Great service
Excellent quality, customer service and value for money. The food tastes great and is really healthy, definitely appreciated when looking for convenience without the ultra processing. Will definitely use again, thank you!

Meatless Meal Prep Co. is a vegan and vegetarian meal delivery service based in Liverpool, UK, focused on providing fresh, chef-prepared meals to health-conscious consumers. The company specializes in high-protein, plant-based meals designed for individuals and families seeking convenient, clean eating options. Customers can select from a weekly rotating menu of breakfasts, main meals, desserts, and more, ensuring variety and taste in their meal choices. The service offers next-day delivery for orders placed in the local area and delivers meals every Tuesday and Thursday for customers outside this zone. Meatless Meal Prep Co. aims to meet the needs of busy individuals who prioritize healthy eating without compromising on flavor or quality. With a commitment to fresh ingredients and a flexible subscription model, the company provides a practical solution for those interested in maintaining a vegetarian or vegan lifestyle.
Meatless Meal Prep Co. garners a generally positive reception, with many reviewers praising the delicious food and exceptional customer service. Customers frequently highlight the variety and quality of meals, describing them as restaurant-quality and well-balanced, making them ideal for busy lifestyles.
However, a significant number of complaints focus on delivery issues, including meals arriving perished due to leaking seals and poor communication regarding order status. Some consumers express frustration over the unclear website and slow customer service responses, which detracts from their overall experience. Despite these challenges, many loyal customers continue to recommend the service for its tasty offerings and convenience. Overall, Meatless Meal Prep Co. is well-regarded for its food quality, though delivery reliability remains a concern.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 47 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.5 | 2 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 2.0 | 2 |
| Feb 25 | 4.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 4.6 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 47 most recent reviews.
“Fabulous food and really good customer service”
“When contacted they offered to replace the meals, but I was not prepared for the same to happen again, so asked for a...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | 4.3 out of 5 (good) | — | 47 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: Meatless Meal Prep Co. is #4 of 5 on overall rating in this group. On delivery, Pure Pet Food scores higher (4.4 vs 3.5).
47 reviews of Meatless Meal Prep Co.. Filter by what matters to you.
Excellent quality, customer service and value for money. The food tastes great and is really healthy, definitely appreciated when looking for convenience without the ultra processing. Will definitely use again, thank you!
Love these meals! Delicious High Quality, Healthy, and Delicious! The kind of food, I would order as a take out, from a healthy quality restaurant! Brilliant that the protein, content, is so high! I do, however wish, the meals came, with more carbohydrates/(rice for example) The one off cost, is more than some companies, are offering the same size, meal for, without subscription! There is a discount, for subscription, though. Which I am Definitely Considering! It was about five/six days, before I received the meals, and I didn’t receive the notification, until I inquired about it after four days. They are very lovely friendly, people though, helpful informative, and generally respond, quickly, within, the next day! 💚
It’s so good to have a delicious vegan ready prepared meal without all the usual list of processed ingredients. Very generous portion sizes too. What’s not to like ❤️
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Just the best food. Best customer service. Been ordering for over 12 months and not had any issues. They close for a couple of weeks in December and sent me loads of extra meals which I could freeze to get me through. Food is always incredible! Highly recommend!
Didn’t have the meals available, emailed me to choose new ones. Sent meals out on the Thursday all together; one had a use by of the day after. Forgot to send 4 breakfast pots, emailed and had no reply. All in all £55 for 4 basic ready meals.
I have just demolished a crispy chilli beef and it was by far my favourite meal so far! I Will 100% be adding this onto my order going forward!! The best food from the best people, not only do they bring the tastiest dishes to my door, the customer service is next level. Thanks Guys! Crispy chilli beef for the foreseeable please!
