Excellent and prompt service!
Excellent and prompt service!! James couldn't have been more helpful. Can highly recommend ! Many Thanks !!

KMR Audio Ltd is a prominent supplier of digital and analogue audio recording studio equipment based in London, UK. The company specializes in providing high-quality pro audio gear, catering to a diverse range of clients including recording studios, musicians, and audio professionals throughout the UK and Europe. With a comprehensive selection of products that includes microphones, mixing desks, monitors, and outboard gear, KMR Audio aims to meet the needs of both seasoned professionals and emerging artists in the audio industry. In addition to offering an extensive inventory of recording studio equipment, KMR Audio prides itself on delivering expert advice and excellent customer service. The company’s commitment to understanding the complexities of pro audio ensures that customers receive tailored solutions that enhance their recording capabilities. Whether clients are looking to upgrade their existing setup or invest in new technology, KMR Audio stands out as a trusted resource for quality audio equipment and knowledgeable support.
KMR Audio Ltd receives overwhelmingly positive feedback for its exceptional service and knowledgeable staff. Reviewers frequently highlight the promptness and helpfulness of team members like James and Nick, who go above and beyond to assist customers with their audio needs.
Many customers appreciate the expertise offered, particularly when it comes to selecting high-end audio gear, and commend the swift delivery of items, even in urgent situations. However, a few reviews mention issues related to the shop's inventory and specific items, indicating that there may be occasional discrepancies or challenges with certain products. Despite these minor complaints, the overall sentiment remains highly favorable, with consumers consistently recommending KMR Audio as a top choice for pro audio equipment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.3 | 4 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 11 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 3 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Excellent and prompt service”
“I was sent a faulty unit straight out the box”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Musical Instruments.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 100 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | 4.0 out of 5 (good) | — | 25 |
Bottom line: KMR Audio Ltd is #3 of 5 on overall rating in this group. On quality, Sports Integrity scores higher (4.7 vs 4.2).
100 reviews of KMR Audio Ltd. Filter by what matters to you.
Excellent and prompt service!! James couldn't have been more helpful. Can highly recommend ! Many Thanks !!
I have purchased a fair amount of gear from KMR over many years. The staff seem to be passionate about recording gear and seem willing to pass their expertise on to you, not merely to make a sale but so you get what you want and need. It seems as if they take a long term view and once you build a sense of trust with them there seems to be nothing they won't do to help you. Recently they took back an item I had just bought because I thought it was broken, but it was me who had missed a tiny switch, and it was working perfectly. Three days later having arranged pick up, and getting their technical staff to check it, it is back with me. I could not believe the graciousness with which I was told it was a thing easily done, and this said only to assuage my embarrassment. Will I use them again, Most definitely!
We had a Barefoot MM27 speaker fail on us down at the studio last week. Within 2 hours KMR Had sent us a loan set via courier to keep the studio up and running and within a few days our faulty speaker was repaired and returned to us. We continue to use KMR as the go to company for all our audio equipment purchases and have always been treated great and with fair pricing. Many thanks for getting us out of this squeeze. Dan at Rokstone studios
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great guys - Fixed an issue I had with ilok and went the extra mile.
Excellent and knowledgeable service. I've shopped with KMR online for many years and looking to upgrade my monitor speakers. I arranged a listening audition in person this time. Having researched many speakers Lee and James couldn't have been more helpful, setting them up allowing me to audition them. They recommend some other speakers at a similar price point and those suggestions were the ones I liked and chose. Considering this is quite an investment I am extremely grateful for the knowledge and help I received. Thank you.
I've read some of the reviews on here about this company and thought they were made up but I have just had an extremely positive experience with this company. After purchasing a Cranborne ADAT unit from them that had a fault, I was extremely impressed with their customer support which was rapid and sorted the problem and made me a very happy customer. You can buy equipment from any online store but you can only tell how good the company is if something goes wrong. Highly recommended.
Amazing company and customer service, my go-to place for high-end synths! Big shout out to James who had endless patience with the Italian customs to retrieve my synth!
My favourite retailer of pro audio in the UK by far. Always incredibly helpful and highly personable. KMR have always helped me make the right purchases for my business and have never left me waiting.
The experience was so refined i felt like i should be paying for it. James was extremely informative and pleasant to talk to. In fact his suggestions were far more appropriate than what i originally went to hear!
