Luggage Delivery Company is a transportation and logistics service that specializes in door-to-door luggage shipping. The company allows customers to send their luggage from various locations directly to their desired destination, making it a convenient option for travelers looking to avoid excess baggage fees. With a simple booking process and 24/7 tracking capabilities, customers can ship suitcases, boxes, bikes, and skis at competitive prices. Targeting both leisure and business travelers, the company offers a cost-effective solution for transporting luggage, ensuring that it arrives safely and on time. By providing a service that can save customers from the hassle of carrying heavy bags, Luggage Delivery Company aims to enhance the overall travel experience. Additionally, customers can benefit from free membership that offers exclusive travel deals, allowing them to save significantly on flights and other travel-related expenses.
Reviewers consistently praise the Luggage Delivery Company for its efficient service and quick delivery times, often highlighting the ease of the entire process. Many customers report that their luggage arrives promptly, sometimes even ahead of schedule, and appreciate the helpfulness of the staff throughout the booking and delivery phases.
Positive experiences emphasize great communication and support, making customers feel confident in their choices. However, there are a few critical voices, with some consumers noting issues such as delayed deliveries and minimal apologies for service lapses. Despite these complaints, the overwhelming majority of feedback reflects satisfaction with the service provided. Overall, the sentiment is highly positive, showcasing the company's strengths in reliability and customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 9 |
| Jul 25 | 5.0 | 9 |
| Aug 25 | 4.1 | 8 |
| Sep 25 | 4.6 | 5 |
| Oct 25 | 4.7 | 7 |
| Nov 25 | 5.0 | 4 |
| Dec 25 | 4.0 | 4 |
| Jan 26 | 4.8 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“And it does not help when customer service is only available during UK business hours and I am in Australia”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Transportation & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.3 out of 5 (good) | −9% | 60 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 |
Bottom line: Luggage Delivery Company is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 4.3).
60 reviews of Luggage Delivery Company. Filter by what matters to you.
My packages arrived at different times and damaged, one box was ripped with big holes even though we packed it even more than the guided suggestions. Plastic boxes and slate coaster that were inside arrived cracked and broken. Thankfully nothing was missing but something couldve easily fallen out with the how big the holes were.
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Luggage Delivery Company is a transportation and logistics service that specializes in door-to-door luggage shipping. The company allows customers to send their luggage from various locations directly to their desired destination, making it a convenient option for travelers looking to avoid excess baggage fees. With a simple booking process and 24/7 tracking capabilities, customers can ship suitcases, boxes, bikes, and skis at competitive prices. Targeting both leisure and business travelers, the company offers a cost-effective solution for transporting luggage, ensuring that it arrives safely and on time. By providing a service that can save customers from the hassle of carrying heavy bags, Luggage Delivery Company aims to enhance the overall travel experience. Additionally, customers can benefit from free membership that offers exclusive travel deals, allowing them to save significantly on flights and other travel-related expenses.
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