Adding a final response to say take the company responses on this site with a big pinch of salt. The lack of professionalism, and the attack attitude characerises customer services from this company. Anyone doubting our issues with deliveries and money taken but not refunded should see the other reviews on this site and elsewhere. Finally this was the trading standards response I received: "The owner has been emailed as I have been unable to see him in person. I have requested an overview of their allergens process from start to finish, and will review it once I receive it. I have also asked for their explanation of why you were delivered foods with lentils in despite them knowing your allergen requirements, and what they have done to prevent this happening in future. Once I have received the information from the owner I will look to advise them on best practice and how to ensure instances like this don’t happen again. Thank you for bringing this matter to our attention." Original review: Has taken 13 days to get an adequate response from this company after they had sent allergens in an order. Food with allergens sent out and in this time no reassurance - the company just kept making excuses, trying to remove reviews and not offering an apology. Even took another payment and failed to deliver again. I'll be reporting this to trading standards but have finally started getting somewhere with Peter Baines who I assume is the director of the company. It took several emails. In the most recent email I detailed how I am a public health doctor working with local authorities on food safety - but really? Should someone need to be an expert in food allergies to have their concerns taken seriously. It shouldn't take this long. Allergens kill. Allergens matter. Customers experiences matter. This company gaslighted my concerns for 13 days.
All I can say is wow. I ordered an omni bundle of vegan and pescatarian meals and they were all amazing. Delivery was really easy, they sent with their own drivers who you can contact on WhatsApp for updates. Customer service is fab - even got sent some free biscoff oats to try (10/10 amazing). The sweet chilli salmon was fab, Thai fishcakes, Thai meatballs and the Cajun salmon pasta were my favourites - but they were all honestly amazing!
The most amazing meal preps. Amazing service! Couldn’t recommend them enough. Can’t wait for my next delivery 🙌🏼
The food is so good I can’t believe it! Tastes so fresh and delicious and I love that they change the menu every week. I’ve been getting the meals for about a month and I’ve had over 40 different things, and enjoyed every single one of them. So impressed honestly.
Food is insane. Honestly the best plant based food I’ve ever eaten
I’m blown away by the meals. I will be honest and say I didn’t expect much. I thought I’d miss meat and end up hungry and tired 😂 I was so wrong! Every single meal has been delicious and filling. I’ve been getting them for a couple of months now and I can not fault them at all. I actually feel amazing. I feel healthy and glowy with loads of energy. Can’t wait for my next delivery!
Amazing service and even better food. Super tasty. ⭐️⭐️⭐️⭐️⭐️
So impressed with the quality of this food. So convenient and helping me keep on track with my weight loss. Thanks Meatless for a fantastic service.
Great customer service, amazing food, had issues with the courier they use (DPD) not delivering my food, and they sent out the very next day - and have kept me informed of conversations with the courier and have even changed couriers! Honestly, customer service is second to none. The food is absolutely unbelievable- I let them choose my meals (14 per week) it’s been 8 weeks and I’ve had so many different meals and enjoyed every single one. I have lost 16lb and I feel amazing. I eat healthy, delicious meals every day that take minutes to heat plus I’ve saved on my energy bills! Thank you Meatless, you’re the best.
I am not vegan so to be honest I wasn’t expecting much from these meals, I thought it was going to be bland and boring. But boy was I wrong! They are very tasty and surprisingly low in calories and high in protein. I am normally a very busy person and don’t have time to cook. The meal prep has made planning my food for the week so much easier. I’m no longer caught off guard and buying whatever I can find when I’m hungry. Would highly recommend!
Meatless Meal Prep Co. is a vegan and vegetarian meal delivery service based in Liverpool, UK, focused on providing fresh, chef-prepared meals to health-conscious consumers. The company specializes in high-protein, plant-based meals designed for individuals and families seeking convenient, clean eating options. Customers can select from a weekly rotating menu of breakfasts, main meals, desserts, and more, ensuring variety and taste in their meal choices. The service offers next-day delivery for orders placed in the local area and delivers meals every Tuesday and Thursday for customers outside this zone. Meatless Meal Prep Co. aims to meet the needs of busy individuals who prioritize healthy eating without compromising on flavor or quality. With a commitment to fresh ingredients and a flexible subscription model, the company provides a practical solution for those interested in maintaining a vegetarian or vegan lifestyle.
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