They are thieves
They are thieves My order was never shipped and I never got a refund Stay away I contacted my bank and asked for legal help as well

Luxurise Fashion is an online retailer specializing in a wide range of fashion products designed for style-conscious consumers. The company offers a curated selection of apparel, accessories, and footwear to cater to various tastes and preferences. By providing a platform that emphasizes quality and contemporary design, Luxurise Fashion aims to meet the needs of individuals seeking trendy clothing options for various occasions. Targeting fashion-forward customers, Luxurise Fashion focuses on delivering a seamless shopping experience through its user-friendly website, luxurise-fashion.com. The company strives to enhance online shopping by offering detailed product descriptions, high-quality images, and customer reviews, ensuring that shoppers can make informed decisions. With a commitment to customer satisfaction, Luxurise Fashion is dedicated to providing products that reflect the latest trends in the shopping and fashion industry.
Luxurise Fashion receives overwhelmingly negative feedback from customers, with many expressing frustration over delayed orders and poor product quality. Reviewers frequently report that items, particularly dresses, do not match the descriptions or images provided, leading to disappointment upon arrival.
Complaints about the company's customer service are rampant, with numerous individuals stating they never received their orders or refunds, prompting some to seek legal action. Despite a couple of positive reviews praising the timely delivery and quality of jeans, these are overshadowed by the majority of negative experiences. Customers describe the company as a scam, with many urging others to avoid making purchases. Overall, the sentiment is predominantly negative, reflecting significant dissatisfaction with Luxurise Fashion.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 22 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.0 | 2 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 1.8 | 4 |
| Apr 25 | 1.0 | 2 |
| May 25 | 1.0 | 4 |
| Jun 25 | 1.0 | 4 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
“in which i replied, to just cancel my order and refund me my money, but that isn’t in line with their “cancellation p...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Refunds | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 50 out of 100 | 1.0 out of 5 (poor) | 1.3 out of 5 (poor) | 1.0 out of 5 (poor) | — | 22 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.1 out of 5 (poor) | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Luxurise Fashion is #4 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 1.0).
22 reviews of Luxurise Fashion. Filter by what matters to you.
Over a year ago
They are thieves My order was never shipped and I never got a refund Stay away I contacted my bank and asked for legal help as well
Over a year ago
I’m extremely disappointed with my recent order. The dress I received was not what I ordered at all. On top of that, it arrived squashed in a small bag, completely unsuitable for the type of item it w... See more
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They are thieves My order was never shipped and I never got a refund Stay away I contacted my bank and asked for legal help as well
100% scam. Ordered the prettiest top on here, only for it to be the ugliest and most poorly done clothing ever. It also took forever to get here. I have emailed them for a refund, though I highly doubt I’ll get it. Do not order from here!
This is 100% a scam. It took too much time and when it came it looked nothing like the pictures. When I requested to return the product they offered a 10% refund and for me to keep the product. Obviously I refused and they offered 20%. This happened plenty of times until we got to 50% and they said they couldn’t do more. Once more I asked to return the item and they said I couldn’t do it because the period of return had passed. This is crazy because I had been requesting it for weeks. Now I can only except the 50% refund unfortunately. But I will get all my money back because I have been talking to my bank
I’m extremely disappointed with my recent order. The dress I received was not what I ordered at all. On top of that, it arrived squashed in a small bag, completely unsuitable for the type of item it was. The quality of the dress was very poor and nothing like what was shown or described on the website. It felt cheap and looked nothing like the advertised images. This experience has left me feeling misled and frustrated. I reached out to express my concerns but felt the service did not reflect any genuine care or effort to resolve the issue. I would not recommend ordering from here based on my experience.
This is a fraudulent company, no doubt from China, and who are scamming customers! They are stealing content from legit companies (who are aware and are being reported)) and selling items as their own! DO NOT fool victim to these con artists. They are scum
The dress what i buy from this “company”for £52 and I saw it on SHEIN for £7 it looks not the same, and arrived too long time to me. The dress price is too high and a quality is not so good. I dont think this is “Luxurise”, and im so sad, because now i need to buy another dress, and im scared because im was trust about the page, was so real the advertisment. please dont buy from here, its not good quality.
