KMR Audio Ltd is a prominent supplier of digital and analogue audio recording studio equipment based in London, UK. The company specializes in providing high-quality pro audio gear, catering to a diverse range of clients including recording studios, musicians, and audio professionals throughout the UK and Europe. With a comprehensive selection of products that includes microphones, mixing desks, monitors, and outboard gear, KMR Audio aims to meet the needs of both seasoned professionals and emerging artists in the audio industry. In addition to offering an extensive inventory of recording studio equipment, KMR Audio prides itself on delivering expert advice and excellent customer service. The company’s commitment to understanding the complexities of pro audio ensures that customers receive tailored solutions that enhance their recording capabilities. Whether clients are looking to upgrade their existing setup or invest in new technology, KMR Audio stands out as a trusted resource for quality audio equipment and knowledgeable support.
KMR Audio Ltd receives overwhelmingly positive feedback for its exceptional service and knowledgeable staff. Reviewers frequently highlight the promptness and helpfulness of team members like James and Nick, who go above and beyond to assist customers with their audio needs.
Many customers appreciate the expertise offered, particularly when it comes to selecting high-end audio gear, and commend the swift delivery of items, even in urgent situations. However, a few reviews mention issues related to the shop's inventory and specific items, indicating that there may be occasional discrepancies or challenges with certain products. Despite these minor complaints, the overall sentiment remains highly favorable, with consumers consistently recommending KMR Audio as a top choice for pro audio equipment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.3 | 4 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 11 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 3 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Excellent and prompt service”
“I was sent a faulty unit straight out the box”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Musical Instruments.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 100 |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | 4.0 out of 5 (good) | — | 25 |
Bottom line: KMR Audio Ltd is #3 of 5 on overall rating in this group. On quality, Sports Integrity scores higher (4.7 vs 4.2).
100 reviews of KMR Audio Ltd. Filter by what matters to you.
I was sent a faulty unit straight out the box. Now they want me to send it back at great expense to myself. When I dealt with the only other pro audio gear shop in the uk they sent me a new unit and collected the other one at the same time. KMR falls very short of good service. Shop elsewhere. The other pro audio shop in the uk is a million times better.
I purchased an item and then needed to return it. It took them nearly 2 weeks to respond to me. I was happy to pay for the return of the item as there was nothing wrong with it, however, KMR, against UK Distance Selling Laws, has failed to refund me for the outgoing postage and has deducted from the cost of the item - something they don't state in their terms. I have called them, had the phone put down, and emailed them numerous times, but they have failed to respond. A massive disappointment - one I am sure not to make again. EDIT. So now I have left a negative review for KMR, now they want more information so "they can help me". Do you not think you should answer customer's emails instead?
KMR are consistent at reminding me why I always should shop elsewhere and stop giving them second chances. As with every order I've placed, once you've handed the money over, the flippant attitude arises. They're less than helpful and even less willing to chase manufacturers to find out why the item isn't on its way and products are never dispatched with any urgency. 10 weeks later, 2 promised delivery dates passed and still can't provide a firm shipping date because they simply can't be bothered to chase anything up.
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lists items as in stock when they aren’t. sends refunds for less than what you actually paid. does not respond to emails asking them to rectify it. unsurprisingly, KMR responded here with lies. the item did not say “call for availability”; it explicitly stated IN STOCK. a KMR employee only later confirmed their site was “showing every single item as in stock”. i have the email that says this. it’s my profile picture here. they have the email that says this because they wrote it. it’s in the same thread as the one that they’re clutching their pearls over while ignoring the crux of the issue. absolutely incredible that they’d out themselves as genuinely dishonest on a website called trustpilot, haha. trash company. trash employees. see for yourself.
KMR Audio Ltd is a prominent supplier of digital and analogue audio recording studio equipment based in London, UK. The company specializes in providing high-quality pro audio gear, catering to a diverse range of clients including recording studios, musicians, and audio professionals throughout the UK and Europe. With a comprehensive selection of products that includes microphones, mixing desks, monitors, and outboard gear, KMR Audio aims to meet the needs of both seasoned professionals and emerging artists in the audio industry. In addition to offering an extensive inventory of recording studio equipment, KMR Audio prides itself on delivering expert advice and excellent customer service. The company’s commitment to understanding the complexities of pro audio ensures that customers receive tailored solutions that enhance their recording capabilities. Whether clients are looking to upgrade their existing setup or invest in new technology, KMR Audio stands out as a trusted resource for quality audio equipment and knowledgeable support.
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