Overpriced for What I Got
I was disappointed with the cost of my repair. While the staff was friendly, I think I could have found a better deal elsewhere.
Legacy Plumbing is a business service provider specializing in plumbing solutions for residential and commercial clients. The company likely offers a range of services including installation, repair, and maintenance of plumbing systems, as well as emergency plumbing services. With a focus on customer satisfaction, Legacy Plumbing aims to address various plumbing needs efficiently and effectively.
Legacy Plumbing receives a mix of feedback from customers, highlighting both strengths and areas for improvement. Many reviewers praise the quality of plumbing work, noting that repairs are often completed effectively and technicians are knowledgeable and friendly.
Positive experiences include timely resolutions to plumbing emergencies and helpful maintenance tips provided by the staff. However, several customers express dissatisfaction with the service aspect, citing issues such as poor communication regarding timelines and delays in technician arrival. Some also mention feeling that the service did not meet their expectations given the cost. Overall, while there are commendable aspects of Legacy Plumbing's service, the recurring complaints about service quality suggest that improvements are needed.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 3.6 out of 5 (good) | 100 out of 100 | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 1,000 |
12 reviews of Legacy Plumbing. Filter by what matters to you.
I was disappointed with the cost of my repair. While the staff was friendly, I think I could have found a better deal elsewhere.
I expected more from Legacy Plumbing based on their reputation. The job took longer than anticipated, and the finish was not as clean as I hoped.
Quick answers to the questions people ask most.
Legacy Plumbing provides a wide range of services including leak detection, drain cleaning, water heater installation, and emergency plumbing repairs.
Our standard business hours are Monday through Friday, from 8 AM to 5 PM. We also offer emergency services outside of these hours.
You can schedule an appointment by calling our office directly or by filling out the online contact form on our website.
Yes, we offer 24/7 emergency plumbing services for urgent issues that cannot wait until regular business hours.
Legacy Plumbing serves the greater metropolitan area, including surrounding suburbs. Please contact us to confirm if we service your specific location.
Our pricing varies based on the service provided and the complexity of the job. We offer free estimates for most services.
Yes, we provide warranties on our workmanship and certain products. Please ask our team for details when scheduling your service.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We accept various payment methods including credit cards, debit cards, and cash. Payment is due upon completion of the service.
You can reach our customer service team by calling our main phone line or sending an email via the contact information provided on our website.
Legacy Plumbing is a business service provider specializing in plumbing solutions for residential and commercial clients. The company likely offers a range of services including installation, repair, and maintenance of plumbing systems, as well as emergency plumbing services. With a focus on customer satisfaction, Legacy Plumbing aims to address various plumbing needs efficiently and effectively.