The dress what i buy from this “company” it looks not the same, and arrived too long time to me. The dress price is too high and a quality is not so good. I dont think this is “Luxurise”, and im so sad, because now i need to buy another dress, and im scared because im was trust about the page, was so real the advertisment. please dont buy from here, its not good quality.
They are made of poor material and don't fit standard UK sizes. I ordered two dresses, one UK 8 and UK 10, which I couldn't even get past my thighs. ( I am 5'5 and slim with a bit of muscle, size 10, I have never had a problem with) which took two weeks to process and another week to be delivered. The dresses had no lining and were entirely different from the website. This is clearly a dropshipping website that ships from China. The reviews on the website are clearly fake! I asked for a refund, and they offered a 10% partial refund, and I can keep the item, which is considered more "environmentally friendly". This is ridiculous as they don't even fit. It would be embarrassing to even try to sell them on Depop or Vinted. Still in the process of trying to get a refund but honestly, please save your money and stay away from this website
No estoy recibiendo mi paquete ok e que en 3 días me enviaran un correo pero ahun no he recibido nada,les he escrito i ni contestan ya no se que hacer
Do not buy from here. It is a scam. Poorest quality for the worst quality. Got the item after 4 weeks different than the one I ordered. I was not able to return my order for a refund as they do not respond (tried 3 times to write them with no response). Only contact is by email that is not responded to. Avoid at all costs.
If I could give it minus 10 stars I would. Please please please do not buy from here. It is a scam. You will get some poor quality rubbish clothes you paid a high price for. You will not be able to return your items for a refund as they do not respond. Only contact is by email that is not responded to. Please avoid at all costs.
it's a fake shop. I never received my order. I want my money back. They are just thieves. I am so angry.
Es una estafa. Son unos ladrones. Cobran dinero de tu cuenta y el producto no te lo envían nunca.
I ordered jeans, and after seeing reviews was a bit sceptical about whether they'd actually arrive or not, however my jeans arrived in 2 weeks and are completely what I ordered and I am very happy with them. My only issue is that I did try to cancel the order about 20 minutes after I ordered as they have a policy with only being able to cancel the order within 2 hours of placing it, however they got back to me about 5 hours later saying that the order cannot be cancelled as it has been over 2 hours, which was not my fault.
I loved my clothes, allthough there was 1 piece that i needed to return, which also went very smoothly, great customer service!
I ordered a Jacket more than a month ago, it never arrived. They do not answer the emails, do not buy here, it is fake they charge and not package or answers. I am very disappointed! I want my money back!
There is no customer service AT ALL. You can send as much emails as you want, they never reply. I wish i knew before. Never ordering nothing with them again. Also, the shipping takes waaaay longer than what they promisse, at least one month or more to get your order.
First, it was over a month before I got my product. Ordered a jumpsuit with glitter, received a boring ugly jumpsuit with no glitter or anything. Did not look at all like it did on the website. It’s a scam, don’t buy things from here.
Worst website ever! Bought a jumpsuit, it was not the same at all.. was supposed to have glitter and paletts, but i got something looking like grandmas curtains..! I cant return it, or get the money back, or contact them.
Luxurise Fashion is an online retailer specializing in a wide range of fashion products designed for style-conscious consumers. The company offers a curated selection of apparel, accessories, and footwear to cater to various tastes and preferences. By providing a platform that emphasizes quality and contemporary design, Luxurise Fashion aims to meet the needs of individuals seeking trendy clothing options for various occasions. Targeting fashion-forward customers, Luxurise Fashion focuses on delivering a seamless shopping experience through its user-friendly website, luxurise-fashion.com. The company strives to enhance online shopping by offering detailed product descriptions, high-quality images, and customer reviews, ensuring that shoppers can make informed decisions. With a commitment to customer satisfaction, Luxurise Fashion is dedicated to providing products that reflect the latest trends in the shopping and fashion industry.
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