Best I’ve ever used
Best I’ve ever used! I can get lashes to stay for well over a month!
Luxe Cosmetics is a beauty and well-being company specializing in at-home lash and brow enhancement products. Their offerings include lash lifting kits, brow lamination kits, and a variety of serums designed to promote growth and care for eyelashes and eyebrows. The company aims to provide consumers with high-quality beauty solutions that replace costly salon visits, allowing individuals to achieve professional results conveniently at home. Targeting beauty enthusiasts who prefer DIY solutions, Luxe Cosmetics emphasizes the accessibility and effectiveness of their products. Their range includes items like the Luxe Lashlift Kit, Luxe Brow Lamination Kit, and various tints and cleansers, catering to a diverse customer base seeking to elevate their beauty routines. Committed to sustainability, the company ensures that its products are 100% vegan and cruelty-free, aligning with the values of environmentally conscious consumers.
Luxe Cosmetics receives a mixed response from customers, with many praising the effectiveness of their lash lift products. Reviewers frequently highlight the impressive results and ease of use, with some stating that the lash lift lasts for over a month and is a cost-effective alternative to salon treatments.
However, significant complaints arise regarding order fulfillment and customer service. Many consumers report issues with delayed shipments, lack of communication, and unresponsive support when inquiries are made. Some express frustration over receiving incomplete orders or feeling scammed due to poor service. While the product quality garners positive feedback, the overall experience is marred by these operational shortcomings. The sentiment leans towards disappointment due to the prevalent issues with order management.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“The product itself is easy to use and I like the results much better since I have more control over the way I like my...”
“I was told to wait 24-48hrs for a response have waited almost 2 weeks still no response and sent a follow up email re...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | 2.8 out of 5 (fair) | 3.4 out of 5 (fair) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | 5.0 out of 5 (good) | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 4.9 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | 4.1 out of 5 (good) | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | 145 |
Bottom line: Luxe Cosmetics is #5 of 5 on overall rating in this group. On delivery, Beauty Works scores higher (5.0 vs 2.8).
60 reviews of Luxe Cosmetics. Filter by what matters to you.
3 months ago
Best I’ve ever used! I can get lashes to stay for well over a month!
3 months ago
I very much enjoy the last lift system…I look forward to giving myself a lash lift asap after I receive my next kits.
3 months ago
Già comprate l'anno scorso ed è andato tutto benissimo, mi sono trovata benissimo con il kit. Ho rifatto l'acquisto il 17 luglio , mi è arrivato il pacco il 24 ma manca un kit per la tinta delle cigl... See more
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 42% are 1–2★.
Best I’ve ever used! I can get lashes to stay for well over a month!
Luxe lash lift is the real deal. I was tired of paying $$$ for a salon lash lift and now I’m a repeat Luxe customer. The product was delivered in a timely manner and they kept me up-to-date on shipping and delivery times. The product itself is easy to use and I like the results much better since I have more control over the way I like my lashes and the end result.
I very much enjoy the last lift system…I look forward to giving myself a lash lift asap after I receive my next kits.
Già comprate l'anno scorso ed è andato tutto benissimo, mi sono trovata benissimo con il kit. Ho rifatto l'acquisto il 17 luglio , mi è arrivato il pacco il 24 ma manca un kit per la tinta delle ciglia, ho contattato settimana scorsa il servizio clienti e non ricevo risposte. Se non fosse che è impossibile ricevere riscontro con una qualsiasi persona clienti avrei dato 5 stelle. Sto ancora aspettando di risolvere il problema.
I love the product. Makes me feel like I have no make up on. Make up usually makes me feel like my face is dirty. This doesn't make it feel that way.
I've been using the lash lift kit (bogof) for ages and I've only just purchased another kit! It last for so long! I'm so impressed with everything about this kit. The ease to do it myself at home, the quality of the products, I don't feel like I'm covering my eyelashes with nasty chemicals. Honestly my eyelashes have never looked so good!