Nick Stringer is a living legend!!! This guy goes above and beyond! I’m never let down or dissatisfied with his service! Awesome!
I had an amazing experience with KMR Audio, and I especially want to highlight Nick’s customer service. From start to finish, he was incredibly responsive, knowledgeable, professional, and every step of the process was smooth and hassle-free. Nick took the time to answer all my questions, provided expert guidance, and made sure I was completely happy with my purchase. It’s rare to find this level of service these days, and it’s clear that KMR Audio values their customers and their craft. If you’re looking for a reliable and trustworthy pro audio retailer, KMR Audio is the place to go. Highly recommend them!
I've done many orders at KMR Audio throughout the years (mainly DAV Electronics preamps), which has been a joyful experience without any exception. I was in contact with Nick mainly, and his replies and further practical procedures are quick and efficient. Even when the parcel services aren't up to par always, he has been very responsive and friendly. And their prices are very competitive. Warmly recommended!
I did purchased few items from the KMR audio Nick Stringer was extremely helpful and organize everything in a super efficient manner (super fast shipping / sturdy packaging). Nick is great with his positive customer service! Highly recommended ! I will purchase again for sure from him & KMR. Thanks a lot ! Udi
Great experience! Purchased a gainlab empress and Nick was very helpful throughout aswering all my emails sometimes within minutes. Great guy, will purchase from you guys again.
Glorious Glories, Hale KMR! I reached out to Stefan and the team at KMR for some info on the Carnaby Harmonic Eq. The bank of knowledge they had was immensely detailed, to the point the purchase became a no brainer. Stefan shipped it that morning and I received it the next day. Once I racked and plumbed it into my small stash of outboard hardware, Wooow.. I was blown away by the reality of.. One how factual the information I received was and Two how good this thing sounded. Thanks Stefan & Team. Appreciated 100%. My ears will never be the same again!
I am so happy that I bought my new studio equipment from KMR. The staff were extremely helpful every step of the way. They provide excellent technical support and went the full mile in every circumstance to make sure that everything was set up so that it would work optimally. I would not hesitate to recommend that any music professional buy their products through KMR because they make sure that you are not alone and you can always get through to speak to someone.
KMR audio provided an excellent before, and after-sales service. Stefan was helpful and extremely knowledgeable. Will definitely buy from them again.
Purchased two pieces of equipment from KMR for my son’s music studio that needed some serious technical knowledge to get them integrated. Stefan help and expertise along with the help of his team made this painless. Within a short time my son’s studio was up and running. Great service standard levels and would highly recommend Stefan and KMR.
Writing and mixing music over the years, I've tended to buy equipment and software online, based soley on online research. However this time, I wanted to hear for myself what was going to be an expensive purchase. So, I contacted KMR and Stefan arranged for me to test out the product at their store in Whetstone, London. When I arrived, I was given all the help I needed from a guy called James and as much time as I needed, without any sales pressure. I ordered the product but unfortunately it took a lot longer to arrive than first expected. This was not KMR's fault but the company who made the product. Indeed, the product was out of stock for a number of months across the whole of the UK. Despite this, Stefan kept in regular contact with me and even tried to help me, offering multiple temporary solutions until the item arrived. Stefan is a real gentleman and a trusted professional. KMR has both a physical store and an online store, which I trust and is very competitively based. I will continue to buy from KMR in the future because the creative industry needs trusted physical stores to test what could be an expensive piece of equipment. Thank you Stefan, James and KMR.
KMR Audio Ltd is a prominent supplier of digital and analogue audio recording studio equipment based in London, UK. The company specializes in providing high-quality pro audio gear, catering to a diverse range of clients including recording studios, musicians, and audio professionals throughout the UK and Europe. With a comprehensive selection of products that includes microphones, mixing desks, monitors, and outboard gear, KMR Audio aims to meet the needs of both seasoned professionals and emerging artists in the audio industry. In addition to offering an extensive inventory of recording studio equipment, KMR Audio prides itself on delivering expert advice and excellent customer service. The company’s commitment to understanding the complexities of pro audio ensures that customers receive tailored solutions that enhance their recording capabilities. Whether clients are looking to upgrade their existing setup or invest in new technology, KMR Audio stands out as a trusted resource for quality audio equipment and knowledgeable support.
This profile hasn't been claimed by the business owner.