Best I’ve ever used
Best I’ve ever used! I can get lashes to stay for well over a month!
Luxe Cosmetics is a beauty and well-being company specializing in at-home lash and brow enhancement products. Their offerings include lash lifting kits, brow lamination kits, and a variety of serums designed to promote growth and care for eyelashes and eyebrows. The company aims to provide consumers with high-quality beauty solutions that replace costly salon visits, allowing individuals to achieve professional results conveniently at home. Targeting beauty enthusiasts who prefer DIY solutions, Luxe Cosmetics emphasizes the accessibility and effectiveness of their products. Their range includes items like the Luxe Lashlift Kit, Luxe Brow Lamination Kit, and various tints and cleansers, catering to a diverse customer base seeking to elevate their beauty routines. Committed to sustainability, the company ensures that its products are 100% vegan and cruelty-free, aligning with the values of environmentally conscious consumers.
Luxe Cosmetics receives a mixed response from customers, with many praising the effectiveness of their lash lift products. Reviewers frequently highlight the impressive results and ease of use, with some stating that the lash lift lasts for over a month and is a cost-effective alternative to salon treatments.
However, significant complaints arise regarding order fulfillment and customer service. Many consumers report issues with delayed shipments, lack of communication, and unresponsive support when inquiries are made. Some express frustration over receiving incomplete orders or feeling scammed due to poor service. While the product quality garners positive feedback, the overall experience is marred by these operational shortcomings. The sentiment leans towards disappointment due to the prevalent issues with order management.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“The product itself is easy to use and I like the results much better since I have more control over the way I like my...”
“I was told to wait 24-48hrs for a response have waited almost 2 weeks still no response and sent a follow up email re...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | 2.8 out of 5 (fair) | 3.4 out of 5 (fair) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | 5.0 out of 5 (good) | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 4.9 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | 4.1 out of 5 (good) | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | 145 |
Bottom line: Luxe Cosmetics is #5 of 5 on overall rating in this group. On delivery, Beauty Works scores higher (5.0 vs 2.8).
60 reviews of Luxe Cosmetics. Filter by what matters to you.
Best I’ve ever used! I can get lashes to stay for well over a month!
Luxe lash lift is the real deal. I was tired of paying $$$ for a salon lash lift and now I’m a repeat Luxe customer. The product was delivered in a timely manner and they kept me up-to-date on shipping and delivery times. The product itself is easy to use and I like the results much better since I have more control over the way I like my lashes and the end result.
I love the product. Makes me feel like I have no make up on. Make up usually makes me feel like my face is dirty. This doesn't make it feel that way.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 42% are 1–2★.
I've been using the lash lift kit (bogof) for ages and I've only just purchased another kit! It last for so long! I'm so impressed with everything about this kit. The ease to do it myself at home, the quality of the products, I don't feel like I'm covering my eyelashes with nasty chemicals. Honestly my eyelashes have never looked so good!
I loved the ease of use with the color changing foundation. It goes on like a rich cream and as you work it around you face, the white cream changes to a skin matching foundation. Magic. It is a light, natural coverage and my blush and eye shadows go nicely over it.
I use the under eye balm and so far I am seeing a difference. I don't have that tired look. I look alive and not sad. I recommend it.
It's exactly as advertised, very beginner-friendly, and extremely cost effective! No one could tell I did mine with these myself!
easy to use products, easy website to navigate, fast shipping.
I got tired of the caked on feeling of makeup the older I got so I stopped wearing it. I seen your commercials and figured why not try it. The match is not perfect at all. I need to go with shade darker but it feels natural and I like it so I wear it.
I’ve been saving so much money doing my lashes myself, it’s very easy to use !
Love it. Goes on really smooth and changes to your skin colour. Does as it says. Love it. That much I’ve ordered more. And some for my daughters
I have been repeating using the luxe cosmetics x3 already ! Haha its so worth it . And easy to use and apply!
My experience with the Luxe Cosmetics Company has been outstanding, not only did they address my concerns to correct my concerns but they listened and responded to suggestions I had addressed about the product. They responded personally and professionally. This company is responsive, reliable and worked hard to make sure all solutions were to my satisfaction. Thank you Luxe Cosmetics! I highly recommend them.
Love the lash serum. Really works.
Amazing product! Salon services at home and budget prices. So easy to use would definitely recommend
Absolutely love the lash lift kit, it’s easy to use and the instructions are very clear. I recommend this product.
I ordered the undereye balm and it came damaged. I contacted Luxe and heard back super fast from their customer service department with a personal message, not just a canned all the same message. I had sent photos of the damaged package and product so they could see how bad it was. They sent me a whole new order that I received a couple of days ago. I appreciate the customer service, and will continue to order from this company! KC
Luxe Cosmetics is a beauty and well-being company specializing in at-home lash and brow enhancement products. Their offerings include lash lifting kits, brow lamination kits, and a variety of serums designed to promote growth and care for eyelashes and eyebrows. The company aims to provide consumers with high-quality beauty solutions that replace costly salon visits, allowing individuals to achieve professional results conveniently at home. Targeting beauty enthusiasts who prefer DIY solutions, Luxe Cosmetics emphasizes the accessibility and effectiveness of their products. Their range includes items like the Luxe Lashlift Kit, Luxe Brow Lamination Kit, and various tints and cleansers, catering to a diverse customer base seeking to elevate their beauty routines. Committed to sustainability, the company ensures that its products are 100% vegan and cruelty-free, aligning with the values of environmentally conscious consumers.
This profile hasn't been claimed by the business owner.