutuations.Suzy is also very conscientious and communicates clearly and in a timely manner - we had complete trust in her. Wouldn't hesitate to work with Suzy again.
Kirkwood were highly knowledgeable, totally professional, and always went above and beyond to help. Right from our first meeting it was clear that they are local experts, which was invaluable, and Suzy personally made it her mission to help us find the perfect home in the location we wanted. The whole team were a huge help liaising with and chasing relevant parties each and every step of the way and were pivotal in ensuring the whole process went as smoothly as possible. We would 100% highly recommend Kirkwood Estate Agents & Suzy without hesitation. From all of our family, we couldn’t be more grateful for all of your help Suzy.
We purchased a property through Suzy Kirkwood and if it were not for her tenacity we honestly believe it would never have happened. We are so grateful that Suzy stuck with it for so many months to help us to get out of rented accommodation and into a new home with our children in time to apply for school for our daughter. It was an incredibly stressful experience but one which was greatly eased thanks to Suzy. She was open, communicative, honest, helpful and very kind. She went above and beyond to ensure we were able to complete on our new home. I would highly recommend her and should we ever come to sell - which certainly won’t be any time soon - we will be giving her a call.
I would highly recommend Suzy. As a buyer Suzy was friendly, helpful and was great at communicating every step of the way. Both Suzy & Hazel were fantastic and very professional. Could not recommend them enough. Thank you both!
I've had both the buying and selling experience through Suzy. As a buyer 5 years ago she's friendly, welcoming and has integrity - you know your offer will be fairly communicated to the seller. As a seller this year, Suzy & Hazel are a great team. Fair market advice and reasoning from Suzy. Communication is constant, she will really push to work out the status of the chain. You really get a genuine feeling with Suzy that she's as invested in the process as you. Her reputation precedes her and my experience this autumn shows it's richly deserved.
We had our heart on highly sought-after neighbourhood which seldom have properties coming onto the market. Suzy was great in fitting us into a packed viewing schedule and gave us honest and practical advice which led to a successful purchase of our dream home. A special shoutout to her team, particularly Hazel, who did not hesitate to drive out to my new home at the drop of a hat to assist me. Suzy and her team are responsive to emails and can be reached on phones easily - this certainly made the whole buying journey a great deal smoother and anxious-free!
We bought a home sold by Suzy Kirkwood and her team, and were beyond impressed with the service they gave. Suzy was always available to answer questions (even whilst on holiday!) and help move things along when needed. She brings clear expertise and enthusiasm that made all the difference in our sale. I couldn't recommend her highly enough. We were very lucky our seller went with her.
Suzy is the best agent you'll ever use. She is friendly, personable and is always available to give your property the best chance of selling. Suzy really does go above and beyond and i can honestly, hand on heart say, my house sale would not have been as smooth or successful without her involvement. From start to finish Suzy's communication was excellent and the service was second to none.
Property sales typically require various legal documents including proof of ownership, energy performance certificates, and property information forms. The agents can provide a comprehensive list of required documentation specific to your situation.
Some estate agents provide property management services in addition to sales and lettings. Contact Kirkwood Personal Estate Agents to inquire about their property management offerings and services for landlords.
Estate agents commonly assist first-time buyers with the property purchase process. They can provide guidance on the buying process, help with property searches, and connect buyers with relevant professionals like mortgage advisors.
Many modern estate agents maintain online platforms where clients can view available properties and access services. Check their website or contact them directly to learn about their online property search tools and digital services.
Property viewings typically involve a guided tour of the property with an agent who can answer questions about features, neighborhood, and next steps. Viewings can usually be scheduled at mutually convenient times and may be conducted individually or in groups.
Kirkwood Personal Estate Agents is a real estate agency based in Maidenhead, Berkshire, specializing in property sales and rentals. The company offers a comprehensive range of services for both buyers and sellers, including property search assistance, market evaluations, and personalized support throughout the buying or selling process. Their listings feature a variety of residential properties in the Maidenhead area, catering to diverse customer needs. The target market for Kirkwood Personal Estate Agents includes individuals and families looking to buy or sell homes in Maidenhead and its surrounding regions. The company emphasizes a personal approach to real estate, aiming to provide tailored solutions that meet the unique requirements of each client. With a commitment to customer satisfaction, Kirkwood Personal Estate Agents is positioned as a reliable option for those navigating the property market.
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