Les Menus Services is a specialized provider of meal delivery services for seniors, individuals with disabilities, and those recovering from illness. The company focuses on delivering nutritious and balanced meals directly to customers' homes, ensuring that each dish is prepared by professionals using seasonal recipes. With an emphasis on quality and variety, Les Menus Services aims to meet the dietary needs and preferences of its clients.
In addition to meal delivery, the company offers a range of at-home services, including housekeeping, teleassistance, light handyman tasks, and administrative support. This comprehensive approach is designed to enhance the quality of life for seniors by providing convenience and fostering social interaction during meal deliveries. Les Menus Services prioritizes customer satisfaction and flexibility, allowing clients to choose their meal plans and delivery frequency without long-term commitments.
Les Menus Services has a mixed customer experience.
Les Menus Services receives a mix of feedback from customers, with a notable 57% expressing satisfaction. Many reviewers appreciate the variety and freshness of the meals, highlighting the attentive and friendly staff who ensure timely deliveries.
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For instance, several customers mention the reliability of the service and the quality of the meals, particularly praising the balanced and flavorful options available. However, there are significant concerns regarding the quality of certain meals, with some consumers reporting that the food lacks taste and freshness, particularly for specific dietary needs. Complaints about short expiration dates and issues with billing practices also surface, indicating areas for improvement. Overall, while many find value in the service, the criticisms suggest that quality control and customer service consistency need attention.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.4
21
100%
+0.8
● Low
3.4 / 5 overall
=
21 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2026.
Last 3 months
3.8▲ 0.8
12-month avg
3.2
All-time
3.4
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 25
2.0
1
Mar 25
—
0
Apr 25
—
0
May 25
4.0
3
Jun 25
3.0
2
Jul 25
1.0
1
Aug 25
—
0
Sep 25
3.3
4
Oct 25
2.0
1
Nov 25
5.0
1
Dec 25
5.0
1
Jan 26
2.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
Top praiseof 12 positive reviews
Customer service25%
3 mentions
“Menus Services est une entreprise particulièrement fiable et attentive aux besoins de ses clients”
On “Customer service” · Nov 22, 2025
Top complaintsof 9 negative reviews
Customer service56%
5 mentions
Payment issues22%
2 mentions
“Bonjour
Voila 2 ans , que nous utilisons les menus service”
On “Customer service” · Oct 6, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
Overall rating and review count for this company and similar companies
C’est la 2eme fois que je fais appel aux menus services,suite à des problèmes se santé la prise en charge est très rapide,les repas livrés tous 2jours avec exactitude …les menus sont variés les portions très correctes….un dépannage appréciable..
Bonjour,
Menus Services me livre des repas depuis près d'un mois et je suis très satisfait tant de la qualité et diversité des plats que de la réactivité, gentillesse et efficacité des personnes intervenant
Bonne journée
Bruno Chanet (Landerneau, 29)
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 57% of recent reviews are 4–5★ and 43% are 1–2★.
About Les Menus Services
Les Menus Services is a specialized provider of meal delivery services for seniors, individuals with disabilities, and those recovering from illness. The company focuses on delivering nutritious and balanced meals directly to customers' homes, ensuring that each dish is prepared by professionals using seasonal recipes. With an emphasis on quality and variety, Les Menus Services aims to meet the dietary needs and preferences of its clients.
In addition to meal delivery, the company offers a range of at-home services, including housekeeping, teleassistance, light handyman tasks, and administrative support. This comprehensive approach is designed to enhance the quality of life for seniors by providing convenience and fostering social interaction during meal deliveries. Les Menus Services prioritizes customer satisfaction and flexibility, allowing clients to choose their meal plans and delivery frequency without long-term commitments.