KMR Audio Ltd is a prominent supplier of digital and analogue audio recording studio equipment based in London, UK. The company specializes in providing high-quality pro audio gear, catering to a diverse range of clients including recording studios, musicians, and audio professionals throughout the UK and Europe. With a comprehensive selection of products that includes microphones, mixing desks, monitors, and outboard gear, KMR Audio aims to meet the needs of both seasoned professionals and emerging artists in the audio industry.
In addition to offering an extensive inventory of recording studio equipment, KMR Audio prides itself on delivering expert advice and excellent customer service. The company’s commitment to understanding the complexities of pro audio ensures that customers receive tailored solutions that enhance their recording capabilities. Whether clients are looking to upgrade their existing setup or invest in new technology, KMR Audio stands out as a trusted resource for quality audio equipment and knowledgeable support.
KMR Audio Ltd receives overwhelmingly positive feedback for its exceptional service and knowledgeable staff. Reviewers frequently highlight the promptness and helpfulness of team members like James and Nick, who go above and beyond to assist customers with their audio needs.
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Many customers appreciate the expertise offered, particularly when it comes to selecting high-end audio gear, and commend the swift delivery of items, even in urgent situations. However, a few reviews mention issues related to the shop's inventory and specific items, indicating that there may be occasional discrepancies or challenges with certain products. Despite these minor complaints, the overall sentiment remains highly favorable, with consumers consistently recommending KMR Audio as a top choice for pro audio equipment.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
100
100%
● Low
4.7 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
4.6
All-time
4.7
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.3
4
Oct 24
5.0
1
Nov 24
1.0
1
Dec 24
—
0
Jan 25
5.0
1
Feb 25
5.0
11
Mar 25
5.0
3
Apr 25
—
0
May 25
5.0
3
Jun 25
—
0
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top praiseof 94 positive reviews
Customer service62%
58 mentions
Helpful support35%
33 mentions
Delivery32%
30 mentions
Fast & efficient26%
24 mentions
“Excellent and prompt service”
On “Customer service” · Jul 4, 2025
Top complaintsof 6 negative reviews
Customer service50%
3 mentions
Refund50%
3 mentions
Response time33%
2 mentions
Payment issues33%
2 mentions
“I was sent a faulty unit straight out the box”
On “Customer service” · Nov 14, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Musical Instruments.
Overall rating and review count for this company and similar companies
I bought Maschine MK3 recently and the price was quite high compared to other online music shops. I contacted them, but they would not refund the additional amount spent. I would not purchase anything from KMR audio anymore. Why would I unnecessarily spend the hard earned money?
Sent the 230V version of the product instead of the version configured at 115V. I lost hours trying to troubleshoot. The manufacturer helped fix the issue prior to any help coming from KMR. In the end KMR offered a pitiful amount to make good on their error and my lost time. I’m running a business and found their make-good not so good. I’ll never purchase anything through them again.
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KMR Audio Ltd is a prominent supplier of digital and analogue audio recording studio equipment based in London, UK. The company specializes in providing high-quality pro audio gear, catering to a diverse range of clients including recording studios, musicians, and audio professionals throughout the UK and Europe. With a comprehensive selection of products that includes microphones, mixing desks, monitors, and outboard gear, KMR Audio aims to meet the needs of both seasoned professionals and emerging artists in the audio industry.
In addition to offering an extensive inventory of recording studio equipment, KMR Audio prides itself on delivering expert advice and excellent customer service. The company’s commitment to understanding the complexities of pro audio ensures that customers receive tailored solutions that enhance their recording capabilities. Whether clients are looking to upgrade their existing setup or invest in new technology, KMR Audio stands out as a trusted resource for quality audio equipment and knowledgeable support.