Luvvey Clothing is an online retailer specializing in Made in Italy clothing, catering to customers seeking unique and stylish fashion options. The company focuses on Lagenlook designer apparel, offering a diverse range of garments including ponchos, dresses, sweaters, tops, coats, tunics, and bags. With an emphasis on quality and contemporary design, Luvvey aims to provide fashion-forward choices for individuals who appreciate Italian craftsmanship.
Targeting fashion-conscious consumers, Luvvey Clothing provides convenient online shopping with features such as free delivery on orders over £50 and a straightforward 30-day returns policy. The company is dedicated to ensuring a positive shopping experience, making it easier for customers to access the latest trends in Italian fashion from the comfort of their homes.
Luvvey Clothing has a positive customer experience.
Luvvey Clothing receives overwhelmingly positive feedback for its great service, quality products, and speedy delivery, with many customers expressing their disappointment over the company's sudden closure. Reviewers frequently highlight the beautiful clothing and excellent customer service, noting the affordability and variety of options available.
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However, a significant concern arises from the company's abrupt cessation of trading, leaving many customers frustrated about returns and refunds. Several individuals report being unable to process returns or receive refunds, with some feeling misled about the company's financial stability. Despite the positive experiences shared by many loyal customers, the lack of communication regarding the company's status has left a sour note for those affected.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
100
100%
-0.4
● Low
4.8 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
4.6▼ 0.4
12-month avg
4.8
All-time
4.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
4.8
12
Dec 24
5.0
11
Jan 25
5.0
18
Feb 25
4.8
9
Mar 25
5.0
9
Apr 25
5.0
11
May 25
4.8
12
Jun 25
4.1
18
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top praiseof 93 positive reviews
Delivery45%
42 mentions
Fast & efficient40%
37 mentions
Customer service37%
34 mentions
Quality30%
28 mentions
“Always great help ordering quick delivery would recommend great firm”
On “Delivery” · Jun 2, 2025
Top complaintsof 5 negative reviews
Returns80%
4 mentions
Refund40%
2 mentions
“Really cross that I wanted to return two items, to find out that a couple of days after my order was processed, the c...”
On “Returns” · Jun 8, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
Really cross that I wanted to return two items, to find out that a couple of days after my order was processed, the company has ceased trading. No warning or explanation for loyal customers. I also have ‘money’ that I have accumulated that I could have spent but didn’t. The company could have warned us this was going to happen. Really not impressed.
Sent return for refund only to hear nothing. Went to chase today to find website and social accounts all gone. Emailed info email address and got automated response to say ceased trading. No email sent to customers or announcement anywhere.
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Luvvey Clothing is an online retailer specializing in Made in Italy clothing, catering to customers seeking unique and stylish fashion options. The company focuses on Lagenlook designer apparel, offering a diverse range of garments including ponchos, dresses, sweaters, tops, coats, tunics, and bags. With an emphasis on quality and contemporary design, Luvvey aims to provide fashion-forward choices for individuals who appreciate Italian craftsmanship.
Targeting fashion-conscious consumers, Luvvey Clothing provides convenient online shopping with features such as free delivery on orders over £50 and a straightforward 30-day returns policy. The company is dedicated to ensuring a positive shopping experience, making it easier for customers to access the latest trends in Italian fashion from the comfort of their homes.