Koala Insulation is a business services company that specializes in insulation installation and related services for residential and commercial properties. The company likely offers various types of insulation solutions, including blown-in, spray foam, and traditional batt insulation to help improve energy efficiency and comfort in buildings. They may also provide insulation removal, air sealing, and energy audit services to customers seeking to upgrade their property's thermal performance.
Reviewers generally praise Koala Insulation for their professional crew and quality insulation work, noting significant improvements in home comfort and energy efficiency. Many customers highlight the attentive and knowledgeable staff, with several mentioning excellent customer service throughout the process.
However, a recurring complaint is that the services are perceived as overpriced, with some consumers feeling that the quality does not justify the premium costs compared to other quotes. While most experiences are positive, a few mention issues with communication and scheduling delays. Overall, Koala Insulation is recognized for its solid performance, though potential customers should be aware of the higher pricing. The sentiment leans positively, reflecting a strong level of customer satisfaction despite some concerns.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 50 out of 100 | — | 0 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | — | 596 |
12 reviews of Koala Insulation. Filter by what matters to you.
The insulation seems to be working fine and the crew was competent. Communication could have been better - had to call multiple times for updates. Final result is satisfactory but the process was somewhat frustrating.
The actual insulation work was done well and my home is definitely more energy efficient. However, the initial estimate took longer than expected and there was some miscommunication about pricing. The crew was friendly and did clean up properly.
Quick answers to the questions people ask most.
Koala Insulation offers blown-in insulation, batt insulation, spray foam insulation, and insulation removal services for residential and commercial properties. We specialize in attic, wall, crawl space, and basement insulation installations.
Our typical business hours are Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 3:00 PM. Hours may vary by location, so please contact your local Koala Insulation office for specific scheduling.
You can request a free estimate by calling our office, filling out the contact form on our website, or scheduling an online consultation. Our experts will assess your property and provide a detailed quote based on your specific insulation needs.
Yes, we provide free, no-obligation estimates for all insulation projects. Our trained professionals will evaluate your home or business and recommend the best insulation solutions for your budget and energy efficiency goals.
Most residential insulation projects can be completed in one day, depending on the size and scope of the work. Larger commercial projects may take 2-3 days, and our team will provide a timeline estimate during your consultation.
We use high-quality insulation materials from trusted manufacturers to ensure optimal performance and energy efficiency. Our team will recommend the best insulation type and brand based on your specific needs, climate, and budget.
Yes, we offer complete insulation removal services for old, damaged, or contaminated insulation. This service is often necessary before installing new insulation to ensure maximum effectiveness and air quality.
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Yes, all Koala Insulation technicians are fully licensed, bonded, and insured. We maintain comprehensive liability insurance and workers' compensation coverage to protect both our customers and employees.
We stand behind our work with warranties on both materials and installation services. Warranty terms vary by project type and materials used, and we'll provide specific warranty information during your consultation.
Koala Insulation has multiple franchise locations serving communities across the United States. Please visit our website or call to find your nearest location and confirm service availability in your area.
Koala Insulation is a business services company that specializes in insulation installation and related services for residential and commercial properties. The company likely offers various types of insulation solutions, including blown-in, spray foam, and traditional batt insulation to help improve energy efficiency and comfort in buildings. They may also provide insulation removal, air sealing, and energy audit services to customers seeking to upgrade their property's thermal performance.
