Lime Lush Boutique is an online clothing boutique specializing in women's fashion. The company offers a diverse range of boutique clothing, including the latest trends and styles designed to cater to modern women seeking fashionable apparel. Customers can browse the selection online to find dresses, tops, bottoms, and accessories that suit various occasions and personal styles.
Targeting women who appreciate contemporary and stylish clothing, Lime Lush Boutique aims to provide an accessible shopping experience through its user-friendly website. With a commitment to showcasing trending fashions, the company serves those who value both quality and style in their wardrobe choices. By focusing on the latest in women's clothing trends, Lime Lush Boutique is positioned as a go-to destination for fashion-forward shoppers.
Lime Lush Boutique has a mixed customer experience.
Lime Lush Boutique receives a mixed response from customers, with many expressing frustration over order fulfillment and customer service. While some reviewers praise the boutique for its trendy styles and fast shipping, others report serious issues, including receiving incorrect items or never receiving their orders at all.
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Complaints about the company's return policy and lack of effective customer support are prevalent, with multiple customers labeling it a scam due to unfulfilled orders and delayed refunds. Despite a handful of positive experiences highlighting the quality of clothing and customer service, the negative feedback regarding order reliability and staff attitude significantly overshadows these positives. Overall, the sentiment leans towards dissatisfaction, with many consumers advising caution when ordering.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.8
60
100%
● Low
2.8 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
1.0▼ 1.3
12-month avg
3.0
All-time
2.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
1.0
1
Jan 25
1.0
1
Feb 25
5.0
1
Mar 25
—
0
Apr 25
—
0
May 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 26 positive reviews
Customer service42%
11 mentions
Fast & efficient31%
8 mentions
Website & app31%
8 mentions
Delivery27%
7 mentions
“I really appreciate when customer service cares for the customer and I can see that Lime Lush does”
On “Customer service” · Feb 13, 2025
Top complaintsof 30 negative reviews
Returns53%
16 mentions
Refund47%
14 mentions
Shipping30%
9 mentions
Pricing30%
9 mentions
“If I could leave negative stars I would”
On “Returns” · Jan 9, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
The quality of the items were pretty standard. They are quite expensive with some things but others they have crazy good deals on. The biggest drawback is they advertise coupons and they are impossible to use. It’s a waste of time when they send you $20 off $100 or the opting in for text coupons. Shipping takes a while but they are transparent about times.
Ordered jeans, received obviously used ones – unbuttoned, tags removed, strong perfume smell, stretched out. Size chart matched my measurements, but too big. Asked for return, told they would deduct $9 for shipping. Terrible experience, won't recommend. Will leave negative reviews. Do better!
The dress that I purchased was poorly made. The top did not stay up, any movement I made, you could see EVERYTHING. There is no way this dress could work for anyone. On top of that, to ship the return cost me $14.18!!! Never again.
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The return/exchange policy is ridiculous and I believe they deny returns and exchanges because they know their clothing quality is poor so we are stuck with crap!
0 stars HORRIBLE customer service, ordered an outfit and pair of sandals for a concert @ 09:41am on Thurs, I paid $33.51 for overnight shipping. I did not receive my package until Monday which was after the concert. When I called requesting a refund, I was told that they dont ship out same day unless order is placed before 9am. They sent me a return label, however told me I had to pay for package to be shipped back PLUS would not refund the $33.51 I paid for shipping in the beginning. I would NOT recommend purchasing anything from this company
I would say "PASS" I ordered 2 things to try on for a wedding in Cancun, they did not arrive until we were out of the country. Now that I finally got back and tried them on, I am past my time for a refund, now I need to get store credit. Right there is bad business, especially considering they did not arrive as expected. As most boutiques, their prices are high, but the quality of the product and customer service does not seem to match what you pay for.
Deceitful company!!! They offer sales of 10-20% off and in small print say final sale. They have high fees to discourage returns and their cloths are cheap China crap. Don't waste your time and checkout Cupshe!
Beware! I just paid $26.92 to return two orders as they no longer provide $7.95 return labels! They are -assing the shipping costs on to their customers without warning how expensive it is. I will never buy on their site again.
