Maje is a prominent online boutique specializing in women's clothing and accessories. The company offers a diverse range of products, including stylish apparel, handbags, and footwear, catering to fashion-forward consumers. With a focus on contemporary designs, Maje aims to provide high-quality items that resonate with modern women's lifestyles. Targeting a global audience, Maje operates in multiple countries, allowing customers to explore their collections through localized online platforms. The company emphasizes customer convenience by offering free delivery, exchanges, and returns, ensuring a seamless shopping experience. As part of the shopping and fashion category, Maje continues to attract individuals seeking elegant and chic options for their wardrobes.
Maje receives a mix of feedback from customers, with a notable emphasis on the positive in-store experiences. Many reviewers praise the welcoming staff and the quality of advice provided, highlighting their patience and attentiveness during the shopping process.
Consumers appreciate the atmosphere and the personal touch in the boutiques, often leaving satisfied with their purchases. However, the online shopping experience is marred by significant complaints, particularly regarding refunds and product delivery issues. Several customers report difficulties in receiving refunds for defective items or items returned, with some even resorting to legal action. Additionally, there are frustrations over unresponsive customer service and lost packages. Overall, while Maje excels in customer service within their stores, the online shopping experience leaves much to be desired.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“It’s clear that customer satisfaction is a priority here”
“In June 2025, I contacted MAJE’s customer service about the issue”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 3.9 out of 5 (good) | 100 out of 100 | 2.9 out of 5 (fair) | 1.7 out of 5 (poor) | — | 60 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: maje is #2 of 5 on overall rating in this group. On website & app, Red Run scores higher (4.7 vs 1.7).
60 reviews of maje. Filter by what matters to you.
The staff was very welcoming. I needes a dress for a wedding and wouldn't leave without one. The sales assistant was very very patient. She showed me all the clothes I wanted to try on and left with 3 dresses. I never walk out empty handed. Can't wait to be back. Thank you to the whole team.
Accueil et sac choisi super beau
Accueil et conseils de grande qualité de la part de la vendeuse Cassandra.
I visited the store in Lisbon and was truly impressed by the service and atmosphere. The staff were friendly, attentive, and eager to help without being pushy. The store was clean, well-organized, and had a great selection of products. I found exactly what I needed, and the checkout process was fast and efficient. It’s clear that customer satisfaction is a priority here. I’ll definitely return and recommend it to others!
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Conseils avisés, bonne humeur et bienveillance sont toujours au RDV auprès de l’équipe MAJE du corner Printemps Toulon! Au plaisir de renouveler l’expérience
De bons conseils, merci à vous
Livraison rapide et emballage parfait Excellent accueil en magasin (Westfield La Défense)
Très adepte des boutiques Maje J’achète régulièrement de belles pièces mais au vu des tarifs j’attends souvent les soldes Parfois je craque malgré tout au lancement d’une nouvelle collection ça été le cas à l’automne 24 avec un magnifique cardigan mohair col bateau et boutons dorés !!
Vendeuse très aimable. De beaux vêtements avec des détails.
très jolies robes
j'aime bien Maje c'est ma marque préférée et les vêtements sont bien taillés
Amazing service, everyone was so nice
Las compras en Maje siempre son excepcionales. El personal muy amable y dispuesto a ayudarte en todo lo necesario, de ahí, mi calificación de "excepcional"
Maje is a prominent online boutique specializing in women's clothing and accessories. The company offers a diverse range of products, including stylish apparel, handbags, and footwear, catering to fashion-forward consumers. With a focus on contemporary designs, Maje aims to provide high-quality items that resonate with modern women's lifestyles. Targeting a global audience, Maje operates in multiple countries, allowing customers to explore their collections through localized online platforms. The company emphasizes customer convenience by offering free delivery, exchanges, and returns, ensuring a seamless shopping experience. As part of the shopping and fashion category, Maje continues to attract individuals seeking elegant and chic options for their wardrobes.
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