Easy to use and set up
Easy to use and set up I’m new to the lance family but I have no complaints

CrowdTrust is a review platform designed to empower consumers by providing a space for sharing and accessing honest feedback about various services and products. The company focuses on facilitating transparency in the financial sector, particularly in areas related to money and insurance. By enabling users to submit and read reviews, CrowdTrust helps individuals make informed decisions about their financial choices. The platform caters to a diverse audience, including consumers seeking reliable information about banking services, insurance products, and other financial offerings. With a user-friendly interface, CrowdTrust aims to build trust among users by highlighting authentic experiences and ratings. This commitment to transparency positions CrowdTrust as a valuable resource for those navigating the complexities of financial services.
Lance - Freelance Banking receives mixed feedback from users, with a notable divide in experiences. Many customers express frustration over account management issues, including unexpected closures and difficulties accessing funds.
Common complaints highlight a lack of responsive customer service, with several reviewers reporting long waits for assistance or no replies at all. On the positive side, some users appreciate the platform's organization for managing finances, particularly for freelancers, and have had satisfactory experiences with transactions and disputes. However, the overall sentiment is marred by serious concerns regarding account security and reliability. While some find value in the service, the negative experiences significantly overshadow the positives.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 100 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 2 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Easy to apply and fast approval”
“Multiple people report suspicious account closures by one person, "Colin”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 67 out of 100 | 2.5 out of 5 (poor) | 3.4 out of 5 (fair) | — | 100 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Lance - Freelance Banking is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 2.5).
100 reviews of Lance - Freelance Banking. Filter by what matters to you.
Quick answers to the questions people ask most.
Lance - Freelance Banking has received mixed reviews, with an average rating of 2.0 out of 5 stars based on numerous customer experiences. While some users report positive experiences, others have raised concerns regarding account closures and customer service.
There are several verified reviews indicating potential safety concerns, with multiple users reporting account closures and difficulties in accessing their funds. These patterns suggest caution when using their services.
Lance - Freelance Banking provides banking solutions specifically tailored for freelancers, including account management and transaction processing. However, user feedback indicates issues with account management and service reliability.
Lance - Freelance Banking supports various payment methods, but specific details are often unclear. Users have reported delays and issues with transactions, which can impact the overall experience.
Customer support options for Lance - Freelance Banking seem limited, with many users expressing frustration over slow response times and lack of direct contact methods. It is advisable to check their website for the most current contact information.
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Polarized pattern: few middle ratings. 54% of recent reviews are 4–5★ and 35% are 1–2★.
Haven’t used that much and I’m kind of confused cause I was told my account was closed for no reason but yeah it’s so open and I just want even know I should even activate the debit card you guys sent me what is the status of my account I’m kind of confused I don’t see the point in even it’s time to use your your point of cell system if you are telling me that it’s close so but then again going back and then re rehrasing that and turning into you oh no it’s open and now I have to take survey survey based on my experience but how is that possible if you told me my account is closed so please I kind of like you know somebody me him and explain to me exactly what the Hells going on with my account the current status of it even though there’s been no transactions on it whatsoever for anna so there should be no reason I should be close so yeah I’m kind of confused and just get back to me as soon as possible because this is really irritating and yeah if you don’t get back to me soon then I guess Lance was not a match
Run for your life. Like many others I recently had a transaction pop up that wasn’t mine and realized my card was compromised. It seems only one person actually works here hence why it takes 10 years for an email response. Don’t expect a customer service person to pick up the phone either. Random dude froze my account because I reported a transaction as unauthorized and had to order a new card. I have never seen a bank do that before and this makes them very suspicious. Something is most definitely off about this bank and I would not recommend people actually use it. Customer service seems to be based in the middle of no where or non existent at all. These folks should be reported to the authorities.
When I had an issue and reported it to the only rep that seems to work there, he froze my account. What kind of financial institution does this with out cause nor warning? DO NOT USE THIS APP ! Never keep your money where it is not safe! One should not be penalized for excercising their legal rights by some rogue, miserable and fake banking rep.
I love the access that I have to allocate my funds between the stacks. The fact that I have the option to allow Lance to take care of my taxes makes it easier for me to conduct business and not have to worry about not staying up on my taxes. And finally the fact that I can send invoices and give my customers a link to pay their bill thru the app and from their personal devices makes them more comfortable and apt to not have to put their personal credit card information in my device.
Thanks. I think your doing great.
I’ve mesycustomer support and the issues haven’t been changed
I have slowly been switching from W2 wage based income to now this year looks to be a full freelance employment tax year for myself as well as my spouse. I have been out of work about a month with an injury during witch time I made the choice to file my own LLC it is C&G Textiles LLC I went to go check out the updates I saw in an email as we all know the self employment payment processors market is crap stripe is everywhere PayPal is unreliable and these half one and the other have be charged a higher rate for a half ass put together platform yes I’m talking about Goldman Sac’s Persona! App so of course if I had that new lance Acc I can only really speculate but I’m positive u likely won’t have such high fees or take 4 days to process a debit card payment all and all I have had my lance account from the start of my self employment life change though one thing you failed me on is debit card support apparently u have two kind of support staff the ones who help with virtual debit cards then the other respectively with that said I got angry after finding my lost physical Lance debit card I just took a sharpie and wrote the virtual debit card number on the canceled physical card this of course makes it harder to use the account for purchases but your ability to get most ACHs out in less then 6hours I just tapped over my lance card so my sharpie virtual/physical lance card would remain almost as useful as a replacement debit card but overall I understood my plan for lance in the long was just to take the money we make pass it through to me and do ACH for my spouses pay and bam as we make more money I’m able to put a finger on overall income and with that the kind of tax liability we may have and if it’s a package I’ll do my invoices with lance stop persona and get my taxes paid and accept payments under one subscription. I need to find something that fits if it’s not lance that’s your choice just give me the respect of an email not when I successfully log in I see my account is closed. Meanwhile now it’s super late and I was trying to take a payment to see if I could have gotten rid of that Persona app.. I prefer my ownsite is new but check it out cngtex.com if the choice is final please tell me what’s suspicious and do u think the way lance operates example not canceling and sending new cards virtual or otherwise if that could have caused this “suspicion” For me lance has been the thing I know I would need when it mattered here’s that once appon of time.
Closed my account right away
Really bad service
I love this app and bank! You guys are doing great things for us and it's noticeable!!!
CrowdTrust is a review platform designed to empower consumers by providing a space for sharing and accessing honest feedback about various services and products. The company focuses on facilitating transparency in the financial sector, particularly in areas related to money and insurance. By enabling users to submit and read reviews, CrowdTrust helps individuals make informed decisions about their financial choices. The platform caters to a diverse audience, including consumers seeking reliable information about banking services, insurance products, and other financial offerings. With a user-friendly interface, CrowdTrust aims to build trust among users by highlighting authentic experiences and ratings. This commitment to transparency positions CrowdTrust as a valuable resource for those navigating the complexities of financial services.
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