Horrible. Do not buy from them. I ordered a pair of jeans I saw on Instagram so cute. I couldn’t wait to get them. Well they came and what a disappointment not as pictured at all. I emailed the company and they refused to let me ship them back Free. I may turn a claim into insurance for false advertisement. Such terrible service and my first purchase.
Had an aweful experience. Long story short , ordered a shirt, returned it. you get 3 days..theywould not give me my money back.. had to fight days and they charge you for the label 6.95 plus shipping .. so i paid 31.00 for a top and got 18.00 back. im out all that money!!!! I will never buy from them again. the quality is aweful
Don’t waste your money. Sizing is inaccurate and material is cheap. Poor quality clothing. Read the return policy before ordering. Items on sale are final sale, so even if the the item arrives damaged, it cannot be returned. This is unacceptable.
The pictures on the site are adorable but what you receive is not. The material is so cheap and it’s expensive. If I wanted cheap material with poor quality I would have gone with shein. What a shame because I spent so much money here. Returned it the same day I got it
Buyer's beware! Don't let the cute styles fool you.
I gave limelush 3 stars just for the cuteness of the styles. But everyone else's reviews about the cheapness and cheaper availability through shein. Is right. After tax and shipping I paid $69 for 1 bodysuit and a flimsy cami. Crazy right? Never in my life has any boutique made me regret buying from them like lime lush has. Shop elsewhere, this company really screwing you on the price and quality of the clothing.
The clothes sold here are cute but the other reviews saying the material is cheap and sizing is hit or miss is accurate. I just received a jacket that costed $43. I found the exact same jacket on SHEIN for $15. They order from the same manufacturers, this “boutique” is a total scam. I wouldn’t mind if the prices were lower but they are charging double and triple for the same cheap clothes offered elsewhere. And the return policy is insane. Get to the post office within 3 days or you’re stuck with a store credit. If it’s on sale or there’s a special code they offer? You’re out of luck on a refund or exchange. Just shop at SHEIN, it’s the exact same stuff.
i ordered a few items and based the sizing from their website, after seeing they were offering a promo code recently. the items came and one was way too big so i went to return it to exchange for a smaller size, and apparently when you use promotion codes that makes every item final sale. so i ordered a new arrival from their site that was now treated as final sale because of a promo code? i’ve never heard of that from any other website i’ve ever ordered from. i said i just wanted it in a smaller size, to which they told me they do not offer exchanges. website is a total scam.
I ordered off their website and I went off their sizing chart. Their sizing chart showed that a size 27 was a size 3. I emailed about how their sizing is off. They emailed back saying it's because they measure on a flat surface and not a model. When you receive the product the manufacturer's tag is inside the item and shows the exact size. Instead of going off that size they do the sizing themselves which then throws everything off. They need to not mesaure themselves when there is a tag inside the item already saying the exact size. it is a scam.
Absolute Garbage! The item I received was hideous. Nothing like the pictures. The color was not even the same. I returned it the same day I received it. They Do Not refund you in full either! What does that tell you?
Update to my previous 1 star review. The company did finally reach out and worked very hard to rectify my issue. Thank You Lime Lush for making things right!
The clothes are CHEAP quality. Seriously, the fabric they use is the exact same as the $5-$10 shirts shirts I get from SHEIN. Except I paid $50+ for just one shirt, which arrived extremely wrinkled, thin cheap material and ran small. This is my second time ordering and my experience was the same the first time around, I’m not sure why I tried ordering again. Won’t make that mistake again.
TLDR: over priced, cheap material, sizing is hit & miss
Lime Lush Boutique is an online clothing boutique specializing in women's fashion. The company offers a diverse range of boutique clothing, including the latest trends and styles designed to cater to modern women seeking fashionable apparel. Customers can browse the selection online to find dresses, tops, bottoms, and accessories that suit various occasions and personal styles.
Targeting women who appreciate contemporary and stylish clothing, Lime Lush Boutique aims to provide an accessible shopping experience through its user-friendly website. With a commitment to showcasing trending fashions, the company serves those who value both quality and style in their wardrobe choices. By focusing on the latest in women's clothing trends, Lime Lush Boutique is positioned as a go-to destination for fashion-forward shoppers.