Sent an email regarding a very basic question, a week later and still no response. Instead they keep flooding my mailbox with their promotions and advertising.
The product worked great however I would have prefer if the eye pads stuck down better. It made the process a lot longer & more difficult but I did manage got good results eventually. Also you get two for the price of one which is a huge bonus! Thanks
I purchased and repurchased the lash lift, and lash tint. Super fantastic product. Easy to apply, fantastic results! I’ve recommended it to all my friends. Love it!
I loved the ease of use with the color changing foundation. It goes on like a rich cream and as you work it around you face, the white cream changes to a skin matching foundation. Magic. It is a light, natural coverage and my blush and eye shadows go nicely over it.
Ordered on June 22,2026: no email confirming order… no tracking info….where is my product ?
Such a scam I’ve been waiting for my order for over month even though I paid for expedited shipping and have reached out multiple times no one will get back to me. I was told to wait 24-48hrs for a response have waited almost 2 weeks still no response and sent a follow up email requesting a refund they are ignoring me
I had high hopes for this product but it doesn’t work, like at all.
I use the under eye balm and so far I am seeing a difference. I don't have that tired look. I look alive and not sad. I recommend it.
It's exactly as advertised, very beginner-friendly, and extremely cost effective! No one could tell I did mine with these myself!
Don't buy this. I WAS not happy Cover Girl is better and cheaper. From day 1 I have regretted it. The tubs are 1/2 filled and the coverage is terrible even with my good skin. It's a rip off I've been trying for a month to get a refund but their AI keeps messing with me. I am now filling a complaint with my bank and BBB. THEY WILL ONLY REFUND 60% of what you paid. DO NOT GET THIS. Go on Tic Toc the make up is cheaper and better and it's 3xs better. 7/27/26 now they want my order# but do not give me and option to send the order# to them. PLEASE DO NOT BUY THIS PRODUCT THERE IS A BETTER AND CHEAPER 1 ON TIC TOC FROM TARTE COSMETICS Tarte CC color correcting tint and the bottle is 10xs bigger at $41 a large bottle plus I do not even feel it on my skin.
easy to use products, easy website to navigate, fast shipping.
Placed an order April 3, 2026. It wasn't shipping, so I canceled the order on April 13th. Received an email "confirmation" that the cancellation had been received and that they were working on the refund. May 21st I received an email that my order was shipping - the order I had canceled over a month prior. I emailed and requested a return label and refund... I didn't want the product. They dicked me around in emails until they ghosted me almost 2 months ago, stating they would get back with me shortly. I have since filed a complaint with the BBB and am now in discussions with my attorneys on next steps. This company is horrendous and either run by complete idiots who should not be in business, or it is a scam that knows they have to occasionally get it right, or they can't keep stealing from the larger majority of their "customers."
I got tired of the caked on feeling of makeup the older I got so I stopped wearing it. I seen your commercials and figured why not try it. The match is not perfect at all. I need to go with shade darker but it feels natural and I like it so I wear it.
Only one star because I had to choose a star to type. NO PRODUCT 8 weeks later. No refund no responses. The only response I get it’s to not send inquiries as it puts me at the end of the list again. Will not refund will not respond. No product. Total scam. Don’t order
Luxe Cosmetics is a beauty and well-being company specializing in at-home lash and brow enhancement products. Their offerings include lash lifting kits, brow lamination kits, and a variety of serums designed to promote growth and care for eyelashes and eyebrows. The company aims to provide consumers with high-quality beauty solutions that replace costly salon visits, allowing individuals to achieve professional results conveniently at home. Targeting beauty enthusiasts who prefer DIY solutions, Luxe Cosmetics emphasizes the accessibility and effectiveness of their products. Their range includes items like the Luxe Lashlift Kit, Luxe Brow Lamination Kit, and various tints and cleansers, catering to a diverse customer base seeking to elevate their beauty routines. Committed to sustainability, the company ensures that its products are 100% vegan and cruelty-free, aligning with the values of environmentally conscious consumers.
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